The problem with the Sony VAIO Flip PC stems from their lithium-ion batteries, which pose fire and burn hazards, according to this recall advisory notice published by the U.S. Consumer Product Safety Commission. The batteries were manufactured by Panasonic, according to the CPSC document. Here’s how the agency describes the problem.
“The computers’ lithium-ion batteries can overheat, posing fire and burn hazards. Sony is aware of four incidents, which occurred in Asia, of computers overheating, resulting in units smoking, catching on fire and melting. No injuries have been reported.”
This recall is specific to the Sony VAIO Flip PC, with model number “SVF11N13CXS.” You can locate the model number by finding a black label located on the underside of the screen, the notice says. The CPSC also says that these notebooks were sold for only a brief time – between February and April of this year, and only “about 680” units were sold.
The CPSC recommends that owners of Sony VAIO Flip PCs shut down and unplug these laptops immediately. Then, contact Sony, who will arrange for a free inspection of the notebook, as well as a free repair, or a full refund. Sony’s toll free number is 866-702-7669. Alternatively, you can get help via the Product Support page on Sony’s official site.
Unfortunately for Sony, this isn’t the first time that one of their PCs has been recalled this year. The batteries in their VAIO Fit 11A laptops also posed burn risks, and were recalled as a result.
2014 is the last year that Sony will be in the PC business.