Verizon, Nation’s Carriers Prepare For LNP

From Verizon’s press release:

On May 24, 2004, Americans from coast to coast can switch their wireless service provider without changing their telephone numbers. Known as local number portability (LNP), this event requires wireless service providers to cooperate for the good of the customer – from the national wireless carriers to the smaller regional players in the industry. Verizon Wireless, the nation’s leading wireless service provider, has been working diligently for nearly two years to bring number portability to business and individual consumers, and has incorporated lessons learned from working with the large wireless carriers for the November 2003 initial rollout of LNP in the top 100 markets into its preparedness planning for May 24, 2004. And while all of the large service providers have been actively switching customers since November 2003, Verizon Wireless has been working with the smaller regional wireless service providers to help ensure they too are prepared to provide easy, automatic barrier-free porting.

Verizon Wireless has lworked towards quick and easy barrier-free porting for customers on several fronts by installing the necessary technology infrastructure to enable porting, working with other service providers to make it easy and quick for customers to port, investing in in-depth training of customer service call center and Communications Store personnel, and enhancing the Verizon Wireless Web site with detailed information about LNP and how it works. Verizon Wireless has also developed an infrastructure to support all billing and point of sales systems and integrated LNP into all of its business processes.

From individual customers wanting to switch to the nation’s leading wireless service provider, to large business customers ready to switch thousands of lines, Verizon Wireless is ready to facilitate the porting process. The company has specialized teams in place to ensure large businesses making the switch to the nation’s largest and most reliable wireless network have a custom plan to execute large-scale porting for employees at a single site or multiple locations throughout the nation.

An integrated project team has been working together for more than two years to identify and upgrade every aspect of the company’s operations to ensure that the Verizon Wireless network continues to be the most reliable network in the country. Each of the established systems – from billing to customer service to activation and call routing – has been readied and is prepared to handle requests from consumer and business customers wanting to switch their service provider.

For the past year, the company has trained its 41,000 employees, including nearly 1,000 employees in its Customer Service Center in Murfreesboro, Tenn., on the porting process so that all customers porting into or out of Verizon Wireless will have a consistent experience. Each of the employees at the Murfreesboro Customer Service Center, the hub of the company’s porting activities, are specialists in the switching process and will track porting requests, troubleshoot any issues with a porting request and call customers to resolve any hiccups in the porting process.

“As evidenced during the first phase of number portability in November 2003, Verizon Wireless has led the industry in demonstrating a commitment to ensuring barrier-free porting for customers,” said Lowell McAdam, executive vice president and chief operating officer at Verizon Wireless. “No matter where a customer lives – a major urban city or small rural town – or who they have wireless service from, beginning on May 24 they can change wireless service providers while keeping their phone numbers.”


5G is going to cost you a few bucks more, at least on Verizon

Verizon is in the midst of a massive 5G rollout. In addition to fixed 5G service, it will also begin deploying mobile 5G in the coming months. Here's everything you need to know about Verizon's 5G network and when it will be in your town.

Need a quick battery boost? Try one of our favorite portable chargers

Battery life still tops the polls when it comes to smartphone concerns. If it’s bugging you, then maybe it’s time to snag yourself a portable charger. Here are our picks for the best portable chargers.

Google Fi: Phones, plans, pricing, perks, and more explained

Google's wireless service, formerly Project Fi, now goes by the name of Google Fi, and it's now compatible with a majority of Android phones, as well as iPhones. Here's everything you need to know about Google Fi.

Free yourself! How to unlock a phone from the icy hands of your wireless carrier

Do you want to know how to unlock a phone through your carrier or a third-party service like DoctorSIM? Regardless of which way you want to go, we've compiled a list of requirements and methods for doing so.

If you have $5,200, Apple has 256GB of RAM for your iMac Pro

Professionals looking to run intensive applications will be able to push their work a bit further with Apple's latest iMac Pro, which holds 256GB of DD4 ECC RAM for $5,200. Here's why it costs so much to upgrade your iMac Pro to the top.

Don’t be fooled! Study exposes most popular phishing email subject lines

Phishing emails are on the rise and a new study out by the cybersecurity company Barracuda has exposed some of the most common phishing email subject lines used to exploit businesses. 
Product Review

The Lenovo Legion Y740 brings RTX 2080 graphics power for under $2,500

Coming with the Intel Core i7-8750H processor, Nvidia GeForce RTX 2080 Max-Q graphics, 16GB of RAM, and a 256GB PCIe NVMe SSD, the Legion Y740 one big beast. But priced at under $2,500 how does Lenovo’s Legion stand up against the crowd?

From Air to Pro, here are the best MacBook deals for March 2019

If you’re in the market for a new Apple laptop, let us make your work a little easier: We hunted down the best up-to-date MacBook deals available online right now from various retailers.

Oculus shows off the Rift S, plans to phase out its original VR headset

Oculus plans to phase out its flagship Rift VR headset for its newly created Rift S. The Rift S made its debut this week at the 2019 Game Developers Conference and is expected to be released in spring 2019.

Secure your Excel documents with a password by following these quick steps

Excel documents are used by people and businesses all over the world. Given how often they contain sensitive information, it makes sense to keep them from the wrong eyes. Thankfully, it's easy to secure them with a password.

Get the best of both worlds by sharing your data on MacOS and Windows

Compatibility issues between Microsoft Windows and Apple MacOS may have diminished sharply over the years, but that doesn't mean they've completely disappeared. Here's how to make an external drive work between both operating systems.

Give your MacBook Air some added style with one of these great cases or sleeves

Whether you’re looking for added protection or a stylish flourish, you’re in the right place for the best MacBook Air cases. We have form-hugging cases, luxurious covers, and padded sleeves priced from $10 to $130. Happy shopping!

Intel teases mobile 9th-generation Core i9 mobile processors at GDC 2019

Intel teased its new 9th-generation Intel Core i9 processors at GDC 2019. The company offered few specifics about the hardware, but a leak from late February provides insight into what the new processors might offer.

Intel Command Center lays foundation for next year’s ‘Arctic Sound’ GPU

Intel revealed its new Command Center driver software at GDC 2019. The updated interface will control current Intel integrated graphics and also lays the groundwork for next year's Intel video card.