Windows Vista has its fans and its critics. British retail group DSG, whichowns electronics and appliance company Currys and PC World, is definitely in the latter camp. It claims that thefailure of Vista has cost them about $40 million in lost revenue. Customers have stayed away from new computers running Vista, and there was never the anticipated rush to buy boxed copies of the OS. The company has ordered plenty of new machines, especially laptops, anticipating users would want to upgrade, but it never materialized. Likewise, OS sales were far less than expected, in partbecause of Vista’s hardware requirements, which meant it wasn’t compatible with older PCs. DSG Finance Director Kevin O’Byrne also expressed his disappointment with the lackof promotional support from Microsoft on Vista and told the Guardian, "We thought many more customers than transpired would want to change their existing hardware."
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