Apple logs a record number of pre-orders for its new iPhones

The new handsets are already in short supply. The shipping time for the smaller model is now set at 7-10 business days; for the larger device you’re looking at 3-4 weeks before it will arrive at your doorstep. Last year the pre-order times for the 5C and the 5S were staggered, which may have helped spread the load.

Related: Do you want the iPhone 6 or 6 Plus? Here’s how to pre-order one at any retailer

Apple has not made any comment on the online loading problems that users experienced for hours after the pre-order period started (midnight PT on Friday). Even distinguished blogger and Apple fan John Gruber was pushed to describe it as “embarrassing” on his Daring Fireball blog. Some carrier sites also experienced issues.

AT&T had a record-breaking few hours as well. “This is our biggest phone pre-order launch day ever,” said Glenn Lurie, CEO of AT&T Mobility. AT&T was the first exclusive carrier of the original iPhone when it appeared in 2007, and still has a strong base of iPhone users ready to upgrade every couple of years.

The iPhone 6 and iPhone 6 Plus go on sale in stores on September 19 and we should be seeing the first official reviews of the devices in the near future. In the meantime, check out our hands-on look at Apple’s new phones.