iPhone users are finding themselves randomly locked out of their Apple ID

Finding yourself unable to access your Apple ID account? You’re not alone. Some Apple users are finding themselves seemingly randomly locked out of their Apple ID accounts,and this is forcing them to reset their passwords and jump through hoops to try and get back into their account.

The real source of the issue has yet to be determined. When users are being signed out, they’re being told that it’s for security reasons — though it’s unclear exactly what those security reasons actually are. Then, when users try to sign back in by entering their password, they’re being told to verify their identity. Users on both Reddit and Twitter have been experiencing the issues, and Apple has yet to acknowledge the issue or offer a fix.

Currently, it seems as though the problem largely affects iPhone users — not Mac or Apple Watch users. Moreover, according to a report from Apple Insider, it seems as though users first started reporting the issue at around midnight Eastern time, so it’s possible that a bug of some kind was implemented around that time. It’s also possible the issue has something to do with an error in Apple’s security protocols, while another explanation would be that there’s a malicious actor involved, or some other kind of external issue unrelated to Apple’s practices in particular.

Apple Insider reportedly spoke to an anonymous Apple employee, who said that “at present, this doesn’t appear to be an Apple bug. Whatever it is, it is only impacting a minute percentage of our users.”

On Twitter, the Apple Support account is guiding users to a web page that explains how to proceed if you discover that your account is locked or disabled, but that article doesn’t seem to be helping users to avoid the cumbersome process of resetting their password to re-enter their account. Thankfully, after resetting their password, it seems as though post users are able to access their accounts again — but it’s still a step that users should not have to go through.

We’ve reached out to Apple for comment on the issue, and we will update this article if we hear back.

Mobile

Apple’s iOS 12.4 apparently unpatched a security flaw and enabled a jailbreak

It looks like iOS 12.4 may not be the safest version of iOS, according to a new report. Apparently, Apple accidentally unpatched a security flaw that was previously fixed in iOS 12.3 -- and the result is that any phone with iOS 12.4 can now…
Mobile

Apple Card is finally available. Here’s everything you need to know about it

Apple is getting into the credit card business. Apple Card is a credit card you can sign up for directly on your iPhone, and it doesn't have fees. There's a lower interest rate and you can even get Daily Cash from all purchases.
Computing

1.5% of Chrome users’ passwords are known to be compromised, according to Google

In February, a new feature was introduced to the Google Chrome browser which checks whether users' passwords are secure. Now, Google has released eye-opening stats gathered from Password Checkup.
Computing

5 reasons your Macbook keeps restarting and how to fix the issue

It can be frustrating when your Apple MacBook keeps restarting, but this serious problem can be fixed! We'll go over the common causes for this issue, what you can do to fix them, and why it's okay to take your Mac to a pro!
Computing

How to stop your Mac from freezing

A Mac that keeps freezing can be an incredibly annoying thing to deal with, but fixing it doesn’t have to be a pain. There are six main things you should try, which we got through in this guide to help you fix the issue once and for all.
Mobile

The best dating apps for 2019

Everyone knows online dating can be stressful, time-consuming, and downright awful. Check out our top picks for the best dating apps, so you can streamline the process and find the right date, whatever you're looking for.
Gaming

Apple Arcade early access program now underway with Apple employees

Apple has started the Apple Arcade early access program with its employees, charging them $0.49 per month after a free one-month trial. The internal testing will end when iOS 13 launches, which may also be when the service is rolled out.
Music

How much is Apple Music, and how can you get it for free?

Competition for music streaming apps is quickly dwindling with giants like Apple Music and Spotify dominating most of the market? But how much does Apple Music cost and what does a subscription to the music-streaming platform entail?
Mobile

How to perform a reverse image search in Android or iOS

You can quickly use Google to search, and reverse search, images on a PC or laptop, but did you know it's almost as easy to do in Android and iOS? We explain how to do it here, whether you want to use Chrome or a third-party app.
Apple

Apple Arcade will reportedly cost $5 a month when it launches this fall

The Apple Arcade price was discovered by 9to5 Mac in the APIs used by the App Store app. According to a promotional message found in that code, Apple Arcade will be $4.99 per month, after a customer completes a one-month free trial.
Deals

Need a new tablet? Here are the best Apple iPad deals for August 2019

In the wide world of tablets, Apple is still the king. If you're on team Apple and just can't live without iOS, we've curated an up-to-date list of all of the best iPad deals currently available for August 2019.
Deals

It’s time to check out the best Apple Watch deals for August 2019

The Apple Watch has surged to prominence in recent years. If you're in the market for an iOS wearable, we've sniffed out the best Apple Watch deals available right now for all three models of this great smartwatch.
Deals

The 2018 Apple iPad Pro Wi-Fi tablet gets a huge $124 discount on Amazon

If you have been holding off on buying the Apple iPad Pro because of its price, now is the time. The best tablet for 2019 gets a $124 discount on Amazon today. This deal is more affordable than the one we previously found.
Mobile

The best iPhone car mounts to keep your smartphone in sight and stable

The best iPhone car mounts are designed to securely hold your device in place and keep it in view while on the road. Here are some of the mounts you should look into if you're in the market for a quality piece of equipment.