Blizzard CEO promises Diablo III fixes on the way but offers few specifics

blizzard ceo promises diablo iii fixes on the way but offers few specifics patch 1 0 4

In the two months since Diablo III’s release, the dialogue surrounding the game has transformed more than once. Before it was out, the story surrounding Diablo was about its prolonged development and its controversial economy. For a brief moment, as reviews trickled out, the story shifted to being about the series’ triumphant return to quality. Since then though, the narrative born or Diablo III has been one of turmoil. From the lingering bugs keeping people from playing the game to its disappointing end-game content, Diablo III has been haunted. Just look at its problems in Korea!

Blizzard is promising a better future for the game. On Thursday morning, Blizzard CEO Mike Morhaime released a statement via the Diablo III forums on Battle.net to address the game’s players and their concerns.

First up is an explanation as to why Blizzard was unprepared for the strain on Diablo’s servers when the game released in May. “We’ve never gone from 0 to more than 6 million players across multiple continents within a few days with a brand-new game,” explains Morhaime, “For Diablo III, we looked at historical sales for Blizzard games and other top-selling PC games and watched pre-order numbers. We even upped our estimates to ensure we had additional capacity, or so we thought. In the end, it just wasn’t enough, and that is something we will work hard to conquer for future releases. In response to the immediate and overwhelming demand for the game, the team worked around the clock to support all regions, increase capacity, ship additional hardware to our datacenters, and troubleshoot and fix bugs as they sprang up.

“While things have by and large been running smoothly for several weeks now, various game-related issues have come up that we have either already responded to or are continuing to investigate (such as the latency issue some of you are experiencing) and make adjustments for. Rather than address every subject individually, I’ll just say that even as we work to address or resolve current issues, it’s always possible that further issues will crop up.”

Fixing the game’s problems will be an ongoing effort. Morhaime says the impending 1.0.4 patch for the game will bring balance tweaks to hopefully improve the utility of underused class abilities and buffs, as well as a new influx of Legendary items that will hopefully alleviate some of the bigger issues with plumbing into the game’s higher difficulty modes. High level players can even look forward to “new goals to strive for as an alternative to the ‘item hunt.’”

The common criticism against those end modes is that Diablo III is explicitly designed to force players to purchase adequate weapons and armor through the game’s auction houses, to the point of needing to spend real world money to succeed. Morhaime does say in his message that criticisms of the real-money auction house have been heard, but that no specific changes to it are forthcoming.

Will Diablo III be a less troubled game going forward? It’s unclear. Beyond promised balance tweaks, Morhaime has only said, “We know you’re displeased.” 

Product Review

Huawei’s monster Mate 20 X makes the Galaxy Note 9 look small

The Huawei Mate 20 X has a 7.2-inch screen, but is surprisingly manageable to hold, yet still a little too big to carry around. Huawei’s pushing the phone’s ability as a mobile gaming handheld, challenging the Nintendo Switch.
Gaming

Your PlayStation 4 game library isn't complete without these games

Looking for the best PS4 games out there? Out of the massive crop of titles available, we selected the best you should buy. No matter what your genre of choice may be, there's something here for you.
Gaming

These are the best Xbox One games out right now

More than four years into its lifespan, Microsoft's latest console is finally coming into its own. From 'Cuphead' to 'Halo 5,' the best Xbox One games offer something for everyone.
Computing

Problems with Microsoft’s Windows October 2018 Update aren’t over yet

Microsoft's Windows 10 October 2018 update is not having a great launch. More than two weeks after its debut and Microsoft is still putting out fires as new bugs are discovered and there's no sign of its re-release as of yet.
Gaming

Apple Mac users should take a bite out of these awesome games

Contrary to popular belief, there exists a bevy of popular A-list games compatible for Mac computers. Take a look at our picks for the best Mac games available for Apple fans.
Gaming

Here's where Xur is and what he has for wares this week in 'Destiny 2: Forsaken'

The weekly vendor in Destiny 2: Forsaken always brings Exotic weapons and armor, some of the toughest loot to find in the game. Here's everything you need to know to track down Xur: Where he is, when he shows up, and what he's stocking.
Product Review

Kill a Nazi while skiing in ’Battlefield V: War Stories’

World War II is hardly a unique setting for a shooter, but Battlefield V’s War Stories has managed to liven it up. Our preview left us eager to see more of the new Battlefield’s single-player story.
Gaming

‘Call of Duty: Black Ops 4’ adds Black Market system to dress up your soldier

Call of Duty: Black Ops 4 added the Black Market system to PS4 today, giving players new ways to unlock and acquire additional customization items, such as outfits for Specialists.
Computing

In 2018, the rivalry between AMD and Intel has become more interesting than ever

When it comes to selecting a CPU for your PC, there's no shortage of chips for you to choose from. With Ryzen, Threadripper, and Core i9 CPUs though, the AMD vs. Intel argument is muddier than ever.
Gaming

The best video games to gift this holiday season, from ‘Spider-Man’ to ‘Hitman 2’

The holidays are quickly approaching and you might be looking for ideas on what to get your favorite gamer. Here are the best games you can buy for your gaming loved ones this holiday season.
Gaming

Have problems with your Xbox One? We have the solutions

The Xbox One has evolved over the years, but so have its problems. Thankfully, we have solutions for some of the console's most enduring problems, whether you're experiencing issues with connectivity or your discs.
Computing

Gaming on a laptop has never been better. These are your best options

Gaming desktops are powerful, but they tie you down to your desk. For those of us who prefer a more mobile experience, here are the best gaming laptops on the market, ranging from budget machines to maxed-out, wallet-emptying PCs.
Computing

Choose your weapon wisely -- these are the best keyboards for gaming on your PC

Your PC isn't complete without one of the best gaming keyboards on the planet. We have a list spanning full-sized models to compact versions from Razer, Cooler Master, Corsair, Logitech G, and more.
Gaming

Why are game studios run like sweat shops? The human toll of ‘crunch time’

After the revelation of 100-hour work weeks in Red Dead Redemption 2’s development, we spoke with a number of developers about what it’s like to work in crunch culture in the game industry.