T-Mobile myTouch 3G Review

It's a step up from the G1, but for non-T-Mobile customers there are superior touch-screen smartphone choices...
It's a step up from the G1, but for non-T-Mobile customers there are superior touch-screen smartphone choices...
It's a step up from the G1, but for non-T-Mobile customers there are superior touch-screen smartphone choices...


  • Android operating system; beautiful 3.2-inch HVGA touchscreen; expandable memory; physical control buttons; lightweight


  • No 3.5mm headphone jack; no built-in memory; slow 3G Web connectivity; minimal T-Mobile 3G coverage

DT Editors' Rating


Warning: This review is not as in-depth as we would like, so we will be updating it when we can. We got a chance to fiddle with the second-ever U.S. Android phone, the T-Mobile myTouch 3G made by HTC, for around 45 minutes at an introductory event yesterday. The myTouch became available for pre-order to current T-Mobile subscribers Wednesday, and will be available to all August 5 for at $199.99 (with a two-year service contract). Our initial quick-take verdict? This sleek, lightweight touchscreen smartphone offers several improvements to its predecessor, the G1. But one major similarity to the G1 and a third Android phone due later this year may keep many potential T-Mobile customers from touching myTouch.

T-Mobile myTouch 3G Features and Design

How does the myTouch compare to the iPhone and the Pre?” Not well, at least in terms of value.

The MyTouch 3G, like the G1, has minimal on-board memory, but it comes with a 4GB microSD card installed. For the same $200, the Pre gives you 8GB inside, the iPhone 16GB, and a bigger screen. True, neither of these competitors has a memory expansion slot, but a 16GB card will run you an extra $50 or more. Once 32 GB cards become widely available, the myTouch may actually enjoy a longer life than the Pre or iPhone.

But there’s a problem with T-Mobile’s 3G network. You’ll need a magnifying glass to find the dark teal splotches that represent 3G network availability on the T-Mobile coverage map.

Still, Google’s Android operating system works in the phone’s favor. It’s arguably the best mobile OS. Like Palm OS, Android can multitask, and, unlike the iPhone, Android lets you create home page folders so you can intelligently group apps.

The phone’s beautiful 3.2-inch HVGA screen is also a plus. Pictures and especially text look crisply rendered, almost as if they were finely printed on glossy stock paper.

Otherwise, the myTouch compares favorably feature-wise with its two main rivals: a 3.2 MP camera, Wi-Fi, full HTML Web browser, music player, stereo Bluetooth, A-GPS, POP3/IMAP/Microsoft Exchange email, IM, and voice dialing.

The myTouch also comes with several programs pre-installed. Along with several Google apps, there’s the clever Sherpa, a location-based app that automatically locates all local businesses and services in your immediate GPS area, grouping them in the usual GPS navigation categories. It’s one of those “why didn’t I think of that?” ideas that’s sure to be a big hit, especially if it becomes available on other devices.

T-Mobile myTouch 3G Form Factor

Physically, the myTouch fits between the Pre and the larger iPhone, and weighs 0.7 ounces less than both. The weight savings are achieved by eliminating the physical slide-out keyboard. The myTouch is made from smooth pebble plastic, with a perimeter is unmarred by slots and control keys. You’ll find only a volume toggle on myTouch’s left side, and a USB jack at the bottom – and therein lies myTouch’s Achilles heel.

Ports & Connectors

There’s no 3.5mm headphone jack. You have to use the included USB-to-3.5mm adapter to listen with anything but the myTouch’s own USB-terminated earbuds.

This omission is nearly unforgiveable, given the criticism the G1 received for the same blunder. HTC acknowledged (at least to us) that not including a 3.5mm jack on the G1 was a mistake, that would be remedied on its next Android device, and that nearly all 3G touchscreen smartphones include a 3.5mm headphone jack. We were told aesthetic priorities trumped this enormously functional consideration. For us, that’s a devil’s bargain and, combined with T-Mobile’s penurious 3G network, a deal breaker.

T-Mobile myTouch 3G Sound Quality

The echoy room in which we fiddled with the myTouch was filled with other noisy media types conducting their own demos, making it impossible to judge the quality of the sound. We did get enough volume, even in that raucous environment, to discern what was being said to us from the other end of the call, however.

Phone Functionality

T-Mobile’s myTouch has the usual Android array of physical controls on the front under the screen: the send/end keys along with home, menu and back keys, and a nipple track ball. While these keep the myTouch from attaining the MOMA-like minimalism of the iPhone or Pre, their utility thankfully outweighed the form factor considerations.

You get both a widescreen and portrait keyboard for all text-input programs, such as IM and email. Like the iPhone, there is no haptic feedback. We found typing quite easy, although the keyboard didn’t seem as touch sensitive as the iPhone’s. We often had to go back and insert spaces and carriage returns that the phone failed to register on our initial touches. Otherwise, we made few mistakes, as our fingers flew increasingly furiously over the touch keys.


Web surfing was S-L-O-W! But access may have been hampered by the number of 3G users in the room. The mobile CNN.com site took seven to eihht seconds to load, compared to around 5 seconds on the iPhone and Pre. ESPN’s mobile page took around 10 seconds to load, and the full New York Times page took nearly 30 seconds – 10 seconds more than on the iPhone.

T-Mobile myTouch 3G Camera

We took some photos at the event, but the demo phone was tethered, so we were unable to give the camera a fair testing. Judge camera quality for yourself from the shots we could take. Oddly, the viewfinder showed a fuzzier image than what was actually captured.

Battery Life

T-Mobile rates the myTouch at 600 hours (25 days) in standby, and 6 hours of talk time.


The myTouch isn’t a bad phone, it’s just puzzling, especially considering that the third HTC Android phone, the Hero, is due in the U.S. a little later this year. (Although HTC has declined to say which GSM carrier will be selling it.) With a 5-megapixel camera, Adobe Flash compatability, a gravity sensor, and a 3.5mm headphone jack, the Hero is a clearly superior phone. On paper, it’s even superior to the iPhone – and probably the phone the myTouch could or should have been. For T-Mobile customers, it’s definitely a step up from the awkward G1, but for non-T-Mobile customers, both the iPhone and the Pre, with their wider 3G availability, more on-board memory, and 3.5mm headphone jacks, are superior touch-screen smartphone choices.


  • Android operating system
  • Beautiful 3.2-inch HVGA touchscreen
  • Expandable memory
  • Physical control buttons
  • Lightweight


  • No 3.5mm headphone jack
  • No built-in memory
  • Slow 3G Web connectivity
  • Minimal T-Mobile 3G coverage
Product Review

The Xperia 10 Plus feels great in your hand, but you'll still want to put it down

There has never been a better time to buy a smartphone with an unusual design, and one of the cheaper models out there vying for your attention is the Sony Xperia 10 Plus, with its 21:9 aspect ratio screen.

Samsung Galaxy S10 update gives manual control of Bright Night mode

Samsung 2019 flagship smartphone lineup is here, and there aren't just two phones as usual — there are four. There's the Galaxy S10, S10 Plus, as well as a new entry called the S10e, as well as the Galaxy S10 5G.

Smash your carrier shackles with the best unlocked phones

If you want the freedom to switch carriers at will or you prefer to get your phone directly from the company that makes it, you'll want to buy an unlocked smartphone. These are the best unlocked phones you can buy in the U.S.

The black satin Razer Phone 2 is now available for $500

The Razer Phone 2 is finally here, and it's got upgraded specs, that super-smooth 120Hz display, and an updated design. Here's absolutely everything you need to know about the Razer Phone 2.

The Pixel 3 range will soon be coming to T-Mobile's network

Google's latest flagships, the Pixel 3 and Pixel 3 XL, are now official and we have all the details from the October 9 event in New York City and Paris. Here's everything we know about the Google Pixel 3 and Pixel 3 XL.

These are the key settings to change on the LG G8 ThinQ smartphone

The LG G8 ThinQ is finally available. There are a lot of settings turned off by default that may be useful in improving the experience of using the phone. We've rounded up 11 key settings for you to change on the G8.

LG reportedly files patent for triple selfie camera on smartphone

LG has reportedly filed a patent for a smartphone with three front-facing cameras. However, if the patent turns out to be true, it may come down as just another gimmick for the struggling mobile phone manufacturer.

Weird Galaxy View 2 is a TV-style tablet to take your mind off the Galaxy Fold

Samsung may be about to resurrect a product line that last saw an entry three years ago. Renders of the Galaxy View 2 show it's sticking to the tablet-that-thinks-it's-a-TV formula.

Tired of choosing between Windows and Mac? Check out these Chromebooks instead

We've compiled a list of the best Chromebooks -- laptops that combine great battery life, comfortable keyboards, and the performance it takes to run Google's lightweight Chrome OS. From Samsung to Acer, these are the Chromebooks that really…

The OnePlus 7 Pro will have four launch events to celebrate its release

The OnePlus 6T may still be new, but we're already looking ahead to the upcoming OnePlus 7. It will use the Snapdragon 855, and may have a new pop-up front camera, too. Here's everything we know about the OnePlus 7.
Smart Home

The Houzz app now lets you virtually tile your floor with augmented reality

Augmented reality is starting to be a real bonus to apps like Houzz's View in My Room 3D tool, which recently added the ability to measure how a tiled floor might look in your living space.

Samsung begins retrieving all the Galaxy Fold review units

The Samsung Galaxy Fold has arrived, and it goes on sale soon. Folding out from a 4.6-inch display to a tablet-sized 7.3-inch display, this unique device has six cameras, two batteries, and special software to help you use multiple apps.

Common Samsung Galaxy S10, S10 Plus, and S10e problems and how to fix them

Samsung's new Galaxy S10 range is gorgeous and extremely powerful. But they're not perfect, and you may discover some issues with your new phone. Here are some of the most common Galaxy S10 problems and how to fix them.

Michael Kors updates its Sofie smartwatch, but still uses a processor from 2016

Michael Kors announced an update to the Sofie smartwatch, now offering heart rate monitoring, GPS, and NFC support. There's only one problem — the device still offers the Snapdragon Wear 2100 processor.