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How to clear the cache on Xbox Series X

Is your Xbox Series X acting a little sluggish lately, especially when you’re trying out new games? That could be an issue with your cache filling up, a problem Xbox users tend to run into over time.




20 minutes

What You Need

Here’s how the Xbox Series X cache works and how to clear it with menus and a power cycle!

Does Xbox Series X have a cache? Can it get full?

Like other computers, the Xbox Series X does use a cache, a limited reserve of quick-access memory to save important and frequently accessed parts of your games, apps, and discs. But that cache is limited. If it gets full through consistent use and exploring lots of new games, then your Xbox Series X won’t be able to put any new information in the cache, and retrieving information may be more difficult. That leads to slowdowns, which ruins one of the biggest advantages that the Series X has.

How to clear the game cache on an Xbox Series X

Boot up your Xbox Series X and get ready for some cache-clearing work.

Step 1: First, let’s clear your Blu-ray cache. This is especially useful if you have a large Blu-ray collection and watch plenty of your movies or shows using your Series X. Each disc will take up a little cache space of its own. To clear it, press the Xbox button on your controller, navigate right to your Profile, and choose Settings.

Settings on Xbox Series X.
Image used with permission by copyright holder

Step 2: Choose Devices and connections. Select Blu-Ray to continue.

Blu-Ray on Xbox Series X.
Image used with permission by copyright holder

Step 3: Choose Persistent storage, and select Clear to delete the cache.

Persistent Storage from Blu Ray on Xbox.
Image used with permission by copyright holder

Step 4: With discs taken care of, now it’s time to do a system reset to clear the rest of your cache. Head by to Settings, and this time choose System.

Step 5: Go to Console info.

Console Info on Xbox Series X.
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Step 6: Choose Reset console.

Reset Console Xbox Series X.
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Step 7: Pick the option to Reset and keep my games and apps. Otherwise, you’ll have to download everything again.

Reset and Keep My Games and Apps on Xbox.
Image used with permission by copyright holder

Step 8: Wait for the Xbox Series X to reset. This may take some time, up to half an hour, depending on the circumstances, so be prepared to be patient.

Power-cycle your Xbox Series X

The other option to clear your cache avoids menus altogether, but you’ll have to get down among your cable and do some hardware stuff. Here’s how it works.

Step 1: Shut down your Xbox Series X entirely.

Step 2: Unplug your Xbox Series X from the power strip or outlet.

Step 3: Wait for a few minutes. While you’re waiting, press down the Power button on the Series X and hold it a while, around 5 to 10 seconds. Repeat this a few times while you’re waiting.

Step 4: Plug your Series X back in and turn it on again.

Why is my Xbox Series X still running slow?

If your games are primarily online, it’s always a good idea to check and reset your internet connection and use a cable connection rather than Wi-Fi if possible. The Xbox Series X may not play well with any attached storage except for the Seagate expansion card in its dedicated slot. Try removing any other connected hard drives and accessories, and see if this improves your performance.

Editors' Recommendations

Tyler Lacoma
Former Digital Trends Contributor
If it can be streamed, voice-activated, made better with an app, or beaten by mashing buttons, Tyler's into it. When he's not…
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