Here’s what 2014 Lenovo X1 Carbon owners are complaining about

LeNovo X1 Carbon front start screen

When we reviewed the new Lenovo ThinkPad X1 Carbon roughly two weeks ago, we noted that while its touchscreen, battery life, and input devices were excellent, we also predicted that ThinkPad veterans would likely be put off by the revamped keyboard found on the newest iteration of Lenovo’s long-running notebook line. It turns out that we were onto something there.

If this thread on the official Lenovo forums is any indication, there is a significant number of ThinkPad X1 Carbon owners who are none too pleased about the new keyboard layout, which removes the Caps Lock key entirely, compresses the Backspace and Delete keys, includes a digital row of adaptive function keys that changes based on which program you’re using at any given moment, and more.

We could go on and on about the changes, but we’ll let owners of the new X1 Carbon take it from here. Here’s what “Mike” said on this Lenovo forum thread titled “New 2014 X1 Carbon owner very unhappy.”

“What astonishes me the most about the new X1 Carbon keyboard is the removal of the Insert key.

I’m looking at the programs I have running right now and use every day, and all of the following have important keyboard shortcuts that use the Insert key, either by itself or combined with other keys:

IntelliJ IDEA
Komodo IDE
Visual Studio 2013
Microsoft Excel
Take Command
Beyond Compare
pgAdmin III
Paintshop Pro X6

I guess ThinkPad users aren’t expected to use programs like these any more.”

Ouch. Poster “brianfriesen” responded to Mike’s comment by weighing in with this:

“That’s another excellent point. I routinely use 3 to 4 of those programs you listed and I can tell you firsthand that in both Visual Studio and Excel this new keyboard and FN keys have made functionality an absolute nightmare!”

After that, the hits just keep on coming, with “xynamax” adding this to the discussion:

“Ugh. I had hoped the new X1 would be the saving grace.

Like you, I’ve been loyal to Thinkpads since mid-90’s. I returned a T540p that I spent $2500 on recently because the trackpad/keyboard were just plain awful.

I was hoping the new X1 would have had the same keyboard/trackpoint setup as the first-gen X1, guess not. I saw the photos of the kbd and thought exactly the same thing, where did all the function keys go?!@#

For got sakes Lenovo, STICK TO WHAT WORKS!


“Syndication” also expressed disappointment regarding the new X1 Carbon’s keyboard.

“With that said, this laptop is solid and well built, but crap design decisions ruin such a great laptop. If Lenovo keeps moving this direction with their corporate line, T450/etc (next gen), we will likely stop purchasing Thinkpad laptops company wide. Leave the flashy light bar to the ideapad line where it belongs. Anyone who works for a living is not going to sit there and screw around with all the extra functions on the light bar when they can do it quicker via a decent keyboard, trackpoint/and or touchpad.”

Ditto for “andrew4ceo,” who had this to say.

“Thanks for the review. And I agree. I am not buying the new X1 cabon unless they bring back the keyboard and trackpad of the previous model and the SD card reader.

Sorry Lenovo, you failed on this one. Instead of telling us what we want, you should ASK us what we want. We are the consumer….. And we are not dumb like those Mac users who thinks anything Apple does is right.”

Based on this forum thread, it’s clear that some owners of the new Lenovo ThinkPad X1 Carbon are just not keen on the changes made to the ThinkPad’s keyboard. However, this doesn’t necessarily represent a majority of how X1 Carbon owners feel about its keyboard. With that in mind, it’ll be interesting to see what the X1 Carbon’s sales figures look like later on this year, and whether the next version of Lenovo’s ThinkPad will stay the course on the keyboard front, or go back to employing a more traditional key layout.

What do you think? Sound off in the comments below.


These Black Friday furniture deals offer up to 80 percent off

Retailers across all industries use Black Friday to offer incredible deals on everything from kitchen appliances, to full bedroom sets. As such, it’s the ideal time to upgrade your space with pieces that will make you feel more…

Save $900 on the ThinkPad X1 Carbon and more with Lenovo’s Cyber Monday sales

In the latest set of holiday sales, Lenovo is heavily discounting its fifth-generation ThinkPad X1 Carbon and other popular Windows laptops and 2-in-1s for the holiday shopping season.

These are the best Xbox One games available right now

More than four years into its life span, Microsoft's latest console is finally coming into its own. From 'Cuphead' to 'Halo 5,' the best Xbox One games offer something for everyone.

Xbox One adds mouse and keyboard support, levels playing field with PC

The latest system software update for Xbox One has added mouse and keyboard support. The support is limited to Warframe and Fortnite at the moment, with more games coming in November and December.

M4A is great for quality, but not for storage. Here's how to convert to MP3

Despite its remarkable ability to retain audio fidelity at a smaller size, M4a files aren't the best when it comes to compatibility. Check out our basic guide on how to convert M4a files to MP3.

Microsoft drops Surface Go price to $350 for Black Friday week

The Microsoft Surface Go convertible tablet has seen a large price drop this Black Friday sales season, lowering the base model to $350 and even the upgraded ones have seen $50 knocked off of their asking price.

Razer takes up to $500 off of its Blade gaming laptops for Black Friday

If you're a fan of Razer's understated aesthetics that earned the Blade comparisons with Apple's laptops, you can score some big savings on Black Friday, as Razer is offering up to $500 discounts off of its gaming notebooks.

The Best Black Friday Deals from Best Buy in 2018

We've been hard at work assembling all the best Black Friday deals Best Buy offers in 2018 and putting them in one place to save you time and money this holiday season. From laptops to TVs, game consoles to smart speakers and much more…

Detangle your desk with a mighty wireless mouse. Here are our six favorites

If you're looking for the best wireless mouse on the market, we've got the list for you!. These six models have something for everyone, whether you're a hardcore gamer or simply looking to ward off carpal tunnel.

Reluctant to give your email address away? Here's how to make a disposable one

Want to sign up for a service without the risk of flooding your inbox with copious amounts of spam and unwanted email? You might want to consider using disposable email addresses via one of these handy services.
Buying Guides

Solid-state drives are speedier than hard disk drives. Are they worth it?

As the price of solid-state drives comes down, it's reached a point where it's hard to recommend a system without at least a hybrid solution. In the battle of SSD vs. HDD, a clear winner has emerged.

Service restored after glitch locks out Microsoft Office 365 business users

Microsoft reported that a problem with its system caused some users to be locked out of their accounts. Because the multifactor authentication system went down globally, some Office 365 and Azure users were unable to log in.

Need a free alternative to Adobe Illustrator? Here are our favorites

Photoshop and other commercial tools can be expensive, but drawing software doesn't need to be. This list of the best free drawing software is just as powerful as some of the more expensive offerings.

The best Walmart Black Friday deals in 2018

Walmart has historically been the undisputed king of Black Friday deals. The mega-store is known for offering deals on products in almost every category, from smart TVs to children’s toys. We're combing through every deal as it is…