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Eligible for Return, Refund or Replacement within 30 days of receipt
Eligible for Return, Refund or Replacement within 30 days of receipt
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Eligible for Return, Refund or Replacement within 30 days of receipt
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4 Year Laptop Protection Plan

from Asurion, LLC
(1893)
  • No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
  • Coverage: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use are covered from day one. Malfunctions are covered by the plan after the manufacturer's warranty ends (typical laptop warranties last 1 year– consult your laptop warranty term). Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
  • Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon e-gift card for the purchase price of your covered product or replace it.
  • Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
  • Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
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2 Year Laptop Protection Plan

from Asurion, LLC
(616)
  • No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
  • Coverage: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use are covered from day one. Malfunctions are covered by the plan after the manufacturer's warranty ends (typical laptop warranties last 1 year– consult your laptop warranty term). Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
  • Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon e-gift card for the purchase price of your covered product or replace it.
  • Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
  • Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
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Asurion Complete Protect: One plan covers all eligible past and future purchases on Amazon

from Asurion, LLC
(688)
  • Buy a lot of stuff on Amazon? Tons of items eligible for coverage, from the latest tech like laptops, game consoles, and TVs, to major appliances, sporting goods, tools, toys, mattresses, personal care, furniture, and more.
  • Accidents happen. That’s why for your portable products we cover accidental damage from handling such as drops, spills and cracked screens. We also cover electrical and mechanical malfunctions, power surges, and wear and tear.
  • Past and future purchases covered. 30 days after you are enrolled, all eligible past purchases (up to 1 year prior to enrollment) and future eligible purchases made on Amazon will be covered by your plan as long as you are enrolled.
  • Fast, easy claims. Frustration-free claims, with most filed in minutes. We will fix it, replace it, or reimburse you with an Amazon e-gift card for the purchase price of your product (excluding tax). File at Asurion.com/amazon.
  • No hidden fees. For just $16.99 a month + tax you’re covered for up to $5,000 in claims per 12-month period. *THIS PROGRAM IS MONTH-TO-MONTH AND WILL CONTINUE UNTIL CANCELED* Coverage for all products ends 30 days after the plan is canceled. Cancel any time.
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FREE delivery May 10 - 14. Details
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$$470.99 () Includes selected options. Includes initial monthly payment and selected options. Details
Price
Subtotal
$$470.99
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Ships from and sold by Tek-Go, Corp - RFRB.
Add an Accessory:
Microsoft 365 Family | 12-Month Subscription, up to 6 people | Premium Office Apps | 1TB OneDrive cloud storage | PC/Mac Download
$98.88
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Norton 360 for Amazon 2024, Antivirus software for up to 5 Devices with Auto Renewal [Subscription]
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TurboTax Deluxe 2023 Tax Software, Federal & State Tax Return [Amazon Exclusive] [PC/Mac Download]
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Microsoft Surface Laptop Go - 12.4" Touchscreen - Intel Core i5 - 8GB Memory - 128GB SSD - Sandstone

4.5 4.5 out of 5 stars 1,411 ratings

Sustainability features

This product has sustainability features recognized by trusted certifications.

Energy efficiency

Conserves energy compared to similar products.

As certified by
EPEAT
EPEAT
EPEAT EPEAT

EPEAT addresses the sustainability impacts of electronic products. An EPEAT registered product must meet required criteria and can meet optional criteria. The criteria depend on the type of product and can include energy efficiency, reduction of fluorinated greenhouse gases (F-Gases), and end of life management. Products meeting 50% - 75% optional criteria are “Silver” and those meeting more than 75% are “Gold”.

Learn more about this certification

Certification Level

GOLD
Part of
Climate Pledge Friendly
$470.99 with 6 percent savings
Typical price: $499.99

This is determined using the 90-day median price paid by customers for the product on Amazon. We exclude prices paid by customers for the product during a limited time deal.
Learn more
Sandstone
i5/8/128
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Purchase options and add-ons

Brand Microsoft
Model Name Surface Laptop Go
Screen Size 12.4 Inches
Color Sandstone
Hard Disk Size 128 GB
CPU Model Core i5-1035G1
Ram Memory Installed Size 8 GB
Operating System Windows 10 S
Special Feature Fingerprint Power Button
Graphics Card Description Integrated

About this item

  • Sleek design and standout value. At just 2.44 pounds, it’s light, portable, and easy to keep by your side throughout the day.
  • Be productive, browse, and binge watch on the 12.4” PixelSense touchscreen display.
  • Convenient security with Windows Hello sign-in, plus Fingerprint Power Button with Windows Hello and One Touch sign-in on select models.
  • Run your favorite apps and keep up on social media with a 10th Gen Intel Core Processor.
  • Show your best side on video calls, meetings, and virtual get-togethers with the built-in 720p HD camera.
  • You’re going to need Word, Excel, and PowerPoint. Don’t forget to add Microsoft 365
› See more product details

Frequently bought together

Microsoft Surface Laptop Go - 12.4" Touchscreen - Intel Core i5 - 8GB Memory - 128GB SSD - Sandstone
$470.99
Get it May 10 - 14
In Stock
Ships from and sold by Tek-Go, Corp - RFRB.
+
WALNEW Sleeve Case for Surface Pro 9/8/7/6/5/4/3, 12.4-inch Surface Laptop Go 2022, Surface Pro 2017 Soft Tablet Cover Dual P
$17.99
Get it as soon as Monday, May 13
In Stock
Sold by WALNEW and ships from Amazon Fulfillment.
+
Megoo Surface Laptop Go 3/ Laptop Go 2 12.4" Glass Screen Protector,Scratch Resistant/Hish Sensitivity/Easy Installation/ 9H
$16.78 ($0.94/Count)
Get it as soon as Monday, May 13
In Stock
Sold by MEGOO and ships from Amazon Fulfillment.
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Important information

Legal Disclaimer

Upgrade rollout plan is being finalized and is scheduled to begin late in 2021 and continue into 2022. Specific timing will vary by device. Certain features require specific hardware, see https://www.microsoft.com/windows/windows-11-specifications.

Top Brand: Microsoft

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Added to Cart
Price-6% $470.99
Typical: $499.99		-7% $472.99
Typical: $507.57		-7% $500.00
Typical: $539.99		-13% $699.99
List: $799.99		-38% $434.99
List: $699.99		-13% $699.99
List: $799.99
Delivery
Get it May 10 - 14
Get it May 10 - 14
Get it May 13 - 15
Get it as soon as Monday, May 13
Get it May 10 - 14
Get it as soon as Tuesday, May 14
Customer Ratings
4.54.5 out of 5 stars1,411
4.44.4 out of 5 stars351
4.44.4 out of 5 stars351
4.54.5 out of 5 stars60
4.44.4 out of 5 stars351
4.54.5 out of 5 stars60
Screen quality
4.4
4.5
4.5
4.7
4.5
4.7
Touch Screen
4.3
4.5
4.5
4.8
4.5
4.8
Value for money
4.1
4.6
4.6
4.4
4.6
4.4
Battery life
4.1
3.9
3.9
4.6
3.9
4.6
Light weight
5.0
4.4
4.4
—
4.4
—
Sold By
Tek-Go, Corp - RFRB
Tek-Go, Corp - RFRB
Bilsonic
Amazon.com
Tek-Go, Corp - RFRB
Amazon.com
display size
12.4 inches
12.45 inches
12.45 inches
12.45 inches
12.45 inches
12.45 inches
hard disk size
128 GB
128 GB
256 GB
256 GB
128 GB
256 GB
computer memory size
8 GB
8 GB
8 GB
8 GB
8 GB
8 GB
cpu manufacturer
Intel
Intel
Intel
Intel
Intel
Intel
cpu speed
3.6 GHz
4.2 GHz
4.2 GHz
4.4 GHz
4.2 GHz
4.4 GHz
cpu model number
Core i5-1035G1
1135G7
1135G7
1235U
1135G7
1235U

Product information

Technical Details

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Summary
Other Technical Details

Additional Information

Warranty & Support

Amazon.com Return Policy:You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.
Product Warranty: For warranty information about this product, please click here

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Microsoft Surface Laptop Go - 12.4" Touchscreen - Intel Core i5 - 8GB Memory - 128GB SSD - Sandstone

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What's in the box

  • Device
  • PSU
  • QSG
  • Safety and Warranty Documents

    • Product Description

    Make the most of every day with the sleek style, performance, and all-day battery life you need in our lightest Surface Laptop, all at an exceptional value. Ultra-light and portable profile, the apps you use every day, premium materials, and a choice of must-have colors will make this your go-to laptop.

     Surface Laptop Go display has rounded corners within a standard rectangle. When measured as a standard rectangular shape the screen is 12.45” diagonally (actual viewable area is less). Some accessories and software sold separately.

    From the manufacturer

    Meet Surface Laptop Go

    2 image 1

    2 image 2

    2 image 3

    Every day, everywhere

    Make the most of every day with the sleek style, performance, and all-day battery life* you need in our lightest Surface Laptop, all at an exceptional value.

    *Up to 13 hours of battery life based on typical Surface device usage.

    Convenient Security

    Windows Hello sign-in, plus Fingerprint Power Button with Windows Hello and One Touch sign-in on select models.

    Choose your perfect match

    Available in Platinum, Ice Blue, and Sandstone,* all in a durable, cool metal finish.

    *Available colors may vary by market.

    3 image 1

    3 image 2

    3 image 3

    Sleek design and standout value

    See and do more on a 12.4”* touchscreen, in signature premium materials and a choice of colors, all at an exceptional value.

    *Surface Laptop Go display has rounded corners within a standard rectangle. When measured as a standard rectangular shape the screen is 12.45” diagonally (actual viewable area is less).

    Familiar features and trusted security

    Get started with convenient security and the Windows you know.* Enjoy amazing sound for music and shows. And, easily connect to other devices and accessories.

    *Windows 10 Home in S mode works exclusively with apps and programs from the Microsoft Store within Windows and accessories that are compatible with Windows 10 Home in S mode. A one-way switch out of S mode is available. Learn more at Windows.com/SmodeFAQ.

    Get it done with your favorite apps

    Collaborate, connect, and do your best work with the must-have everyday laptop. Power through your favorite apps, backed by all-day battery life.*

    *Up to 13 hours of battery life based on typical Surface device usage.

    Complete your experience with Surface accessories

    4 image 1

    4 image 2

    4 image 3

    4 image 4

    Surface Mobile Mouse

    Light and portable with smooth scrolling and dongle-free Bluetooth connectivity. Available in a choice of rich colors* to complement your style.

    *Available colors may vary by market

    USB-C Travel Hub

    Designed for professionals who travel, this adapter gives you the extra ports and connections you need when you’re working on-the-go or on-the-couch.

    Microsoft Bluetooth Ergonomic Mouse

    Work in comfort all day with our premium wireless ergonomic mouse. Navigate precisely and access your most-used features with 2 programmable buttons. Available in four colors: Matte Black, Peach, Pastel Blue and Glacier.*

    *Available colors may vary by market

    * Some accessories and software sold separately.

    Microsoft 365

    Premium Office apps, extra cloud storage, advanced security and more, all in one convenient subscription.*

    *Some accessories and software sold separately.

    Surface Go 2 5 image 2 5 image 3 5 image 4 5 image 5 5 image 6
    Surface Go 2 Surface Pro X Surface Pro 7 Surface Laptop Go Surface Laptop 3 Surface Book 3
    See Details
    Customer Reviews
    4.3 out of 5 stars
    925
    4.1 out of 5 stars
    214
    4.4 out of 5 stars
    1,821
    4.5 out of 5 stars
    1,411
    4.3 out of 5 stars
    181
    4.0 out of 5 stars
    130
    Price $249.92 — $699.99 $687.00 $379.30 $589.00
    Available colors* Platinum Matte Black Matte Black, Platinum Platinum, Ice Blue, Sandstone Matte Black, Platinum, Cobalt Blue, Sandstone Platinum
    PixelSense Display 10.5” Touchscreen with pen input 13.5” Touchscreen with pen input* *Type Cover and Pen sold separately 12.3” Touchscreen with pen input *Type Cover and Pen sold separately 12.45” Touchscreen 13.5”* Touchscreen with pen input* 15”* Touchscreen with pen input* *Available configurations vary by size *Type Cover and Pen sold separately 13.5”* Touchscreen with pen input* 15”* Touchscreen with pen input* *Type Cover and Pen sold separately
    Processor Intel Pentium Intel Core M (8th Gen) Microsoft SQ1 Microsoft SQ2 Intel Core M i7, i5, and i3 (10th Gen) Intel Core i5 (10th Gen) 13” Intel Core i7 and i5 (10th Gen) 15” AMD Ryzen 5 and 7 Microsoft Surface Edition 13.5” Intel Core M i7 and i5 (10th Gen) 15” Intel Core M i7 (10th Gen)
    Memory 4GB 8GB 8GB 16GB 4GB 8GB 16GB 4GB 8GB 8 GB 16GB 8GB (13.5” only) 16GB 32GB
    Storage* 64GB 128GB SSD 128GB 256GB 128GB SSD 256GB SSD 512GB SSD 1TB SSD 64GB SSD 28GB SSD 256GB SSD 128GB SSD 256GB SSD 512GB SSD 1TB SSD (Black only) 256GB SSD 512GB SSD 1TB SSD 2TB SSD (15” only)
    Battery Life* Up to 10 hours Up to 15 hours Up to 10.5 hours Up to 13 hours Up to 11.5 hours Up to 17.5 hours
    Sustainability features

    Sustainability features

    This product has sustainability features recognized by trusted certifications.

    Energy efficiency

    Conserves energy compared to similar products.

    As certified by
    EPEAT
    EPEAT
    EPEAT EPEAT

    EPEAT addresses the sustainability impacts of electronic products. An EPEAT registered product must meet required criteria and can meet optional criteria. The criteria depend on the type of product and can include energy efficiency, reduction of fluorinated greenhouse gases (F-Gases), and end of life management. Products meeting 50% - 75% optional criteria are “Silver” and those meeting more than 75% are “Gold”.

    Learn more about this certification

    Certification Level

    GOLD
    Part of
    Climate Pledge Friendly

    Customer reviews

    4.5 out of 5 stars
    4.5 out of 5
    1,411 global ratings

    Customers say

    Customers like the quality, portability, and graphics of the laptop. They mention that it's a decent laptop with an excellent screen quality. They also appreciate the weight and touch screen. That said, opinions are mixed on battery life, performance, and speed.

    AI-generated from the text of customer reviews

    61 customers mention44 positive17 negative

    Customers like the quality of the laptop. They say it's a decent laptop with a high-quality screen. They also say it feels high-tech, has a great build quality, and is sturdy.

    "...I have had it for years now and it has been reliable and worked for what I needed to do...." Read more

    "...This laptop is sleek and feels high-tech. I can have multiple tabs open w/o a problem...." Read more

    "...The bluetooth disconnects and ruins materials. It literally takes 3 hours to print and cut one sticker sheet because the computer freezes CONSTANTLY...." Read more

    "Good computer" Read more

    25 customers mention19 positive6 negative

    Customers like the graphics of the notebook computer. They mention that the screen is very nice looking, has a sharp picture, and has incredibly great resolution.

    "...This laptop is sleek and feels high-tech. I can have multiple tabs open w/o a problem...." Read more

    "...The ice blue is attractive while not the most obvious blue still retains a nice look. The plastic underside does not detract from this either...." Read more

    "...The screen is pretty good not as good as the air but if you don't have them side by side you won't know the difference...." Read more

    "...The screen is awesome and the responsiveness excellent. The touchpad is so soft that for the first time I preferred to use it better than the mouse." Read more

    24 customers mention20 positive4 negative

    Customers like the portability of the laptop. They say it's a nice little portable PC, with a perfect size and keyboard. Some customers also mention that the charger is small and light. Overall, customers are satisfied with the port ability of the product.

    "...It is the perfect size for college and doesn’t take up much space in my book bag. This laptop is sleek and feels high-tech...." Read more

    "...Size: It is compact and fairly light.Screen: Despite the sub 1080p resolution, the screen is still attractive and bright with accurate colors...." Read more

    "...I do like that it is small and lightweight. I can slip it in my nightstand and jump on it quickly for quick work stuff and that is great...." Read more

    "...Super lightweight, easy to carry around, small enough to fit into a day bag, but still decently powerful...." Read more

    20 customers mention20 positive0 negative

    Customers are satisfied with the weight of the notebook computer. They mention that it is fairly light, very portable, and happy with the performance and the weight.

    "...Size: It is compact and fairly light.Screen: Despite the sub 1080p resolution, the screen is still attractive and bright with accurate colors...." Read more

    "...I do like that it is small and lightweight. I can slip it in my nightstand and jump on it quickly for quick work stuff and that is great...." Read more

    "This is everything I'd hoped for in an ultraportable laptop. Super lightweight, easy to carry around, small enough to fit into a day bag, but still..." Read more

    "...It’s light and easy to carry. Keyboard doesn’t have backlight but I don’t really need that...." Read more

    17 customers mention13 positive4 negative

    Customers like the touch screen of the laptop. They mention that it works great, the touchpad is soft, and that the laptop is blazing fast.

    "...Additional Pros: Touchscreen; Fingerprint IDCon: The battery life seems shorter than expected but it isn’t a major con." Read more

    "...The touchpad is great, and so is the keyboard other than no backlighting. It turns on fast!..." Read more

    "...I think its the perfect size. I love how it is a touch screen...." Read more

    "...but I would recommend getting the warranty because the touchscreen is fragile and very expensive to replace...." Read more

    29 customers mention19 positive10 negative

    Customers are mixed about the performance of the laptop. Some mention that it's well built and does well for their needs. Others say that it stopped working all together and the keyboard stopped working.

    "...Everything worked fine and it seemed like new for the first week give or take... except for the charger...." Read more

    "...This 8 ram Surface go so far has been doing very well for my needs. It price is a few $100 less then the Apple and it seems just as quiet as the Air...." Read more

    "...The touchpad is also so sensitive that you can’t even use it. You basically HAVE to buy a separate mouse...." Read more

    "...and works flawlessly. I bought it here along with the laptop." Read more

    27 customers mention9 positive18 negative

    Customers are mixed about the battery life of the laptop. Some mention it has great battery life, while others say that it won't hold a charge. The battery dies in 2 hours and the keys still don't work. The life seems shorter than expected.

    "...Con: The battery life seems shorter than expected but it isn’t a major con." Read more

    "...Don't get me wrong the Apple Air had a great battery life and key board. I just am so use to windows that some Apple programs I found harder to use...." Read more

    "...angles and blowing into it and everything but my laptop will just not charge any more. Returning it ASAP since I literally cannot use it any more. /:" Read more

    "...So this charger doesn t work. I need a new one please i can t use ny computer without thatIt doesn t work the machine now. After 6 months...." Read more

    18 customers mention12 positive6 negative

    Customers are mixed about the speed of the notebook computer. Some mention that it is fast, blazing fast, and responsive to the touch. However, others say that it will get the job done but is obviously slower, takes forever to load up, and streaming is too demanding for this laptop.

    "...It turns on fast!..." Read more

    "...It does get overwhelmed and slow down when I'm in 2 or more Google Classrooms simultaneously and have open multiple windows and 20+ tabs, but I do..." Read more

    "...I received the right computer and color. Its fast and very light. You can hold it with one hand. I think its the perfect size...." Read more

    "...very light, it also has fingerprint sign in which is much easier and faster when logging on.I use this for school and i recommend it 100%..." Read more

    Go for the 8 Ram or more
    5 Stars
    Go for the 8 Ram or more
    I love this little guy. I first purchased the Apple Air and after using it for a week I just didn't like it. Don't get me wrong the Apple Air had a great battery life and key board. I just am so use to windows that some Apple programs I found harder to use. This 8 ram Surface go so far has been doing very well for my needs. It price is a few $100 less then the Apple and it seems just as quiet as the Air. The screen is pretty good not as good as the air but if you don't have them side by side you won't know the difference. I did find a clear plastic cover to fit over my Surface go on Ebay. The cover I got for the Apple Air was easer to find then the one for the Go. All in all so far this laptop seems well built and I'm very happy with how well it works and how well it's built. I love the color sandstone it's very close to the Apple Gold. Good pick for the money! Seems to be very little fan sound. In fact I never hear it like I did on my older HP laptop.
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    Top reviews from the United States

    Hailey
    5.0 out of 5 stars Works well as a school laptop
    Reviewed in the United States on April 10, 2024
    Color: PlatinumSet: i5/8/128Verified Purchase
    I originally purchased this laptop to run adobe design software for school. I have had it for years now and it has been reliable and worked for what I needed to do. The drive space it has isn't much so I had to get an mSATA to USB drive to be able to store all my applications and assignments. Otherwise, this is an excellent purchase but I would recommend getting the warranty because the touchscreen is fragile and very expensive to replace. I used the warranty once and it saved my a couple hundred dollars on the touchscreen repair.
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    Victoria HC
    5.0 out of 5 stars Fast & Light College Laptop
    Reviewed in the United States on October 9, 2023
    Color: PlatinumSet: i5/8/256Verified Purchase
    I finally decided to shell out money to replace my pos laptop, and I am so glad I did! It is the perfect size for college and doesn’t take up much space in my book bag. This laptop is sleek and feels high-tech. I can have multiple tabs open w/o a problem. I am able to multi-task and access my college work, personal projects, & work projects w/ ease.

    Additional Pros: Touchscreen; Fingerprint ID

    Con: The battery life seems shorter than expected but it isn’t a major con.
    3 people found this helpful
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    Gregory Compton
    5.0 out of 5 stars Size
    Reviewed in the United States on March 19, 2024
    Color: Ice BlueSet: i5/8/128Verified Purchase
    Good computer
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    Knightman
    4.0 out of 5 stars Make sure you are okay with the compromises
    Reviewed in the United States on October 31, 2020
    Color: Ice BlueSet: i5/8/128Verified Purchase
    I am pleasantly surprised as I really like the surface laptop Go. I feel like Microsoft missed a home run here with the base model having 4 gb of ram and no fingerprint sensor and then having to go to the next trim at $699 to get the 8 gb ram and fingerprint sensor. Result: ground rule double.

    Likes:

    Design: it is a nice looking device that stands out from the others in its category. The ice blue is attractive while not the most obvious blue still retains a nice look. The plastic underside does not detract from this either.
    Size: It is compact and fairly light.
    Screen: Despite the sub 1080p resolution, the screen is still attractive and bright with accurate colors. The 3:2 aspect ratio also makes this a hit because the screen is taller and easier to review documents, because you have to scroll less than a 16:9 aspect ratio.
    Color options: there are 3 different color options to choose from, options are always good.
    Ports: having usb-c and a is great as well as having the device charge from USB-c along with the mag connector for charging.
    Trackpad: this is on the nicest trackpads I have ever used as my fingers glide across it. Mouse movement is great.
    Price: the base model starts at $550.
    Fingerprint reader: nice and fast logon
    Performance: all models have an i5 processor and I think this is more than fine for everyday users, even the base model will give you good performance.

    Neutral:

    Keyboard: it is okay to type on for me and not as good as the pixelbook go keyboard because it has a somewhat mushy feeling when typing.
    Screen: it is nice but still it is under 1080p for a device that cost $550 and up. When was the last time you found a device that was not full hd for $500 or up?
    Sound: I think it sounds decent, not amazing, not a pro or con.
    Base Model: 4 gb really microsoft you could not have just put an extra 4 gigs in and charge $599. Why limit it this way? Also no fingerprint reader in base model as well.
    Battery life: it is in the 7-8 hours territory. Not amazing but not awful either.

    Cons:

    Keyboard: no backlight. This is the biggest con again when is the last time you had a device over $500 with no backlit keyboard. It makes typing in poorly lit rooms more difficult and a no fly zone for those who work in darkness.
    Price: on the highest tier model Microsoft is really trying to upcharge you just for added storage.$899 just highlights this device's shortcomings even more in that price bracket.

    Wrap up: I looked over a bunch of devices in this class and some not in its class. This is not the quintessential device for me but it is very good. My biggest gripe is the lack of backlit keyboard on a device in this price range. I find the screen is very nice looking but the sub 1080p comes across as tacky also. I feel they could have popped an i3 in the base model and then added the fingerprint sensor. Avoid the $899 model as that is too much to pay for something so compromised.

    Also consider: The Surface laptop 3 is something to consider if you are worried about the compromises being made. It has a backlit keyboard, a full HD+ display and is larger at 13.5 screen display. It does cost more, and also the bezel around the display is larger.
    71 people found this helpful
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    sergioMarin
    5.0 out of 5 stars El portátil ideal para acompañarte todos los días
    Reviewed in the United States on April 15, 2024
    Color: PlatinumSet: i5/8/128Verified Purchase
    Equipo ultra ligero, con un tamaño optimo, adecuado y cómodo para trabajar.
    Lo que note es que la cámara incorporada no es compatible con Windows Hello, sin embargo, esto se compensa con el lector de huellas.
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    Amazon Customer
    5.0 out of 5 stars Selente
    Reviewed in the United States on April 25, 2024
    Color: PlatinumSet: i5/8/256Verified Purchase
    Petacular
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    Lassan
    5.0 out of 5 stars according to owner that was kind of laptop
    Reviewed in the United States on April 13, 2024
    Color: SandstoneSet: i5/8/128Verified Purchase
    the design of it
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    deljacla
    1.0 out of 5 stars Some good, some bad.
    Reviewed in the United States on February 4, 2021
    Color: SandstoneSet: i5/8/256Verified Purchase
    Edit to original review: This laptop is absolutely horrible. I have not used it for barely ANYTHING because the processor is horrible. I used it to make projects with my printer and cutting machine. The bluetooth disconnects and ruins materials. It literally takes 3 hours to print and cut one sticker sheet because the computer freezes CONSTANTLY. I have zero problems using a different computer for these tasks. The touchpad is also so sensitive that you can’t even use it. You basically HAVE to buy a separate mouse. I hate this laptop and I am NEVER buying another computer from Microsoft. I was prompted to update the OS, and I did and now I can not even start using the computer because I get a MILLION Microsoft ads! How many times must I close Bing windows about Black Friday?!?! This is insanely obnoxious. Every time I change the default browser from Bing to something that doesn’t suck, it changes it back to Bing and I also get a million pop ups about more Microsoft products that I don’t want! It gives me pop ups constantly about emails I never set up ! Do NOT waste your money. This laptop has done nothing but waste TONS of time, money, and my last ounce of patience. I am literally going to smash it with a sledgehammer. Today.
    Original: I needed a much better laptop. Initially I was looking for a 2-in-1 (tablet and laptop). I watched some videos and narrowed my selections down. So I knew what to expect going in. Other reviews mentioned how the keyboard is not backlit. I thought this wouldn’t bother me much but now that I have it, it’s pretty annoying, especially because it is a common complaint and surely it is an easy fix, right? This was the cheapest of the 4 new computers I was looking at, and this was $850 with my selection. I probably should have spent a little more I guess. Then I realize that the screen does not detach like the Microsoft Surface Pro 7. Grrr. The screen doesn’t even fold back flat and you can’t use the Surface Pro pen on the screen either!! Gee, must be really good otherwise, right? Not so much. Comes with a ton of bloatware. If you want to use apps you probably use everyday, you have to disable safety mode, or only use Microsoft apps and nobody does that. I do like the aesthetic of the laptop, and the keyboard actually reminds me of my MacBook which has an ancient OS now. The touchpad is great, and so is the keyboard other than no backlighting. It turns on fast! However, this kind of freaked me out: The second time I turned it on, the laptop wasn’t facing me and I already used my finger to unlock it (I thought) but it didn’t work until I got in front of the computer. It made me wonder if it was using my face to unlock like my MacBook. Then it immediately said I was logged into a videoconferencing app that I have never used. I didn’t even realize that app was on this computer and I never created an account for it. I guess Microsoft does what it wants. I removed that app and many more. That was all a big turn off for me. But honestly the biggest complaint is the horrible graphics. My eyesight is not as great as it once was but honestly, the pixelation is bad and noticeable. I installed a photo editing app and even when blowing high resolution images up to edit, it looks worse than really cheap laptops I had 20 years ago. No exaggeration. I have tested this with hundreds of images now. Believe the reviews that mention this! My husband can’t stand when I watch TV on standard definition and that has never bothered me but this screen just looks distorted. I do like that it is small and lightweight. I can slip it in my nightstand and jump on it quickly for quick work stuff and that is great. But I am underwhelmed. Just really consider what the majority of reviewers complain about. If you’re considering any of the Microsoft Surface computers, other models have more to offer.
    4 people found this helpful
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    Top reviews from other countries

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    marcela
    4.0 out of 5 stars El botón de clic maese ya se sumió y llevo usándola 2 días
    Reviewed in Mexico on June 21, 2022
    Color: SandstoneSet: i5/8/256Verified Purchase
    Esta muy bonita la laptop pero tiene ese detalle, y llevo muy poquito con ella hasta me da la duda de ya haya sido usada antes pues el cargador ya se descompuso en menos de un año
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    marcela
    4.0 out of 5 stars El botón de clic maese ya se sumió y llevo usándola 2 días
    Reviewed in Mexico on June 21, 2022
    Esta muy bonita la laptop pero tiene ese detalle, y llevo muy poquito con ella hasta me da la duda de ya haya sido usada antes pues el cargador ya se descompuso en menos de un año
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    One person found this helpful
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    Maddy
    5.0 out of 5 stars Good laptop
    Reviewed in India on May 12, 2023
    Color: PlatinumSet: i5/8/256Verified Purchase
    Working all fine
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    J Chakraborty
    4.0 out of 5 stars Costly, but effective.
    Reviewed in India on July 20, 2021
    Color: SandstoneSet: i5/8/128Verified Purchase
    This product is costly yet effective. Works fast, and gets your job done without difficulty. Although price is much higher in India. Out of country avg price is ₹56000, where as in India price is about ₹80000.
    13 people found this helpful
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    Traducciones
    1.0 out of 5 stars No para Lationamerica
    Reviewed in Mexico on December 2, 2022
    Color: PlatinumSet: i5/8/256Verified Purchase
    Es una computadora portátil y bonita sin embargo el problema es que no contiene la letra Ñ lo que la hace inservible a mi parecer. Además si piensan devolver el producto por falla en la descripción, Amazon se queda con las tarifas de importación y uno sale perdiendo. Pésima experiencia.
    2 people found this helpful
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    Goldie Kane
    5.0 out of 5 stars Nice and light.
    Reviewed in Canada on August 18, 2022
    Color: Ice BlueSet: i5/8/128Verified Purchase
    Could not set up photo recognition. Camera was not recognized.
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