Skip to main content

Got an inactive Xbox gamertag? Microsoft says to use it or lose it

When did you last sign in to Xbox Live? If it’s been a few years since you last powered on an Xbox console, your gamertag may be at risk of deactivation, as Microsoft has updated its services agreement in a bid to prune inactive user accounts.

According to Microsoft’s updated Services Agreement, Xbox Live users must log in to the service once every five years in order to maintain an active account and keep existing gamertags. Those who fail to meet the newly updated requirements will have their accounts suspended, and related gamertags will be released back into the wild for others to claim.

Recommended Videos

“In the Microsoft Account or Skype Account section, we’ve added a requirement that you must sign into the Xbox Services at least once in a five-year period to keep the Xbox gamertag associated with your Microsoft account,” Microsoft’s updated terms read. “We’ve also added that if your account is compromised, we may be required to disable access to certain content.”

Microsoft announced in May that it had released “nearly one million” vacant gamertags that never made the jump from the original Xbox’s online infrastructure to the Xbox 360’s updated Xbox Live service. Affected users had their accounts wiped, and many sought-after gamertags featuring “proper names, pop culture references, and types of food” were put up for grabs.

While Microsoft previously gave players more than ten years to decide whether they wanted to transfer their derelict gamertags to an Xbox 360, Xbox Live accounts now face much stricter login requirements. Assuming you’ve played an Xbox game within the past five years, however, you’re probably in the clear.

In addition to its updated sign-in requirements, Microsoft also rolled out a host of minor service changes for Xbox Live users. The Xbox Live Code of Conduct now specifically prohibits the posting and distribution of “terrorist content,” and players using a work or school email address to log in to the service will now see a notice stating that separate terms based on employer or university standards may apply.

Terms addressing payments and foreign currency conversion have also been updated, and new sub-sections detailing Skype, group messaging, and OneDrive integration are now a part of the Xbox Live Services Agreement. If you’re concerned about your account status, it’s worth giving the updated Agreement a glance to see if you meet Microsoft’s new standards.

Danny Cowan
Former Digital Trends Contributor
Danny’s passion for video games was ignited upon his first encounter with Nintendo’s Duck Hunt, and years later, he still…
An Xbox PC Game Pass exclusive just got a release date and no one noticed
Nefertiti in Egypt menu in Ara: History Untold. An upgrade on screen is called Rays of the Aten: Farms and their Upgrades provide an additional +1 food per turn

Xbox is going all in on strategy games. On Wednesday, it announced that Ara: History Untold is coming to PC on September 24 and will be available on day one with PC Game Pass.

Weirdly enough, though, the news coverage has been slim, despite Xbox releasing a whole podcast about it and the soon-to-release Age of Mythology: Retold from the Age of Empires team. It's also strange that the news didn't pop up in this summer's Xbox Game Showcase, which took place days ago. The podcast and blog is all there is to show how Xbox is committed to real-time strategy.

Read more
For Microsoft, indies aren’t Game Pass extras. They’re the future of Xbox
A list of indie games on Xbox appears in a grid.

Xbox may be about as corporate a brand as you can find, but it’s been a surprisingly vital platform for independent developers. That dates back to the Xbox Live Arcade days of old, when small developers were given a place to easily publish their projects on consoles. Rather than pulling away from those days, Xbox has only doubled down on its relationship to indies in the years since through initiatives like ID@Xbox and a Developer Acceleration Program designed to help underrepresented developers get their games out.

Over the past few months, the brand has been on a global tour to reach small developers directly and court them to Xbox. That effort would take the company to New York City on November 18, where Xbox leadership would speak to local developers and students about how to submit to their programs (the event would also feature a questionably timed speech from New York City Mayor Eric Adams amid an FBI investigation into his campaign funds). It’s clear that Microsoft is investing a lot of time and money into signing deals with small developers, but why make the effort when it could comfortably thrive just by publishing major titles through acquired publishers like Activision Blizzard and Bethesda?

Read more
Microsoft is making AI game-writing tools for Xbox with Inworld AI
The art for Xbox and Inworld's AI partnership.

Microsoft announced a partnership with Inworld AI to assist in creating game dialogue and narrative tools for its Xbox studios.
The partnership is detailed in a blog post by Xbox's General Manager of Gaming AI, Haiyan Zhang. In the post, Zhang confirms that this technology is meant to work in random with Microsoft's own cloud and AI tech to create both "An AI design copilot that assists and empowers game designers to explore more creative ideas, turning prompts into detailed scripts, dialogue trees, quests and more," and "an AI character runtime engine that can be integrated into the game client, enabling entirely new narratives with dynamically-generated stories, quests, and dialogue for players to experience." 
No specific Xbox-owned studios were named, nor were developers from them commenting as part of this announcement, so it's unknown how much those developers are truly interested in embracing this kind of AI technology. In general, AI is a very controversial topic in creative spaces as artists and writers are worried that it will replace their jobs while creating worse art. AI leadership at Xbox doesn't seem to think that will become an issue, with Zhang explaining that the main purpose of this partnership is to "make it easier for developers to realize their visions, try new things, push the boundaries of gaming today and experiment to improve gameplay, player connection and more."
The blog post also teases that Microsoft will be willing to share these tools with interested third-party studios. Ultimately, it will likely take several years before we truly know what the impact or utility of this partnership is for developers at Xbox Games Studios, ZeniMax Media, and Activision Blizzard.

Read more