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Intelligent Analysts launches AI toolkit to transform children & families services

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Intelligent Analysts, founded by longtime AI pioneer for children and families services Kreig Fields, announces the official launch of a suite of cutting-edge AI tools purpose-built for child welfare agencies. The initiative, aptly tagged ‘Saving Time: Saving Children,’ is a bold response to one of the most pressing crises in social services: overwhelming caseloads, high staff turnover, and compliance burdens that hinder frontline workers from focusing on what matters most—protecting and uplifting vulnerable children and families.

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Intelligent Analysts / Intelligent Analysts

Backed by engineering support and startup funding from one of the largest global search/AI companies, Intelligent Analysts’ technology delivers HIPAA-compliant environments to ensure absolute data security. The company’s AI tools are already proving capable of transforming both efficiency and trust in a sector long overdue for innovation.

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“I’ve been doing this since 1979,” shares Fields, whose career spans strategic roles in business and Children and Family Services transformation. He has led transformation efforts across multibillion-dollar DOD projects. He also established the US AI Innovation Visualization lab for the world’s largest technology firm. “I’ve walked in the shoes of the caseworkers. I know the pain, the burnout, the heartbreak of wanting to help but being buried in bureaucracy. I know we can leverage AI to create breakthroughs for these seemingly impossible challenges,” he says.

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Kreig Fields / Intelligent Analysts

It was that combination of strategic expertise and lived experience that led Fields to develop Intelligent Analysts—AI that doesn’t just work but understands the context and complexity of social services. Fields’ passion for this work is rooted in decades of service, including his early role with the Department of Family Services and his current involvement in transitioning agencies to the federally mandated Comprehensive Child Welfare Information System (CCWIS).

Child welfare agencies nationwide have caseloads that average 24 and 31 active files per worker. Emergency calls routinely derail schedules. Caseworkers sacrifice nights and weekends in a never-ending attempt to keep up. Meanwhile, many states mandate that case notes be documented within 24 hours—a nearly impossible feat in such a high-pressure environment. This can compromise the time spent communicating with foster parents, teachers, kids, and physicians.

Intelligent Analysts’ AI toolkit is built around three core pillars. The first pillar is efficiency through automation. Tasks such as processing license applications and completing case notes can now be done in minutes, not days. Intelligent Analysts can assist with capturing the seemingly endless amount of documentation. For instance, generating the first draft of a Family Function Assessment from audio or video interviews. This reduces paperwork burdens while improving the timeliness of those documents. The second pillar is practice quality, wherein the tools are trained on thousands of statutes, policies, and procedures, helping ensure case documentation is not only timely but complete and legally sound. Human oversight is retained—AI generates the documents, but caseworkers maintain control.

The third and most important pillar is building trust through communication. AI-generated communications can ‘say hard things in a soft way,’ adapting tone and language to suit trauma survivors, foster parents, or even children. It can now generate an explanation of a court decision in an empathetic age-appropriate dialog. For example, helping a 10-year-old boy understand why he can no longer live with his grandmother. Emails once filled with cold legalese now offer compassion and clarity.

The Intelligent Analysts platform includes virtual advisors for stakeholders across the community. For instance, helping foster parents access healthcare, understand legal rights, and get real-time support. Young people are no longer left behind either; they can now engage with age-appropriate, AI-translated documents that help them make sense of their lives. “We’re not just using AI to process documents,” Fields states. “We’re using it to rebuild the relationships at the heart of child welfare—between agencies and families, between workers and children.”

To address the paramount concern of data privacy, Intelligent Analysts has partnered with one of the largest AI search companies in the world, which is providing startup funding and engineering support to ensure HIPAA and PHI compliance. These tools operate in secure, cloud-based environments and document all AI-driven decisions to aid in legal and regulatory defense. 

One President/CEO of a community-based care agency said: “Managing the flow of documents used to be a nightmare. We had a whole department dedicated to just uploading files to the state system—it was inefficient and prone to errors. Intelligent Analysts has been a revelation. Its automated system seamlessly handles the entire process, freeing up valuable staff time and significantly reducing mistakes. Now, our caseworkers can focus on what they do best: serving our community.”

Agencies are struggling to implement the federally mandated overhaul of their outdated systems—originally designed based on standards from the 1990s. This transformation effort is being referred to as the CCWIS. Fields says AI isn’t just compatible with the transformation; it’s essential to it. “One CEO told me, ‘I would love to use AI, but I can’t right now because CCWIS is about to change everything.’ My response? AI provides the tools we need to adapt to rapidly evolving systems. We can train AI to regenerate procedural documents and training materials in real-time as the system evolves. Generative AI can even help us generate the temporary code needed to transition from legacy applications into new modular components. That level of adaptability is what’s missing—and what we deliver.” And testimonials attest to this.

Intelligent Analysts’ platform also offers personalized, AI-generated training videos for onboarding new staff or covering specialized practice areas. These are configured to individual needs and accessible on demand, helping new recruits stay afloat in an environment that often offers little real-world preparation. “If there’s one thing AI is perfect for,” Fields adds, “it’s providing just-in-time training that’s digestible, targeted, and delivered in a way that makes sense—whether you’re in the car heading to your next case or facing a difficult decision in the field.”

With their HIPAA compliance products nearing general availability, Intelligent Analysts is preparing a sector-specific rollout, beginning with local agencies already engaged in modernization efforts. Pilot programs are in place, and the company is already processing thousands of documents a day using automation. “Our goal is simple,” says Fields. “To give children and their families a better chance by giving every caseworker the support they deserve.”

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Chris Gallagher
Chris Gallagher is a New York native with a business degree from Sacred Heart University, now thriving as a professional…
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