Sony defends time it took to notify users of data loss

Sony logoAmid stories of a plan by hackers to infiltrate Sony servers for a third time, Reuters has obtained a letter from the electronics company’s computer  entertainment president, Kazuo Hirai. The letter, dated May 5, was sent to Connecticut Senator Richard Blumenthal, who had accused Sony of acting too slowly in response to last month’s massive data breach when millions of users of the PlayStation Network and Qriocity services had their details stolen by hackers.

According to Reuters, Hirai wrote in the letter that the company had responded as quickly as possible in notifying users of the breach. Sony had sent out half a million e-mails an hour to more than 100 million affected users – but Blumenthal claimed this was too slow.

Defending their actions, Hirai wrote that the sending of the notifications took time because “these emails are not ‘batch’ emails. The emails are individually tailored to our consumers’ accounts.” The letter also stated that the company had made sure it complied with state laws by notifying customers about the problem through posts on its PlayStation blog.

Upon noticing that their had been suspicious activity on its network on April 19, the electronics giant contacted the FBI three days later. The first blog post relating to the outage and data theft came on April 26.

In the letter, written on the same day that Sony CEO Howard Stringer posted a letter of apology to affected users on the PlayStation blog, Hirai tried to put the incident into perspective. “What happened to us, though more vast in scope, has happened to many others before,” he wrote.

According to Reuters, Blumenthal said on Friday that Sony had taken a “strong first step.” Those PlayStation Network and Qriocity users who haven’t deserted Sony and are waiting anxiously in their comfy armchairs for the return of services shouldn’t have much longer to wait. In his letter on the PlayStation blog, Stringer stated that the service will resume “in the coming days.”


Owners of ROM sites ordered to pay Nintendo more than $12 million

An federal court judge in Arizona has awarded Nintendo more than $12 million in damages in its lawsuit with the owners of two popular ROM websites. The sites must also be transferred to Nintendo's control.

AMD Navi: Everything you need to know

With a reported launch in 2019, AMD is focusing on the mid-range market with its next-generation Navi GPU. Billed as a successor to Polaris, Navi promises to deliver better performance to consoles, like Sony's PlayStation 5.

Data stolen from includes partial SSNs and immigration status

Around 75,000 users have had their user data stolen from government site, including information on their immigration status, whether they were pregnant, and partial social security numbers.

Hacker infects 100K routers in latest botnet attack aimed at sending email spam

An attacker is trying to infect your router with malware in order to send spam emails. If your router uses a Broadcom UPnP SDK, it could become vulnerable to this attack. So far, 100,000 routers worldwide have been infected.

Should you buy the affordable MacBook Air, or is the MacBook Pro worth the price?

Though they both share Retina Displays and similar keyboards, there are still some specs differences and other changes which distinguish the new 2018 MacBook Air and MacBook Pro. In this guide, we stack the two up against each other.

Want to save a webpage as a PDF? Just follow these steps

Need to quickly save and share a webpage? The best way is to learn how to save a webpage as a PDF file, as they're fully featured and can handle images and text with ease. Here's how.

After a month of bugs, the Windows 10 October 2018 Update is finally here

After more thoroughly investigating and resolving all bugs and related issues, Microsoft is announcing the Windows 10 October 2018 is again rolling out to consumers starting today, November 13. 

Installing fonts in Windows 10 is quick and easy -- just follow these steps

Want to know how to install fonts in Windows 10? Here's our guide on two easy ways to get the job done, no matter how many you want to add to your existing catalog, plus instructions for deleting fonts in the process.

Changing file associations in Windows 10 is quick and easy with these steps

Learning how to change file associations can make editing certain file types much quicker than manually selecting your preferred application every time you open them. Just follow these short steps and you'll be on your way in no time.
Emerging Tech

New simulation shows how Elon Musk’s internet satellite network might work

Elon Musk has the dream of building a network for conveying internet traffic via thousands of satellites. A new simulation created by a computer scientist looks at how feasible the idea is.

A dead pixel doesn't mean a dead display. Here's how to repair it

Dead pixel got you down? We don't blame you. Check out our guide on how to fix a dead pixel and save yourself that costly screen replacement, or an unwanted trip to your local repair shop.

Great PC speakers don't need to break the bank. These are our favorites

Not sure which PC speakers work best with your computer? Here are the best computer speakers on the market, whether you're working with a tight budget or looking to rattle your workstation with top-of-the-line audio components.

Printing to PDF in Windows is easy, no matter which method you use

Microsoft's latest operating system makes it easier than ever to print to PDF in Windows, but there are alternative methods for doing so, even if you want to forgo Adobe Acrobat. Here's how.

These are the 5 best free antivirus apps to protect your MacBook

Malware protection is more important than ever, even if you eschew Windows in favor of Apple's desktop platform. Thankfully, protecting your machine is as easy as picking from the best free antivirus apps for Mac suites.