Product: First, Borderlands 3 lives up to the hype. It's much like the previous games in the series; an FPS/RPG jam-packed with comedic personalities. There are a lot of lower-rated (1-2) reviews on this game purely because they beat the user either finished the base story in a fast amount of time, there weren't enough weapons or the fact that, while advertised as such, the game features two-person local coop instead of four, to name a few. Below I have listed a few of the positives and negatives that I've experienced. Positives:+ More guns than previous games in series+ New, funny, and different villains+ Fun and interactive story+ Easy to join/leave other players' sessions in online play+ Four new and different playable characters+ 3 different customization trees for each playable character (12 base combinations)+ Returning characters from previous games in the series+ Great music+ Great ambient sounds+ Great weapon sounds Negatives:- Medium to long length (time) load screens- Laggy interface- A few small holes in the storySeller (BUYER BEWARE): *** Below is NOT a customer service review, it is meant to be an informative disclaimer to potential customers of Amazon for this specific product and should not be misinterpreted as a review on Amazon customer service as a whole *** Second, be cautious about buying this product from Amazon. I originally ordered the game from US Amazon using a US account and received a UK version of the game. This can be EASILY seen by viewing the back of the game cases. Not only is the regional icon "R2" instead of "ALL", as it is in the US counterpart, but the bar code, text coloration, text orientation, text content, and production location all deviate from what a US version should look like. Besides, the regional code on the game manual was "CUSA-08025". To further reiterate that this is the incorrect version, I ask you to please view the multiple flags that are not the US'. To confirm the differences, I have checked with a friend's copy of the game, which he received from Amazon... so it's incorrect AND inconsistent, and it is indeed completely different (This comes into play shortly). The importance of this issue is that a UK hard copy of the game can be played on a US-based PSN account AS LONG AS no DLC is purchased on the US PS Store. The DLC is completely incompatible and codes that accompany the game, like the golden weapon skin pack, are also incompatible with the US PS Store. I have contacted Amazon regarding this issue and they sent me another copy of the game, free of charge. The only issue is that, despite them confirming I ordered a US version, I was sent another UK version of the game. When contacted again, they said, quote, "At this time, there is no way we can guarantee you will receive a US copy of the game." immediately after letting me know that "You should have received a US copy because you ordered it from the US Amazon.". As it stands, Amazon has offered a refund but has made no further attempt to rectify the situation. Updates will be posted as they occur.