Microsoft issues refunds for purchases tied to soon-to-be-defunct Xbox Fitness

xbox fitness refund screen 6 cropped
Here’s some good news for users who purchased Xbox Fitness: It looks like refunds are being sent out.

Earlier this year, Microsoft announced that it would be shuttering Xbox Fitness, making all previously purchased content unavailable. All content, namely video workout courses, had to be purchased through an app, which will also disappear. The announcement, which generated ire from fans, was quietly updated, announcing that users would receive a refund in the form of store credit on their Microsoft accounts. Those refunds appear to be coming through this week.

Microsoft has started sending out emails to users with credit for what looks like all content purchased on the platform. A user on NeoGAF, the largest gaming forum on the internet, posted a screen grab of the email:

hrf6Uhi
Microsoft Fitness debuted in 2013 as a launch title for the Xbox One. Using the Kinect motion sensor, it tracked players’ movements as they worked out along live-action video on-screen. It also featured workout celebrities like Jillian Michaels and Tracy Anderson. Over time, Microsoft also updated Xbox Fitness to include different types of workouts and even removed the Kinect requirement, opening it up to a larger player base.
Reception online seems to be positive. Many users are happy that they’re getting their money back for a product that will completely shut down. It’s still unfortunate, as Xbox Fitness was more than just watching a workout video. It was interactive and there was a points system as well, making it game-like. It seems that users stopped using the program, meaning that it wasn’t profitable for Microsoft to continue paying licensing fees to celebrities and fitness programs.
Microsoft has also updated its FAQ to account for the refunds.
There’s still another video game fitness option on the market. Wii Fit U uses Nintendo’s balance board along with a pedometer. Granted, it’s a far more subdued affair when compared to Xbox Fitness.
Gaming

Xbox's app lets you access your console while away from home. Here's how

Microsoft's Xbox allows you to access your profile information and launch media content directly from your mobile device. Check out our quick guide on how to connect your smartphone to an Xbox One.
Gaming

From technical specs to games, here's what we know about Project Scarlett

Microsoft is designing the successor to the Xbox One: Project Scarlett. Here is everything we know about the next-gen console, including its rumored release window and support for older Xbox consoles' games.
Gaming

Can Xbox One overtake the PS4 in the home stretch of this generation?

In this comparison, we pit the Sony PlayStation 4 against Microsoft’s Xbox One in 10 categories, ranging from apps to controllers, to determine which system is truly worth your hard-earned money.
Gaming

The most common Xbox One X problems, and how to fix them

The Xbox One X is a brilliant console, but it's not without its issues, ranging from simple annoyances to severe hardware problems. Here are common Xbox One X problems and how to fix them.
Gaming

These are the must-have games that every Xbox One owner needs

More than four years into its life span, Microsoft's latest console is finally coming into its own. From Cuphead to Halo 5, the best Xbox One games offer something for players of every type.
Gaming

From the very best to the worst, here are all the Pokémon games ranked

With Pokémon Sword and Shield en route to Nintendo Switch later this year, we decided to rank the first seven generations of Pokémon games from best to worst. Which generation made us want to catch 'em all the most?
Gaming

Police warn Raleigh locals of military cosplay at Rainbow Six Siege tournament

This weekend's Rainbow Six Siege Major esports tournament in Raleigh, North Carolina, prompted the local police to give residents a heads-up about cosplayers, who could come to the convention center in fake military cosplay.
Gaming

Fortnite

Fortnite from Epic Games first arrived on PC as an early access game in 2017. Featuring a mode called Save the World, players could jump online with a group of friends to collect resources, build structures, and defend against waves of…
Deals

The best Nintendo Switch deals and bundles for August 2019

Looking to score Nintendo's latest console? We've smoked out the best Nintendo Switch deals, including discounts on bundles that feature must-have games like Super Mario Odyssey, Super Smash Bros. Ultimate, and Zelda: Breath of the Wild.
Gaming

Here's the Gamescom 2019 conference schedule and all the announcements we expect

Gamescom 2019 will be the site for four different presentations, including the next Google Stadia Connect event. Here is when you can watch the shows, and what to expect from each of them.
Gaming

Epic Games insists Fortnite B.R.U.T.E. is fun; #RemoveTheMech not happening

Epic Games said that the controversial B.R.U.T.E. vehicles are part of providing "a fun experience" to Fortnite players. It appears that the developer has no plans of listening to the #RemoveTheMech movement.
Gaming

Microsoft’s Xbox head debunks rumors of streaming-only console in the works

Xbox head Phil Spencer debunked rumors that Microsoft is working on a streaming-only console that will utilize the company's Project xCloud. Spencer also said cloud gaming will not soon replace traditional consoles.
Gaming

Sorry, you can’t exchange your Nintendo Switch for an upgraded model

Customer representatives said that those who purchased the old model of the Nintendo Switch after July 17 would be able to upgrade their console into the new model for free. A Nintendo spokesperson has now denied the exchange program.
Gaming

Fire Emblem: Three Houses prepares to invade Tetris 99’s 6th Maximus Cup

Fire Emblem: Three Houses will collaborate with Tetris 99 for the battle royale puzzler's 6th Maximus Cup. Players who are able to earn 100 points will be able to unlock an exclusive Fire Emblem: Three Houses theme for Tetris 99.