Uber stepping into travel advisory and concierge services

uber rider driver ratings
Uber is on the road to diversification. The global ride-hailing company may be the first many think of today when they want a ride, but it appears its management wants the firm to take on another role: Uber as travel service and concierge.

As Uber gears up in China to gain market share in the face of Chinese-owned rival Didi, it has added two additional services to the newest version of its ride-hail app: UberLife and Uber + Travel, according to TechCrunch. Kate Wang, who is Uber China’s VP of Operations and Regional General Manager of Central China, said, “This reminds us that Uber is a global service serving global citizens,” Wang said. “It is rooted in each of the cities.”

The key to both UberLife and Uber + Travel is the smartphone app. Uber has determined that once riders get into an Uber car they stay in the app for an average of 90 seconds. Accordingly, if Uber wants to provide additional services, that 90 seconds is extremely valuable both as a way to add value to customers, and to add potential additional revenue streams.

The purpose of UberLife in China is to help people “live a better a life,” said Wang. Acting in the role of a concierge, UberLife recommends location-specific sports events, art events, plays, and other activities.

Uber + Travel can help people connect with various transportation modes in the area. Boats, bikes, and even hot air balloons are among the current or planned connections.

Wang said the Chinese market demands all-in-one solutions, which is a driving force behind Uber’s new apps in the country.

A broader look at information Uber is now supplying on its website and in newsfeeds suggests the concept of Uber as concierge service and travel authority is not limited just to China. The Uber Newsroom destination info section recently featured articles on A Movable Feast: How to Execute the Ultimate Boston Foodie Crawl, $36 in Washington, D.C: Day-tripping from Sculpture to Sculpture, and The Top 5 Farmers Markets in Toronto.

Product Review

The 2020 Volvo V60 Cross Country is a do-it-all Swedish army knife

Volvo laced up its smallest station wagon in hiking clothes to create the V60 Cross Country. It's a lifted, all-wheel drive wagon that laughs at icy roads while coddling its occupants. We travel to Sweden to try it out.
Home Theater

Make the most out of your new Apple TV with these must-have apps

If you're looking to turn your fourth-generation Apple TV or Apple TV 4K into an all-in-one entertainment powerhouse, we can help you get started with this list of the best Apple TV apps you can download.

Don't use streaming apps? Try the best free media players for your local music

Rather than using music-streaming apps, you may want something for playing your local music. Good news! There are some good alternatives. These are the best media players you can download for free on Windows.

Need a date for Valentine's Day? Cozy up with the best dating apps of 2019

Everyone knows online dating can be stressful, time-consuming, and downright awful. Check out our top picks for the best dating apps, so you can streamline the process and find the right date, whatever you're looking for.

2019 RAM 1500 Classic Warlock special edition: Badass style without the whoop

If you like the looks of blacked-out badass trucks without the cost of a desert racer, FCA announced the 2019 Ram 1500 Classic Warlock, a special edition pickup that focuses on appearance with only a touch of additional off-road capability.
Product Review

Mercedes-Benz updates the timeless G-wagen for the modern world

For decades, the G-Class has been an outlier in the Mercedes-Benz portfolio, a body-on-frame brute with the soul – and driving manners – of an off-road pickup. With the all-new G550, Mercedes seeks to smooth out some of the rough edges.

2020 GMC Acadia toughens up on the outside, gets smarter on the inside

The 2020 GMC Acadia crossover gets styling updates and a more rugged AT4 trim level. Under the skin, the Acadia sports a new turbocharged four-cylinder engine and a wider array of tech features.

Nissan is using old Leaf batteries to power and connect off-the-grid campers

Nissan has teamed up with trailer manufacturer Opus to design a mobile, weatherproof power pack built with battery cells sourced from the first-generation Leaf. Called Roam, the pack stores enough electricity to power a camper for up to a…

Alfa Romeo’s latest Ferrari-powered F1 race car is ready to hit the track

Alfa Romeo is doubling down on Formula One racing after a decades-long hiatus. Now essentially a support team for Ferrari, its 2019 driver lineup includes a former world champion and a potential future star.

Researchers teach self-driving cars to predict pedestrians’ next moves

University of Michigan researchers are developing a system that teaches self-driving cars to predict pedestrian movement. Humans don't always act in their own best self-interest, so autonomous cars will need to practice protective driving.

Subaru’s latest VIZIV concept car is pumped full of adrenaline

The Subaru VIZIV Adrenaline is the seventh member of the Japanese automaker's family of VIZIV concept cars. It debuts at the 2019 Geneva Motor Show, but for now, all we're getting is a shadowy teaser image.

Audi is advancing the tech that teaches cars to talk to traffic lights

Audi is teaching its cars the language of traffic lights. The company developed technology that tells motorists what speed they should drive at in order to catch as many green lights as possible.

Waymo rules and Apple trails in California self-driving car benchmarks

California's DMV releases annual reports of self-driving car disengagements on public roads. In the most recent reports. Waymo had the best performance, GM Cruise came in second, and Apple's self-driving program was in last place.

Watch a modified Audi e-tron electric SUV drive straight up a ski slope

A modified Audi e-tron climbed up an 85-percent gradient on an Austrian ski slope in a tribute to a classic Audi commercial. The vehicle used for the stunt sported an extra electric motor and spiked tires.