Skip to main content

Sony details this week’s limited PSN and Qriocity return, ‘Welcome Back’ program

Image used with permission by copyright holder

Sony boss Kaz Hirai stepped in front of a room full of journalists last night (by our clock in North America) to address the ongoing PlayStation Network and Qriocity service outage that has left 77 million people without access after their personal data was compromised by a hacker or hackers. Hirai laid out some of the company’s plans for relaunching the online services in his address, and those plans have now been further detailed in a PlayStation Blog update.

The online return is classified as a “phased restoration by region,” with gaming, music and video services to be turned on first. The first features you can expect to see return include “but [are] not limited to”: the return of online gameplay for PlayStation 3 and PlayStation Portable games (including those that require online verification), access to Qriocity on the PS3/PSP for existing subscribers, account management and password reset features, access to unexpired movie rentals, PlayStation Home, friends lists and chat functionality. While gamers will certainly be happy to get back to playing online, the return of account management and password reset features are what everyone ought to be most excited about.

Network security has been updated as well, as Hirai mentioned in his address. The system’s data center will soon be moved to a new, more secure location, one that has apparently been under construction “for several months.” The PS3 will be getting a forced system update which will require all users to change their passwords. As an added layer of security, password changes will only be possible using the console the account was originally created on. If you’ve at any point gotten a new PS3, you’ll have to opt for validated e-mail confirmation instead.

Sony also detailed its “Welcome Back” Appreciation Program, a goodwill gift to customers that serves “as an expression of the company’s appreciation for [customers’] patience, support and continued loyalty.” The program is set to launch worldwide, but the fine points will vary by region. “Selected PlayStation entertainment content” will be free for download and all PSN subscribers will receive 30 days of free membership to the PlayStation Plus premium service. Existing PS Plus and Qriocity subscribers will receive 30 days of free service.

Sony plans to offer more with this “Welcome Back” program as well, to be “rolled out over the coming weeks” as additional services come back online. The company has also promised to “assist users in enrolling in identity theft protection services and/or similar programs” should credit card fraud become an issue. Details of this offering will be coming “shortly in each region” and will be implemented “at a local level.”

Editors' Recommendations

Adam Rosenberg
Former Digital Trends Contributor
Previously, Adam worked in the games press as a freelance writer and critic for a range of outlets, including Digital Trends…
Dell XPS 14 or XPS 16? Here’s how to know which to buy
The Dell XPS 14 open on a wooden table.

Dell XPS 14 Luke Larsen / Digital Trends

Dell upended its XPS laptop lineup, downsizing the XPS 17 to a new 16-inch model and the XPS 15 to a new 14-inch machine. At the same time, it pulled design cues from the XPS 13 Plus (now called the XPS 13) to create ultramodern and sometimes controversial new machines.

Read more
This Samsung curved monitor is $100 cheaper for a limited time
A Samsung 27-inch G65B Curved Gaming Monitor on a white background.

If you’ve already got a sweet gaming rig, you really need to add on a similarly great monitor. One of the best brands to consider is Samsung and its highly regarded Odyssey range is featuring in a Walmart sale at the moment. Currently, you can buy the Samsung 27-inch Odyssey G65B QHD Curved Gaming Monitor for just $299 so you save $100 off the regular price of $399. One of the best monitor deals around at the moment, it’s sure to provide you with a more immersive gaming experience all without breaking the bank. Here’s what else you need to know before you buy.

Why you should buy the Samsung 27-inch Odyssey G65B QHD Curved Gaming Monitor
Samsung makes some of the best curved monitors you can buy today so you’re in safe hands with the Samsung 27-inch Odyssey G65B QHD Curved Gaming Monitor. It's particularly ideal if you've just bought one of the best gaming PCs.

Read more
HP is having a sale on 1440p monitors — up to 66% off
The HP E27u G4 QHD USB-C Monitor on a white background.

HP has a big sale on 1440p (aka QHD) monitors with plenty of great monitor deals to tempt you into an upgrade. Whether you want to replace your existing monitor or you’re looking to add a new one to create a dual or even triple monitor setup, this is where you need to go. We’ve picked out two highlights in the sale which are sure to delight anyone kitting out their home office. Check out our picks below but bear in mind that these deals are strictly limited and will end soon.
HP Z24m G3 QHD Conferencing Display -- $170, was $509

With an integrated conferencing 5MP webcam, speakers and mic, the HP Z24m G3 is designed to simplify your setup and be one of the best monitors for your home office. It has a QHD IPS panel with 2560 x 1440 resolution, 400 nits of brightness, 90Hz refresh rate, and a contrast ratio of 1000:1. A 5ms GtG response time is pretty useful while there’s the choice of using a HDMI 2.0 port or to opt for a DisplayPort instead. There’s also a USB hub with four USB-A ports and a USB-C port too. Designed for convenience, it’s all squeezed into a 4-sided borderless frame so it looks good on your desk while being highly practical. Finally, there’s HDR400 support for deeper blacks and more vibrant colors.

Read more