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Major web outage: Cloudflare confirms ‘services are currently operating normally’

An issue with service provider Cloudflare saw several high-profile sites experience issues

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If you struggled to access some websites and online services today, November 18 2025, you weren’t alone as an issue with a service provider had a serious knock-on effect for several sites.

The good news is, the issue has been resolved, with service provider Cloudflare confirming at 6:42AM PT that “a fix has been implemented and we believe the incident is now resolved”, following up at 9:44 AM PT to confirm “Cloudflare services are currently operating normally”.

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The company had said it was dealing with “an issue which impacts multiple customers: Widespread 500 errors, Cloudflare Dashboard and API also failing.

A couple of the big names hit were X (Twitter) and OpenAI (ChatGPT) – with the services unavailable to, or not working properly for, many around the world.

This comes just weeks after a major AWS outage took down a sizable chunk of the internet for a much longer period.

Cloudflare internet outage: key updates

  • 09:44 AM PT: Cloudflare services are currently operating normally
  • 09:14 AM PT: Errors and latency return to normal levels
  • 07:40 AM PT: Services continue to be restored after fix is issued
  • 06:57 AM PT: Cloudflare notes: “Some customers may be still experiencing”
  • 06:42 AM PT: “A fix has been implemented and we believe the incident is now resolved.”
  • 06:34 AM PT: “Dashboard services” restored
  • 05:35 AM PT: Cloudflare says it’s “continuing working on restoring service for application services customers”
  • 05:09 AM PT: “The issue has been identified and a fix is being implemented.”
  • 04:21 AM PT: A promising update as Cloudflare says “we are seeing services recover”
  • 03:48 AM PT: Cloudflare acknowledges issue, says it’s investigating

Cloudflare internet outage: as it happened

Last updated November 18, 2025 9:48 AM
    John McCann
    John has been a consumer technology & automotive journalist for over a decade.
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