Skip to main content

Delta tech issue grounds planes, could affect Wednesday flights

Delta Air Lines suffered nationwide disruption to its flights on Tuesday evening, September 25, after its systems suffered what the carrier described as a “technology issue.”

The disruption, which had no effect on Delta’s operations outside of the U.S., began early in the evening ET and was considered serious enough for the carrier to stop all of its aircraft from departing U.S. airports. About an hour in, Delta flights were given permission to take off from all airports except JFK and LaGuardia in New York, and Hartsfield-Jackson in Atlanta.

Recommended Videos

A short while later, the carrier announced it had resolved the issue and confirmed that all flight restrictions had been lifted.

The issue had been made worse by a problem with Delta’s website and Fly Delta app that prevented many of its customers from logging in to check the status of their flight. Delta says its website and app are once again up and running.

Knock-on disruption

In a statement issued by Delta after the incident, it said that despite the flight delays, it had managed to avoid canceling any of its flights.

But it added that the disruption could result in a knock-on effect for some flights on Wednesday morning, though it expected the impact on its schedule to be “minimal.” Nevertheless, it’s advising anyone flying with Delta on Wednesday to check their flight status on delta.com or on the Fly Delta app before they leave for the airport.

The airline, one of the world’s largest with more than 160 million travelers a year, insisted there had been no impact on safety while the glitch was being fixed, and it apologized to its customers for any inconvenience suffered as a result of the ensuing disruption.

As is usual in the case of such incidents, many passengers stuck inside Delta planes that were about to take off vented their frustration on Twitter.

Despite the problems, some managed to inject a bit of humor into their complaint:

It’s not the first time Delta has been hit by technical issues that have led to widespread disruption. In 2017, computer issues that led to a systems outage forced the airline to cancel flights, and a year earlier, a computer meltdown at its hub in Atlanta, Georgia, saw flights canceled and grounded around the world.

And Delta isn’t the only U.S. airline to experience these troublesome issues, with other giants such as American and United having their fair share of incidents to deal with in recent years.

Trevor Mogg
Contributing Editor
Not so many moons ago, Trevor moved from one tea-loving island nation that drives on the left (Britain) to another (Japan)…
Intuit QuickBooks summer savings have us excited for bookkeeping and more
Intuit QuickBooks Online and Payroll Indepence Day deals used by business owner

Being honest, accounting, bookkeeping, and various administrative tasks aren't exactly what most people would call exciting, even if they own a business. It's something you have to do, but not that you necessarily want to do. But you absolutely have to stay on top of it; otherwise, things could get out of hand later, like when you're filing taxes or trying to calculate expenses. As a leader in small business fintech, Intuit QuickBooks is helping over 7 million customers worldwide do precisely that. From a startup to scaling up, the Intuit QuickBooks ecosystem delivers products and services that are a core component of small business growth. Accounting, payroll, payments, capital, and even marketing assistance via Mailchimp are just a few examples of what you can expect from a QuickBooks subscription. Thanks to its current Summer Sale, you can save a never-before-seen 70% off Intuit QuickBooks plans. That offer and these prices excite us for something that, typically, wouldn't be considered exciting.

Save Now

Read more
What is Microsoft Teams? How to use the collaboration app
A close-up of someone using Microsoft Teams on a laptop for a videoconference.

Online team collaboration is the new norm as companies spread their workforce across the globe. Gone are the days of primarily relying on group emails, as teams can now work together in real time using an instant chat-style interface, no matter where they are.

Using Microsoft Teams affords video conferencing, real-time discussions, document sharing and editing, and more for companies and corporations. It's one of many collaboration tools designed to bring company workers together in an online space. It’s not designed for communicating with family and friends, but for colleagues and clients.

Read more
How to create a new team in Microsoft Teams
Example of Teams chat.

Few communication applications are as versatile as Microsoft Teams. Along with allowing you to send quick messages to teammates or launch a video chat, the software is fully integrated with Office 365 so you can optimize its performance. If you know how to use Microsoft Teams, you'll know that one of its most useful features is the ability to create a new team.

Knowing how to make a new team and how to properly organize teams makes it easy for a company to enhance productivity and streamline communication. When used effectively, Microsoft Teams is useful for both in-office and remote workers, ensuring everyone stays on the same page regardless of location.

Read more