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Brother Business Color Laser Printer, HL-L8360CDW, Wireless Networking, Automatic Duplex Printing, Mobile Printing, Cloud Printing, Amazon Dash Replenishment Ready,White

4.3 4.3 out of 5 stars 2,050 ratings

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About this item

  • HIGH-QUALITY COLOR PRINTING: The Brother HLL8360CDW can print professional color documents at speeds of up to 33 ppm.
  • EASY CONNECTIVITY: Connect via wireless or Gigabit Ethernet network interfaces or wireless print from your mobile device(1).
  • AUTOMATIC DUPLEX PRINTING: The Brother Color Laser Printer features an automatic 2-sided printing feature that can help save money and time.
  • DASH REPLENISHMENT ENABLED: Upon activation, Dash Replenishment measures the toner level and orders more from when it’s low. Standard Memory (MB): 512
  • BROTHER GENUINE TONERS: TN431: TN431BK, TN431C, TN431Y, TN431M, TN433: TN433BK, TN433C, TN433Y, TN433M, TN436: TN436, TN436BK, TN436C, TN436Y, TN436M
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On-mode power consumption

580.0 watts

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Brother Business Color Laser Printer, HL-L8360CDW, Wireless Networking, Automatic Duplex Printing, Mobile Printing, Cloud Printing, Amazon Dash Replenishment Ready,White
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Price-9% $409.99
List:$449.99
$449.99$589.00$399.99-8% $369.99
List:$399.99
-31% $309.00
List:$449.99
Delivery
Get it as soon as Monday, Mar 25
Get it as soon as Wednesday, Mar 20
Get it Mar 25 - Apr 1
Get it as soon as Sunday, Mar 24
Customer Ratings
Print Quality
4.0
3.9
4.3
Sleep mode
3.9
5.0
3.9
Tech Support
3.0
3.1
3.0
Sold By
Amazon.com
Metro-(Wholesale)
Galaxy Store Front
Amazon.com
Amazon.com
Amazon.com
printer output
Color
Color
Color
Color
Color
Color
printer technology
Laser
Laser
Laser
Laser
Laser
Laser
paper size
8 1/2 x 14
8.5 inch x 14
8.5 x 11, 8.5 x 14, 4 x 6
3 x 5, 8.5 x 14
print media type
paper plain, envelopes, labels, card stock
envelopes, labels, glossy photo paper
envelopes, card stock
paper plain, labels, envelopes, glossy photo paper, card stock
paper plain
max input sheets
300
250
250
250
connectivity tech
Wi-Fi
Wi-Fi
Ethernet
Wi-Fi, USB, Ethernet
USB, Wi-Fi
Wi-Fi 802.11b/g/n, Wi-Fi Direct Connection
compatible devices
PC, Laptops, Smartphones
Smartphones, PC
Smartphones, PC
Smartphones, Laptops, PC
PC, Laptops, Smartphones, Tablets
Smartphones
operating system
Windows, Mac, Linux
Android
Windows, Mac, Linux, iOS, Android
Windows 11, Windows 10, Windows 8.1, Windows Server 2012, macOS 10.12 Sierra

From the manufacturer

HLL8360CDW Color Laser Printer

Low Cost Printing


  • Help reduce operating costs
  • Brother Genuine super high-yield 6,500 page replacement toner cartridges (3)

Flexible Paper Handling Options


  • Help minimize paper refills
  • Adjustable 250-sheet capacity paper tray
  • Expand total printing capacity up to 1,300 pages by adding multiple optional paper trays

HLL8360CDW

Business Color Laser Printer Comparison Chart

hll8360cdw

HL-L8360CDW

HLL8360CDWT

HL-L8360CDWT

HLL8260CDW

HL-L8260CDW

MFCL8900cdw

MFC-L8900CDW

MFCL8610CDW

MFC-L8610CDW

Customer Reviews
4.3 out of 5 stars
2,050
4.3 out of 5 stars
348
4.4 out of 5 stars
630
4.3 out of 5 stars
1,833
4.2 out of 5 stars
596
Max Print Speed (bk/color) (1)
33ppm / 33ppm 33ppm / 33ppm 33ppm / 33ppm 33ppm / 33ppm 33ppm / 33ppm
Input Paper Capacity (option)
800 / (1,300) pages 800 / (1,300) pages 300 / (1,050) pages 300 / (1,300) pages 300 / (1,050) pages
Display
2.7" color touchscreen 2.7" color touchscreen 2-line 5" color touchscreen 3.7" color touchscreen
Standard Interfaces
WiFi, GB Ethernet, USB, NFC WiFi, GB Ethernet, USB, NFC WiFi, GB Ethernet, USB WiFi, GB Ethernet, USB, NFC WiFi, GB Ethernet, USB
Functions
Print Print Print Print / Copy / Scan / Fax Print / Copy / Scan / Fax
Duplex Capabilities
Print Print Print Print / Copy / Scan / Fax Print
Cloud Services (4)
Print Print Print / Scan Print / Scan
In-Box Toner Yield b/c (3)
3,000 / 1,800 pages 3,000 / 1,800 pages 3,000 / 1,800 pages 3,000 / 1,800 pages 3,000 / 1,800 pages
Replacement Toner Yield b/c(3)
Up to 6,500 pages Up to 6,500 pages Up to 4,500 / 4,000 pages Up to 6,500 pages Up to 4,500 / 4,000 pages
Rec Monthly Print Volume Pages
Up to 4,000 Up to 4,000 Up to 3,000 Up to 4,000 Up to 3,000

Supplies Comparison Chart

TN436BK

TN436BK

TN433BK

TN433BK

TN433C

TN433C

TN433M

TN433M

TN433Y

TN433Y

Customer Reviews
4.7 out of 5 stars
887
4.6 out of 5 stars
720
4.6 out of 5 stars
720
4.6 out of 5 stars
720
4.6 out of 5 stars
720
Description
Super High Yield High Yield High Yield High Yield High Yield
Approx. Page Yield (3)
Up to 6,500 pages Up to 4,000 pages Up to 4,000 pages Up to 4,000 pages Up to 4,000 pages
Cartridge Color
Black Black Cyan Magenta Yellow
What's in the Box
1 Black Toner Cartridge 1 Black Toner Cartridge 1 Cyan Toner Cartridge 1 Magenta Toner Cartridge 1 Yellow Toner Cartridge
Dash Replenishment Enabled

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Product information

Warranty & Support

Product Warranty: For warranty information about this product, please click here. [PDF ] Product Warranty: For warranty information about this product, please click here. [PDF ]

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Brother Business Color Laser Printer, HL-L8360CDW, Wireless Networking, Automatic Duplex Printing, Mobile Printing, Cloud Printing, Amazon Dash Replenishment Ready,White


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What's in the box

  • Brother HLL8360CDW, standard yield toner cartridges(3000 pages black / 1800 pages color-approx yields), DR431CL Drum Unit (30,000 pages-approx yields), quick set up guide, Installation CD-ROM, AC Power Cord
  • Product Description

    Offices large and small in search of a dependable color laser printer should consider the Brother HL L8360CDW. This printer produces fast, high quality prints in both black and color at speeds up to 33 pages per minute. (1) The HL L8360CDW offers low cost output due to super high yield 6, 500 page replacement toner cartridges. (3) The Brother HLL8360CDW Business Wireless Laser Printer offers multiple connectivity options. Connect via wireless or Gigabit Ethernet network interfaces or print from popular mobile devices. (2) A 2. 7″ Touchscreen display offers easy menu navigation and printing from popular business cloud services including: Dropbox, Google Drive, OneDrive, and more. (4) This Brother printer also has advanced security features such as, an integrated NFC card reader for easy badge authentication, and Active Directory support for network user authentication. The security features help protect against unauthorized device access and control costs by restricting printing on a per user or group basis. The HL L8360CDW is also Dash Replenishment–enabled. When you activate this feature, Dash Replenishment will continuously measure the toner level and order more from when it’s low. This unique Brother feature keeps busy office workspaces operating at peak efficiency, ensuring you don’t run out of toner. Brother is dedicated to superior customer service and offers a 1 year limited on the HL L6200DW business laser printer. We also offer free at your side support for the life of your product, featuring online, phone, or live chat assistance. (1) Based on one-sided printing. Change from default setting required.(2) Requires connection to a wireless network. (3) Approximate cartridge yield in accordance with ISO/IEC 19798 (letter/A4).(4) Requires an Internet connection and an account with desired service.

    Climate Pledge Friendly

    Climate Pledge Friendly

    Products with trusted sustainability certification(s). Learn more

    Product Certification (1)

    EPEAT products are assessed against criteria including energy use and have a reduced sustainability impact across their lifecycle.
    SILVER

    EPEAT addresses the sustainability impacts of electronic products. An EPEAT registered product must meet required criteria and can meet optional criteria. The criteria depend on the type of product and can include energy efficiency, reduction of fluorinated greenhouse gases (F-Gases), and end of life management. Products meeting 50% - 75% optional criteria are “Silver” and those meeting more than 75% are “Gold”.

    Learn more about this certification

    Customer reviews

    4.3 out of 5 stars
    4.3 out of 5
    2,050 global ratings

    Customers say

    Customers like the print quality, ease of use, value, and performance of the printer. They mention that the prints have been flawless, and the setup was easy. Some appreciate the color. However, some customers dislike the speed. Customers are mixed on durability, and connectivity.

    AI-generated from the text of customer reviews

    407 customers mention289 positive118 negative

    Customers generally like the print quality of the printer. They say that it is a great printer, with great print quality in color and B&W, and the built-in duplexer. They also mention that the prints have been flawless, and it is the best printing manufacturer in the world. It prints fast, and double sided printing works very well. It is rated as a substantial machine.

    "...used for a while, lasts for about 30 seconds and then subsequent prints are much quicker. THATS A GOOD THING PEOPLE!!..." Read more

    "...reads, the color prints look great (including photo prints) and it prints fast (even from startup)...." Read more

    "...Frankly, I'd rather have this Brother laser printer RELIABLY print color photos very quickly on regular paper and sacrifice a degree of quality than..." Read more

    "...the build quality of the cartridges is worse and the quality of the toner is not very good...." Read more

    143 customers mention121 positive22 negative

    Customers find the printer easy to use. They mention that the setup was easy, the wireless setup was a breeze, and it stays set up even if there is a power outage or. They also say that the interface on the touch screen is easy to navigate, and that zero knowledge is needed.

    "...Zero knowledge needed, the driver works by itself. And it prints beautiful full color pictures that look like photographs (because they were)...." Read more

    "...I can print anything from my phone. So easy! And very reliable. Our last printer constantly lost the wi-fi signal. This one never does...." Read more

    "...It was incredibly easy to set up, has great print quality, I've saved a ton on ink (I used to have a inkjet printer), and I've never had any issues..." Read more

    "...the quality is good , ease of use good." Read more

    141 customers mention108 positive33 negative

    Customers like the performance of the printer. They say the touch screen is superb and works very well, with zero problems. They also mention that it works well with wireless internet connection, and prints easily from iPhones and iPads. That said, they say it's fine for their purposes and that everything runs smoothly.

    "...EDIT: A year later still works perfectly. Zero problems. I have been printing almost every day and still have not had to replace the starter toner...." Read more

    "...Print quality is great, which is to say very good and fine for our purposes - articles, work stuff and a few color photos...." Read more

    "...printer and I'm using it for home and personal usage, so it should perform very well. This is my first color laser printer and thus far I'm happy." Read more

    "...ONE of the toner cartridges didn't work... it was brand new out of the package and the printer showed empty...." Read more

    128 customers mention93 positive35 negative

    Customers like the color of the printer. They say that the color vibrance and quality is better than their old Epson, and it prints nicely in color. Some say that color copies are quite sharp and that the image quality is pretty high. Overall, customers are satisfied with the color quality of the product.

    "...And it prints beautiful full color pictures that look like photographs (because they were)...." Read more

    "...So far this printer has been VERY impressive. We've gone through the starter toner... got approx. 2k prints from those alone!!!..." Read more

    "...look at the last few pages it printed.Are they faded? as if printed by a printer which is low on toner?..." Read more

    "...All-in-all a very thoughtfully designed machine. It's actually a pleasure to use! Highly recommend for the home office." Read more

    127 customers mention96 positive31 negative

    Customers like the value of the printer. They mention that it has excellent quality and the price for this quality makes it perfect. They also say that it saves significant money on consumables over the life of the machine and that the quality and speed are amazing for the price.

    "...(and not too expensive) on these printers...." Read more

    "PROS: Good print quality; can use either Wired or WiFi; replacement toner cost; color touch screen; competent tech support; can use iOS AirPrint..." Read more

    "...I think this printer is a very good, even excellent, value. My comments are below in the original review about print quality...." Read more

    "...worth that much, but *high-quality, highly-rated working* toner is not worth that much! it seems to be pretty easy for them to do!..." Read more

    52 customers mention30 positive22 negative

    Customers have mixed opinions about the connectivity of the printer. Some mention that it has great networking via either ethernet or WiFi, and that it prints wirelessly from all their devices from all over the house. However, others say that it would still lose its connection and would not connect through WiFi.

    "...things that made me choose this particular printer is that you can print via wi-fi/the cloud. I can print anything from my phone. So easy!..." Read more

    "...It doesn't support Gigabit speeds over a wireless network as it isn't 802.11ac ready and it can't connect to the 5 GHz band if your network..." Read more

    "PROS: Good print quality; can use either Wired or WiFi; replacement toner cost; color touch screen; competent tech support; can use iOS AirPrint..." Read more

    "...There are no disconnects and the printer remains accessible for as long as we have it powered on...." Read more

    38 customers mention17 positive21 negative

    Customers are mixed about the durability of the printer. Some mention that the toner is lasting a good bit of time, while others say that it has not lasted very long, the plastic does not feel like it will last, and the printer has not gone strong.

    "...The problem is the printer goes into a sleep mode, and never wakes up...." Read more

    "...Printer is still going strong! My wife is a teacher and prints tons of stuff... I have three teens cranking out reports, you name it...." Read more

    "...Toner and Ink does not last forever. Plus some of the more expensive replacements did not actually provide as much toner...." Read more

    "Great printer. This is my second one. They last and are wonderful for artists, like myself." Read more

    52 customers mention4 positive48 negative

    Customers are not satisfied with the speed of the printer. They mention that it is slow, takes a while to get going, and has limited memory, so larger files take a very long time to print. It takes about 20 seconds to wake up and process the image, and the printing is as advertised. However, some customers also mention that the pause SIGNIFICANTLY impacts the print speed.

    "...On the iPhones, if the photo is large it takes a little longer to print which I assume is because it's going over WiFi to get to the printer...." Read more

    "...-the software interface to the direct print usb stick is MEGA slow, and always returns you to the top of the whole tree after clicking *forward* and..." Read more

    "...The pause SIGNIFICANTLY impacts the print speed to the point that when printing the same 30-page document on this Brother "33ppm" color laser..." Read more

    "...SLEEP MODE:It takes a moment to "wake up" from sleep mode, as do all printers, but, considering I bought this one to improve on our paper..." Read more

    Update: Wireless Works! (Old: Wi-Fi/Wireless Connectivity Would Not Work)
    4 Stars
    Update: Wireless Works! (Old: Wi-Fi/Wireless Connectivity Would Not Work)
    Update (Most Recent 2019-May-09):-------------------------With the most recent updates in firmware (the only thing that's changed for me) this printer is now working quite well through my wi -fi network. To quickly recall, my printer is set to a fixed IP address through the printer control panel -- and my router associates that same fixed IP address with the printer based on the printer's MAC address. There are no disconnects and the printer remains accessible for as long as we have it powered on. I appreciate greatly that Brother has addressed this issue.With wireless connectivity fixed (at least for me) I think this printer is a very good, even excellent, value. My comments are below in the original review about print quality. The printer interface LCD and software really brings color laser printers up to modern current expectations. Perfect or even just good color matching will require tinkering, but that's going to be an issue at this price point. Of course brand new this printer comes with filled, full sized, toner cartridges - a nice plus. I now fully recommend this machine!Current Review 4.5 stars --- Original Review 2.5 starsOriginal Review:------------------The wi-fi connectivity would not work properly. Through the LCD panel everything seemed to be a go, and I could verify it was connected to my network. Windows recognized the printer. And yet, nothing would print over wi-fi, which makes this printer useless to me, to be frank. The software installed with the printer is essentially dialog boxes that indicate if the printer is not working, then we can't help you: error code -1. Great.Update:---------So after contacting customer support, their fix was to (in Windows) create a new TCP/IP printer port using the IP address assigned to the printer by the router. I'm not sure how long this will work since the IP addresses are assigned through DHCP. So what happens when the printer's IP address changes when the lease expires or the router is power cycled?I downloaded the Brother android app on my tablet (my tablet is wi-fi only and was connected to my network). That app couldn't detect the printer and needed me to manually input the printer's IP address, so I see a common issue with this printer being glitchy among two different platforms. After the android app connected to the printer, the app worked and I was able to send pictures and documents to the printer. However, on subsequent tries the app did not work. The printer usually acknowledged a print job was incoming, but it would just bomb out.So tonight I haven't really been able to evaluate print quality, etc. because the wi-fi connectivity has been obtained (unsatisfactorily) through a stop-gap measure or kludge, and was really an annoying time sink. Upgrade from one star to two.Update (a few days later):---------------------------------Okay so I tried a number of things, like assigning a static IP address to the printer's MAC address in my router -- essentially when my network sees the printer always assuring the printer's IP address is fixed, so that applications know where to find it on the network. The Brother LCD panel/menu has settings to do this on the printer's end as well. This doesn't make any difference. The problem is the printer goes into a sleep mode, and never wakes up. So if the software driver in concert with my OS can't communicate with the printer, I have to power down the printer and turn it back on. There is no way around this. So when it comes to printing, the Brother is not there waiting for me, it needs a wake up call. Maybe this isn't a wireless issue, maybe the printer goes to sleep and never wakes up with cable connectivity too. It's annoying as all get-out.So in Windows I did a clean install of the latest drivers. Now personally I set the static IP address in the printer and in my router, but I think the normal wireless (WLAN) install of this printer is fine, you just need to power-cycle the printer if your computer can't communicate with it. The Brother android apps as a general rule DID NOT work for me, either through my wireless network or through wi-fi direct. The printer would usually acknowledge a print job was starting, but would bomb out at some point. Occasionally the LCD display would give the cryptic message "Data remaining in memory" and "Push X to stop". Is that a good thing, bad thing? I don't know.The printer's print quality is okay for text, and colored text -- certainly acceptable. Photos are meh. It is nice to see pictures print really, really fast, but I wasn't planning on printing a bunch of photos on plain paper or card stock. I can say if you want a really decent picture printed with this printer you need to use color profiles and a program like/similar to Photoshop to manage output. Also, if a picture is black and white, set the printing options to monochrome in the printing properties. The colors in general are off unless corrected in some way. Since this printer uses toner, there are some streaks where rollers push paper through the printer, and the toner lays on top of the paper: it doesn't soak in like ink.Brother says this printer can handle at most 43 pound bond paper, which is about 94 grams per meter square weight. This is VERY thin card stock. Using paper that's too thick might result in toner not sticking and causing problems over time (e.g. a laser printer could run hot and the rubber rollers could soften). This printer does have a nice front and rear tray for printing on special paper and keeping it relatively flat. As an artist, I've printed line art on some special paper with the intent of using alcohol markers (e.g. Copics, Prismacolor) over the toner and that works great with no smears, as well as printing blue lines over which I would ink. Thick watercolor paper is an absolute no-go since it's way too thick, especially Arches paper, or anything of that nature.So I would give this printer maybe two and a half or three stars. The wi-fi/wireless connectivity is very very very very disappointing, and really an ABOMINATION in this day and age where such connectivity is so ubiquitous. I would have thought the Brother engineers would have done a much better job of troubleshooting/fixing wireless issues than releasing the printer as it is to the general public. Maybe they'll fix the go to sleep/dying issue in a firmware update. I don't know.
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    Top reviews from the United States

    Reviewed in the United States on October 11, 2017
    Style: New Model: HLL8360CDWVerified Purchase
    39 people found this helpful
    Report
    Reviewed in the United States on August 12, 2019
    Style: New Model: HLL8360CDWVerified Purchase
    Customer image
    5.0 out of 5 stars AWESOME PRINTER!!! This is an approx. 1 year update since purchase.
    Reviewed in the United States on August 12, 2019
    The short version is that my wife & I are really liking this printer so far. As the headline reads, the color prints look great (including photo prints) and it prints fast (even from startup).

    So I chuckled reading some of the reviews (which I carefully did for several models). People talk about this printer being hefty (aprox 40lbs). This printer replaced an old HP 4550N Color LaserJet I had. THAT printer was hefty (113lbs!). So, the approx 40lbs was a JOY! :) I was very pleased with the HP but it was just getting old and was well beyond end of life. So I've been an HP fan for many years and felt I was really taking a risk trying out the Brother. My wife is a teacher and prints a lot of "stuff". So far we (especially my wife) have been just very impressed by this printer. I even printed my first double sided print (full duplex) today and it worked great. We've probably printed 30+ color pages and the toner and other perishables don't even show a dent in utilization (still 100% across the board). So thank you Brother for sending decent starter toner cartridges!

    I appreciated the one reviewer providing the password "initpass" for the built in web server on the printer. The information and configuration options on the printers web page are impressive.

    The pictures above are of the unboxing process. There are about nine pieces of tape that have to be removed and there are these orange clips that keep the toner cartridges in place during shipping. They are fairly easy to remove. You will need to pull down the main front door and pull out the cartridge drawer to get to them.

    Last, it has been great getting this printer. It immediately prompted me to download and install updates (twice). My WIN10 PCs immediately see the new printer and it worked flawlessly. We own iPhones and we can print very easily from them straight to the printer. On the iPhones, if the photo is large it takes a little longer to print which I assume is because it's going over WiFi to get to the printer. Speaking of which, I have this printer plugged into my network and am NOT using the built-in WiFi.

    APPROX. 1 YR UPDATE
    --------------------
    So we purchased this in August of '19... now July '20. So far this printer has been VERY impressive. We've gone through the starter toner... got approx. 2k prints from those alone!!! I purchased the high yield toner cartridges... that's pricey but not when you compare number of prints to traditional toner. We've been so pleased I recommended this to my mother (and she purchased it). I'll occasionally log into the printer and upgrade the firmware (if a new one is available) and check the stats. So far we have 2,650 color & 151 b&w prints. Excluding toner, all the perishables (drum unit, fuser unit, laser unit, etc are above 90% with most being just under 100%.

    OVER 2 YR UPDATE
    --------------------
    Printer is still going strong! My wife is a teacher and prints tons of stuff... I have three teens cranking out reports, you name it. I'm on my second FULL toner cartridge set (four). That is to say, I've gone through the starter, a regular full set and on another. So far I have 6,690 color pages & 548 B&W pages. As I mentioned... I have my second FULL / extended toner set in and they are almost 100% each. Sad to hear anyone has issues with this model... I can just tell you my experience. I DID however have one issue where I purchased a full (black, yellow, cyan, magenta) Brother toner replacement. ONE of the toner cartridges didn't work... it was brand new out of the package and the printer showed empty. I tend to purchase this stuff some months before they run out so I don't get caught empty. The bad thing about that is that it was past the seller's return date. I was disappointed with the seller for that. Unfortunately Brother wouldn't help me out either BUT... to Amazon's credit they gave me some credit for the single toner. I ended up purchasing a stand alone toner cartridge to replace the "defective" one and it worked great.
    Images in this review
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    115 people found this helpful
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    Top reviews from other countries

    Translate all reviews to English
    wolmir freitas
    4.0 out of 5 stars Ótima.
    Reviewed in Brazil on April 23, 2023
    Style: New Model: HLL8360CDWVerified Purchase
    One person found this helpful
    Report
    Karla Jaramillo
    5.0 out of 5 stars Excelente calidad de impresión
    Reviewed in Mexico on March 9, 2022
    Style: New Model: HLL8360CDWVerified Purchase
    MR7
    5.0 out of 5 stars re Used review.
    Reviewed in Canada on August 11, 2019
    Style: New Model: HLL8360CDWVerified Purchase
    One person found this helpful
    Report
    Ben Diaz
    5.0 out of 5 stars Fast, high-quality home & business printing.
    Reviewed in Canada on September 26, 2021
    Style: New Model: HLL8360CDWVerified Purchase
    farchord
    5.0 out of 5 stars Great quality!
    Reviewed in Canada on June 1, 2023
    Style: New Model: HLL8360CDWVerified Purchase