Reviews
3.1
160 reviews
38% of reviewers recommend this product.
Worth the money after getting through the tech issues
8 days ago
Garbage
Rybf . 14 days ago
© 2020 Verizon. All rights reserved. Google and related marks and logos are trademarks of Google LLC.
Get help when you need it.
Take care of your car.
Encourage safer driving habits.
Design
Depth
1.00 in
Width
1.9 in.
Weight
1.41 oz.
Height
2.6 in
Battery
Standby Time
42 days
Usage Time
16 hrs.
Network
Connectivity
4G LTE
Additional Features
Verizon Apps
Hum app - Access Hum features right from the Hum app, including maintenance reminders, help finding your parked car, repair estimates and more.
Line Limit
Four Hum lines per account. Does not count towards phone and tablet line cap.
Performance
Processor
MODEM/Baseband processor + AP – VIA Telecom CBP8.2
SKU#
SKU#
VZ-0410-001-US
What's in the box
- OBD II Reader
- 1000mAh battery
- 12 Volt Adaptor Charging Cord
- Quick Start Guide
© 2020 Verizon. All rights reserved. Google and related marks and logos are trademarks of Google LLC.
Verizon Hum+ Gen 2 Reviews
3.1
160 reviews
38% of reviewers recommend this product.
Worth the money after getting through the tech issues
8 days ago
Garbage
Rybf . 14 days ago
Brings high tech features to my older SUV
SkTripGuy . 24 days ago
The Verizon Hum Team - 22 days ago
We're delighted that you are getting the most out of your Hum with all its features. Regarding the Safety Score, don't worry. The information is only available to you and anyone else on your Hum account. Even without a teen driver in the house, you might consider it as a way to check whether you are adding unnecessary wear and tear on your car through your driving habits. Cheers!Decent Phone
tester . 1 month ago
Almost caught my vehicle and house on fire!
Just me . 2 months ago
The Hum Team - 2 months ago
Thank you for taking the time to share your experience. Verizon takes any potential safety issues with its products seriously and we would like to investigate the issue you described. Please contact us directly at hum.ece@verizonconnect.com in order for us to investigate your claim.Internet Sucks
Denn . 3 months ago
The Hum Team - 2 months ago
Thanks for your feedback. We can imagine how having access to high speed wi-fi is important for your work. You are correct that the standalone data plan allows 15 GB at high speed each month and that the data speed drops down after that limit is reached. While we are in the Hum product group and do not handle wireless plans and billing, you might ask our wireless customer support team if there is a shared data plan you could subscribe to and get a larger data allowance. You can start at https://www.verizon.com/support/contact-us/#mobile to explore your support options or call 1.800.VERIZON (1.800.837.4966)Works great!
RyanS . 3 months ago
The Hum Team - 2 months ago
Thanks for your review. It makes us happy in several ways. 1. Hum was able to report an issue and helped you pinpoint what the issue was. 2. You've discovered that Hum can even make tax time a little easier. (We assume that you are using the feature in the Hum app that lets you tag your business trips and download them in a spreadsheet.) 3. Hum will give you peace of mind when your daughter is out on the road on her own. Cheers!Works as expected
Timg . 7 months ago
Great for new drivers
Paully . 7 months ago
The Verizon Gizmo team - 2 months ago
Thanks! Hum has a number of features that helps young drivers learn responsibility with their new freedom. For example, the safety score feature lets you and your son keep track of his improvement with hard braking, being to fast on the acceleration and harsh cornering.Awesome Product. Great price.
Marco . 8 months ago
The Verizon Gizmo team - 2 months ago
Thanks for being a repeat customer! We're delighted that Hum is helping you take care of your vehicles and your family.Verizon Hum+ Gen 2 FAQs
Maureen . Apr 14, 2024
Will this allow a family member to track my car's location
Maureen, yes, the HUM device can track the vehicle's location. https://www.verizon.com/connected-devices/hum-plus-gen-2/ -Natasha
Sherri . Apr 13, 2024
My car offers this service via a different provider, will this still work in my car?
Hi Sherri. That all depends. If the other service does not use the car's OBD-II port, then Hum should work. Hum plugs into the port for its power and to read auto health indicators such as diagnostic trouble codes and battery status.
Check out Hum+ (2nd gen) - all-in-one connected car system | Support Overview: https://www.verizon.com/support/verizon-hum-plus-by-verizon-4g-lte/#popular
adam . Nov 28, 2023
Does the HUM need to be removed to charge and if it does, how often?
Hum does not need to be removed to charge it. It is powered by the vehicle's OBD-II port.
Pamela Phillips . Nov 26, 2023
If I traded my car into a dealership with the device inside can it be replaced? How much money does it cost.
It can be replaced if you buy another one at the retail price. -Joe
Bret . Nov 10, 2023
I am getting two him devices for my 18 and 16 year old kids. What is the best setup? Should they be registered to my number or my kids numbers? I want to be able to track them and make sure they are not speeding etc.
https://www.verizon.com/support/hum-by-verizon-support-video/#:~:text=Open%20your%20phone's%20Bluetooth%20settings,for%20a%20PIN%20enter%200000. -Melissa
Mbrown . Oct 6, 2023
Do I need a separate line of service to have the hum device? When trying to purchase it asked me if it is a new line of service or upgrade.
Yes. learn all about connected devices here:https://www.verizon.com/plans/devices/ -Joe
Frank N . Oct 5, 2023
Can I view my car’s information from anywhere in the world? I will be traveling and want live access to my car’s location/info while my brother is using it.
You can monitor the speed and location of a vehicle from the Hum App, anywhere you have a data connection. Learn more about the services that come with HUM here: https://www.verizon.com/solutions-and-services/add-ons/protection-and-security/hum-by-verizon/ -Joseph
Kara . Sep 18, 2023
Does the Hum fit any car or truck make?
Hum by Verizon connects you to roadside help when you need it, gives you updates on your car’s health, provides location services, hands-free access to your Verizon mobile number and much more. To check vehicle compatibility visit Hum's official page: https://www.hum.com/compatibility/. Check out our FAQs for more details: https://www.verizon.com/support/hum-by-verizon-faqs/. ~Gilbert
Autumn . Sep 11, 2023
Does hum have wifi
Yes. Learn more here: https://www.hum.com/features/wi-fi-hotspot/#:~:text=That's%20right%2C%20whether%20you're,has%20you%20covered%20and%20connected. -Joe
Yes. Hum has an optional Wi-Fi hotspot feature.
Mike . Aug 8, 2023
Is this a gps tracker?
Yes. Hum does provide GPS location.
Hum+ helps make your driving experience safer, smarter and more connected. It provides emergency crash response, roadside assistance, vehicle diagnostics and more. Details and specs here: https://www.verizon.com/connected-devices/hum-plus-gen-2/ ~Maria