Skip to main content

Updated: Smart City fined after blocking Wi-Fi hotspots at convention centers

Update: Smart City’s President Mark Haley has issued a statement on the company’s behalf. In it, Haley claims Smart City didn’t admit liability and the FCC never found sufficient evidence that would suggest Smart City violated any laws.

Although he admits to jamming personal Wi-Fi hotspot signals, this practice apparently only caused the deaunthentication of less than 1% of devices. Though it doesn’t justify Smart City’s behavior, he also pointed out that “these same technologies are widely used by major convention centers across the globe as well as many federal agencies.”

Recommended Videos

Despite his all-the-cool-kids-were-doing-it attitude, it’s clear that Haley’s company had never committed to any illegal activity, which was the initial concern of our report. However, Smart City did violate FCC rules, although the company was not aware that this “standardized, ‘available out of the box’ technology” was an infraction of the commission’s policy.

Lastly, he says, “Smart City provides free Wi-Fi access to nearly 31 million users a year in public spaces.” This contradicts what was originally said about blocking Wi-Fi signals so that users would opt for its own paid networks, which the FCC said the company had provided in exchange for “substantial fees.”

My guess is that Smart City does offer free Wi-Fi in some of its locations, but also exhibited a paid wireless option. Nonetheless, rather than taking the matter to court, Smart City has decided to “work cooperatively with the FCC” and that it’s “pleased to have resolved this matter,” explaining that “mounting a vigorous defense” would cost the company too much money and too many resources to undergo.

Original Text: The FCC has revealed that it’s fining telecommunications company Smart City for jamming personal hotspots at convention centers.

The fine, which totals a whopping $750,000, is a result of Smart City’s attempts to restrict personal Wi-Fi hotspots in favor of its own paid wireless networks, which the FCC claims the company leases for “substantial fees.”

Like many who were misled before it, Smart City decided it would be a virtuous and completely legal idea to block mobile hotspots, giving attendees no other choice but to cough up $80 a day for its own service.

Obviously, no one in their right mind would be okay with that, so Smart City did what any benevolent service provider would do. It jammed everyone’s signals preventing them from taking advantage of any competing services.

Of course, all of this was completely against the law, so unfortunately for Smart City, its party was shut down early by the FCC, whose Enforcement Bureau chief Travis LeBlanc denounced the practice.

“It is unacceptable for any company to charge consumers exorbitant fees to access the internet,” LeBlanc asserted. “While at the same time blocking them from using their own personal Wi-Fi hotspots to access the Internet.”

Now Smart City has reached a settlement with the FCC, under which Smart City now owes $750,000 along with an agreement to abstain from hotspot-jamming activities from here on out.

This occurrence ensues from allegations received by the FCC last year which claimed Smart City was blocking personal hotspots in its convention centers. Unsurprisingly, these turned out to be true.

The moral of the story? It doesn’t pay to take away people’s Wi-Fi. In fact, as Smart City has gracefully demonstrated, it costs a great deal.

Gabe Carey
A freelancer for Digital Trends, Gabe Carey has been covering the intersection of video games and technology since he was 16…
A coding blunder just ruined a moment of joy for lottery winners
Eurojackpot lottery slips.

Imagine the joy of being notified of a huge lottery win. What would be the first thing you’d do? Get the champagne in? Book a fancy vacation? Call your boss and tell him where to go?

And then imagine being informed that the notification had, in fact, been sent in error. Well, you can always send the booze back and cancel the holiday, but trying to convince your boss that you were just joking ... well, that may be a bigger challenge.

Read more
This TP-Link Wi-Fi 6 router is 45% off in early Prime Day deal
The TP-Link AX1800 Archer AX21 Wi-FI 6 Router on a white background.

If you're planning to buy a new router to improve your home's Wi-Fi network, the good news is that you don't have to wait for Prime Day 2025 to take advantage of huge discounts on router deals from Amazon. Here's an excellent offer — the TP-Link Archer AX21 with an eye-catching 45% discount, which drops its price from $100 to just $55. The $45 in savings will only be available for a limited time though, so you better act fast and proceed with your purchase immediately as this early Prime Day deal may disappear at any moment.

Buy Now

Read more
Watch these AI humanoid robots play soccer like Mbappé … sort of
Humanoid robots playing soccer.

Watching these humanoid robots battle it out on the soccer field, you quickly realize that Kylian Mbappé and his fellow professionals really have little to worry about. At least, for now.

The footage (top) was captured last week in Beijing at the RoBoLeague World Robot Soccer League, China's first-ever three-on-three humanoid robot soccer league.

Read more