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Valve: Developers must now use in-game screenshots on Steam

After recent controversy surrounding the space exploration game No Man’s Sky and allegations of false advertising, Steam creator Valve has revised its store policy to require developers to show legitimate, in-game screenshots in place of pre-rendered images or concept art.

A statement by Valve was posted to developer Facepunch’s forums and confirmed by Valve to Kotaku, and it appears to be a hardline stance against the practice of “bullshotting,” where screenshots are touched up before being presented as representative of the final product. A request for comment from GameSpot to Valve clarifying this has not yet been answered, but the statement said that “these images need to be able to represent the game.”

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“When the ‘screenshot’ section of a store page is used for images other than screenshots to depict the game, it can make it harder for customers to understand what the product is that they are looking at,” Valve says. “We ask that any images you upload to the ‘screenshot’ section of your store page should be screenshots that show your game.”

Valve, as well as No Man’s Sky developer Hello Games, are the subjects of an investigation launched by the U.K.-based Advertising Standards Authority in September. In addition to allegedly misleading screenshots, the investigation concerns “facts” listed on the Steam page for the game.

Indie games like No Man’s Sky aren’t the only games guilty of this practice, however. Far Cry 3 publisher Ubisoft found its game under fire back in 2012 for enhanced images that showed incredible detail on wild dogs and shrubbery, and though the worst offender isn’t on the game’s Steam page, the “screenshots” all appear to have been doctored in some form, with perfect particle effects and ludicrous detail on weapons.

Concept art and other marketing images for games will still be allowed on Steam product pages, but they must be relegated to a separate section that clearly indicates they aren’t necessarily representative of the product customers are buying. Valve has admitted that it actually wasn’t following its new guidelines in the past, with Dota 2 using concept art in place of screenshots.

Gabe Gurwin
Former Digital Trends Contributor
Gabe Gurwin has been playing games since 1997, beginning with the N64 and the Super Nintendo. He began his journalism career…
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