Specifications
Cleaning Path Width5.67 inchesPetYesVacuum TypeRobotic vacuumsBin Capacity0.27 gallonsProduct Weight14.5 poundsBaglessYes
Key Specs
Cleaning Path Width5.67 inchesPetYesVacuum TypeRobotic vacuumsBin Capacity0.27 gallonsProduct Weight14.5 poundsBaglessYesCompatible Floor TypeBare Floor, Carpet, Hardwoods, Rugs, TileAmperage0.6 amperesCorded/CordlessCordlessWattage120 wattsWet And Dry UsageNoFilter TypeHEPAHypoallergenicYesMulti SurfaceYesWashable FilterYesAttachments IncludedSide Brush (1x)Auto Docking and RechargingYesMaximum Runtime120 minutesWorks WithAmazon Alexa, Google Assistant
General
Product NameAI Ultra Robot Vacuum with Matrix Clean, Home Mapping, HEPA Bagless Self Empty Base, WiFI ConnectedBrandSharkModel NumberRV2502AEColorBlackColor CategoryBlack
Dimension
Product Height3.5 inchesProduct Length12.9 inchesProduct Width12.6 inches
Feature
Connectivity TechnologyWi-FiCliff SensorYesBaglessYesAmperage0.6 amperesWattage120 wattsWet And Dry UsageNoFilter TypeHEPAVoltage120 voltsMopNoProtective BumpersYesRemote ControlYesSelf-EmptyingYes
Performance
Edge CleaningYes
Power
Rechargeable BatteryYesCharger IncludedYesBattery Charge Time360 minutesBattery ChemistryLithium-ion
Compatibility
App CompatibleYesWorks WithAmazon Alexa, Google Assistant
Certifications Listings & Approvals
Product Safety Certifications and StandardsUL Listed
Warranty
Manufacturer's Warranty - Parts1 YearManufacturer's Warranty - Labor1 Year
Other
UPC622356574501
The Shark AI Ultra Robot Vacuum combines powerful vacuuming with Matrix Clean Navigation, leaving no spots missed for an ultra whole-home clean. Features include: powerful Shark suction power, Matrix Clean Navigation for a deeper cleaning, HEPA 60-day capacity base for collecting and trapping dust and allergens, and CleanEdge Technology for better edge cleaning.
Incredible Suction
Powerful Shark suction picks up dirt and debris on all floor types—tackling even the toughest of messes in your home.
No Spots Missed
With Matrix Clean Navigation, the vacuum cleans in a precise matrix grid taking multiple passes over dirt and debris for whole home, deep cleaning coverage.
It Empties Itself
The bagless, self-emptying base holds up to 60 days of dirt and debris while its true HEPA filtration captures and traps 99.97%* of dust and allergens (*down to .3 microns).
Precision Home Mapping
360° LiDAR vision quickly and accurately maps your home so your robot can methodically clean detecting and avoiding objects in its path, day or night, adapting to everyday changes in the home.
Perfect for Homes with Pets
With powerful vacuum suction, Shark’s self-cleaning brushroll, and HEPA filtration system the robot captures pet hair, dust, dander and allergens with ease.
Hands Free Control
Set a cleaning schedule, initiate on-demand cleaning, or activate cleans all with sound of your voice using Amazon Alexa or Google Assistant.
Extended Runtime
Up to 120 minutes of runtime for whole-home cleaning. And with Recharge and Resume, the robot will return to the dock, recharge, and can pick up where it left off.
Built, Tested, and Perfected
Shark puts their robots through rigorous testing to guarantee reliable, and high-quality performance.
What's Included:
1 Shark AI Ultra Robot, 1 XL HEPA Self-Empty Base, and 1 Side Brush
What's Included
(1) Shark AI Ultra Robot
(1) XL HEPA Self-Empty Base, (1) Side Brush, (1) Filter
Owner's Manual
Manuals & Guides
User Manual
Search
- A: AnswerThe shark will go under some furniture, but it is limited. Floors under low couches or chairs don't work. Also, stools and chairs less that about a foot between the legs will also not work. This machine first maps the floor space in your house, which takes a few hours. After that you can program it to clean the entire house or individual rooms, as needed. It can be controlled from your phone with the downloadable app. The biggest issue I've found is with pet hair. We have a golden retriever that sheds a lot. The robot manual says that you should clean the brush rollers periodically. It doesn't say that the "error 2, obstruction" can occur when pet hair fouls the brush roller. This is easy to clean out, but it is not "an obstruction" and the manual is not really clear on this. We spent days trying to fix the obstruction error, thinking that it was an issue with the "feeler" brushes getting stuck. Once we cleared the brush roller, the light dawned. Once we'd figured that out, the Shark has worked perfectly. If you have animals or very deep pile carpeting or if you sew a lot (thread lost on the floor), I'd recommend that you clean the brush roller after every two or three uses. Doing this maintenace takes about as much time as emptying and replacing the dust bag in a regular vacuum. Hope that that helps.
Answered by Shark2
- A: Answer120 minutes is how much you might be able to get under optimal conditions assuming a battery that's close to brand new, a wide open room with nothing for the robot to get stuck on, and a floor that's already clean enough that it doesn't need to ramp up the suction for targeted cleaning. In other words, it's probably more than you'll get in day to day use. I wouldn't be that concerned about it though. The biggest advantage to having a robot with active navigation like this is that it knows where it was when it ran out of battery. So when it gets low it stops, returns to its dock, then picks up where it left off once it's gotten enough charge to finish the job. So long as it doesn't end up cut off from its charging base by a closed door or the like, it can stick with a cleaning job more or less indefinitely.
Answered by Batlacit
- A: AnswerYou can use successfully with just the app- no need to use Alexa or Google devices
Answered by Baw27
- A: AnswerThis is a common problem. First issue: do you have long haired pets? If so, your problem is common. The brushes that you see on the front of the machine are for finding obstructions as it navigates its work space, such as a couch that has been moved. The usual cause of error 2 is that pet hair (or thread or yarn, if you sew or knit) has gotten spooled onto the roller brush in the middle of the machine's underside. It is easy to check, as the cover can be easily removed and the roller taken out. the hair or yarn will be wound around one end of the roller. Remove this, put the roller and cover back in place, and clear the error. The machine should work fine. To keep this from happening again, check the roller every two or three times that the machine is used.
Answered by Shark2
- A: AnswerWe would like to let you know that this Robot is 4.3 inches tall.
Answered by Shark Support Team
- A: AnswerWe would like to inform you that this robot can work without Wi-Fi. You would need to press the buttons located on the robot to get it to run, however you would not be able to use the app or any features of the unit that would require Wi-Fi. We recommend connecting it to Wi-Fi and pairing it with the Shark App to receive regular updates to the robot and the app. This will ensure that the robot is maintaining optimal performance. You will also be able to set up a cleaning schedule with the app.
Answered by Shark Support Team
- A: AnswerThere are three settings under the robot 1 evacuate and resume 2.recharge and resume and 3 extended clean. I have all three set to on and the robot will will be clean very extensively.
Answered by TAZZY
- A: AnswerThank you for your interest in the Shark AI Robot Vacuum. You do have the option to manually move the robot to another level in your home to clean however at this time it does not offer multi-floor mapping.
Answered by Shark Support Team
Shark - AI Ultra Robot Vacuum with Matrix Clean, Home Mapping, HEPA Bagless Self Empty Base, WiFI Connected - Black
Shipping
Reviews
Rating 4.4 out of 5 stars with 842 reviews
4.4Rating by feature
- 4.4Value
Rating 4.4 out of 5 stars
- 4.5Quality
Rating 4.5 out of 5 stars
- 4.5Ease of Use
Rating 4.5 out of 5 stars
1 expert review
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Rated 5 out of 5 stars
Awesome for pet owners with hardwood floors
Great mapping and amazing at handling dust bunnies on hard wood floors from pets! Highly recommend for pet homes. May have difficulties on longer carpet but is able to traverse area rugs just fine. However, if you don’t have a wifi connection you miss out on many of it key features.
Posted by AndrewF
Rated 5 out of 5 stars
Shark - AI Ultra Robot Vacuum with Matrix Clean
If you're a dog owner like me, you understand the daily struggle of keeping your floors clean. With four furry friends roaming around, it often feels like a never-ending battle against fur, dirt, and crumbs. But let me tell you, the Shark - AI Ultra Robot Vacuum with Matrix Clean has been an absolute game-changer for me! First off, let's talk about its suction power. This thing is a beast! It effortlessly picks up every last bit of fur, even in those hard-to-reach corners where my dogs love to hide. And speaking of corners, its sleek design allows it to navigate around furniture and tight spaces with ease, ensuring no spot goes untouched. But what truly sets this robot vacuum apart is its ability to handle pet hair. With its specialized brushes and filters, it doesn't just pick up the hair, it traps it, leaving my floors looking and feeling fresh. Plus, the dustbin is large enough to handle multiple cleaning sessions without needing to be emptied constantly—a huge time saver for busy pet owners like myself. And let's not forget about convenience. Thanks to its smart mapping technology, I can schedule cleanings from my phone, meaning I can have spotless floors without lifting a finger. It even automatically returns to its charging dock when it's done, ready for the next cleaning session. In conclusion, if you're tired of constantly battling pet hair and dirt, do yourself a favor and invest in the Shark - AI Ultra Robot Vacuum with Matrix Clean. It's a game-changer for dog owners everywhere! (I also attached a picture of all the dog hair it accumulated in 2 weeks!
Posted by ElviraA
Rated 5 out of 5 stars
Daily Choices
I freely love my dog again now that David Wallace is on the scene! DW is the name of my fabulous new Shark robot vacuum. Getting the app and the vac to sync due to my backwater Internet was the hardest thing about setup, and even that didn't take too long. Since then, I open the app at work and send David Wallace on cleaning missions. I make sure the dog toys are put away on my way through the house when i leave for the day, so I run him through the living room first thing. I could never keep up with the dog hair problem until now! I love this. Matrix clean even allows me and my OCD to witness the cleaning, though i prefer not to. I'm so glad I opened that Best Buy email advertising a sale (on another brand's vac). I used the compare feature and am so very happy with this purchase. With such clean floors, I'm probably going to be doing a lot more yoga. Or eat the odd M&M that may fall to the floor. It's about the choices we make every day.
Posted by Jetskigal
