15 problems with the MacBook Air, and how to fix them

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Problem: My Wi-Fi has stopped working

Solution:

  • Wi-Fi problems are common but notoriously hard to diagnose. While you’ve probably heard it before, we suggest you start by turning your router and computer off, then back on again, to reset your network and see if that helps.
  • You should also download any updates for your MacBook to see if this makes your Wi-Fi smooth again. Head over to the Apple Menu and choose Software Updates to download any important OS X upgrades.
  • If you have a dual-band router, try connecting to the 5GHz band. This band has a shorter range but is usually freer of interference, and can help fix problems with spotty Wi-Fi. If you have a different name for your 5GHz band, you will be able to find it in the Wi-Fi tab in the upper right of your OS X screen.

Next: FaceTime isn’t working

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