to start a lot of people have issues on printers and something they all have in common is that people connect them to their wifi (router) wirelessly. over time I learned ethernet or usb is the best method. a lot of people are printing documents some that are heavy and over 100 mbps doing that wirelessly, when a lot of people have outdated wifi routers its obviously going to be slow and unreliable.
I bought this for my business and it has 2 optional paper trays attached at the bottom and I love switching between different paper types easily. its over ethernet and usb so prints come out quick. the most demanding adobe illustrator files are just as fast. since its connected via ethernet the printer did the rest of the work and automatically set up AirPrint for my apple devices so I didn't need to do any work. this printer is great and I love putting envelopes check paper whatever I need through this thing.
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Brother Business Color Laser Printer, HL-L8360CDW, Wireless Networking, Automatic Duplex Printing, Mobile Printing, Cloud printing, Amazon Dash Replenishment Enabled (Renewed) $359.95 & FREE Shipping
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From the manufacturer
Business Color Laser Printer Comparison Chart
 HL-L8360CDW |  HL-L8360CDWT |  HL-L8260CDW |  MFC-L8900CDW |  MFC-L8610CDW | |
|
Customer Reviews
|
2,072
|
357
|
637
|
1,864
|
604
|
|
Price
| $449.98 | $549.99 | $399.99 | $649.99 | $549.99 |
|
Max Print Speed (bk/color) (1)
| 33ppm / 33ppm | 33ppm / 33ppm | 33ppm / 33ppm | 33ppm / 33ppm | 33ppm / 33ppm |
|
Input Paper Capacity (option)
| 800 / (1,300) pages | 800 / (1,300) pages | 300 / (1,050) pages | 300 / (1,300) pages | 300 / (1,050) pages |
|
Display
| 2.7" color touchscreen | 2.7" color touchscreen | 2-line | 5" color touchscreen | 3.7" color touchscreen |
|
Standard Interfaces
| WiFi, GB Ethernet, USB, NFC | WiFi, GB Ethernet, USB, NFC | WiFi, GB Ethernet, USB | WiFi, GB Ethernet, USB, NFC | WiFi, GB Ethernet, USB |
|
Functions
| Print / Copy / Scan / Fax | Print / Copy / Scan / Fax | |||
|
Duplex Capabilities
| Print / Copy / Scan / Fax | ||||
|
Cloud Services (4)
| — | Print / Scan | Print / Scan | ||
|
In-Box Toner Yield b/c (3)
| 3,000 / 1,800 pages | 3,000 / 1,800 pages | 3,000 / 1,800 pages | 3,000 / 1,800 pages | 3,000 / 1,800 pages |
|
Replacement Toner Yield b/c(3)
| Up to 6,500 pages | Up to 6,500 pages | Up to 4,500 / 4,000 pages | Up to 6,500 pages | Up to 4,500 / 4,000 pages |
|
Rec Monthly Print Volume Pages
| Up to 4,000 | Up to 4,000 | Up to 3,000 | Up to 4,000 | Up to 3,000 |
Supplies Comparison Chart
 TN436BK |  TN433BK |  TN433C |  TN433M |  TN433Y | |
|
Customer Reviews
|
907
|
733
|
733
|
733
|
733
|
|
Price
| $88.98 | $84.14 | $128.92 | $124.99 | $130.70 |
|
Description
| Super High Yield | High Yield | High Yield | High Yield | High Yield |
|
Approx. Page Yield (3)
| Up to 6,500 pages | Up to 4,000 pages | Up to 4,000 pages | Up to 4,000 pages | Up to 4,000 pages |
|
Cartridge Color
| Black | Black | Cyan | Magenta | Yellow |
|
What's in the Box
| 1 Black Toner Cartridge | 1 Black Toner Cartridge | 1 Cyan Toner Cartridge | 1 Magenta Toner Cartridge | 1 Yellow Toner Cartridge |
|
Dash Replenishment Enabled
| ✔ | ✔ | ✔ | ✔ | ✔ |
Compare with similar items
This Item  Brother Business Color Laser Printer, HL-L8360CDW, Wireless Networking, Automatic Duplex Printing, Mobile Printing, Cloud Printing, Amazon Dash Replenishment Ready,White |  |  |  |  |  | |
| Price | $449.98 | $449.99 | -20% $359.95 New Price: $449.98 | $582.00 | $249.99 | $409.00 |
| Delivery | Get it as soon as Thursday, May 16 | Get it May 15 - 17 | — | — | Get it as soon as Thursday, May 16 | Get it May 16 - 22 |
| Customer Ratings | ||||||
| Print Quality | ||||||
| Sleep mode | ||||||
| Sold By | Amazon.com | Metro-(Wholesale) | Discount office deals | PCM (WE RECORD SN) | Amazon.com | Cardinal Pro Electronics |
| printer output | Color | Color | Color | Color | Color | Color |
| printer technology | Laser | Laser | Laser | Laser | Laser | Laser |
| print media type | paper plain, envelopes, labels, card stock | — | — | envelopes, labels, glossy photo paper | paper plain, labels, envelopes, glossy photo paper, card stock | paper plain |
| max input sheets | 300 | — | — | 250 | 250 | — |
| connectivity tech | USB, Ethernet, Wi-Fi | Wi-Fi | USB, Ethernet, Wi-Fi | Ethernet | USB, Wi-Fi | Wi-Fi, USB, NFC, Ethernet |
| compatible devices | PC, Laptops, Smartphones | Smartphones, PC | Smartphones | Smartphones, PC | PC, Laptops, Smartphones, Tablets | Laptops |
| operating system | Windows, Mac, Linux | — | Windows, Mac, Linux | — | Windows, Mac, Linux, iOS, Android | — |
| duplex | Print | Automatic | Automatic | Automatic | Automatic | Automatic |
| hardware interface | usb, ethernet | — | ethernet | usb | usb2.0 | usb |
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Brother vs Epson printer! #thisorthat
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Sustainability features
This product has sustainability features recognized by trusted certifications.
Energy efficiency
Conserves energy compared to similar products.
As certified by
EPEAT EPEAT addresses the sustainability impacts of electronic products. An EPEAT registered product must meet required criteria and can meet optional criteria. The criteria depend on the type of product and can include energy efficiency, reduction of fluorinated greenhouse gases (F-Gases), and end of life management. Products meeting 50% - 75% optional criteria are “Silver” and those meeting more than 75% are “Gold”.
Certification Level
SILVER Part of
Reviews with images
Update: Wireless Works! (Old: Wi-Fi/Wireless Connectivity Would Not Work)
Update (Most Recent 2019-May-09):-------------------------With the most recent updates in firmware (the only thing that's changed for me) this printer is now working quite well through my wi -fi network. To quickly recall, my printer is set to a fixed IP address through the printer control panel -- and my router associates that same fixed IP address with the printer based on the printer's MAC address. There are no disconnects and the printer remains accessible for as long as we have it powered on. I appreciate greatly that Brother has addressed this issue.With wireless connectivity fixed (at least for me) I think this printer is a very good, even excellent, value. My comments are below in the original review about print quality. The printer interface LCD and software really brings color laser printers up to modern current expectations. Perfect or even just good color matching will require tinkering, but that's going to be an issue at this price point. Of course brand new this printer comes with filled, full sized, toner cartridges - a nice plus. I now fully recommend this machine!Current Review 4.5 stars --- Original Review 2.5 starsOriginal Review:------------------The wi-fi connectivity would not work properly. Through the LCD panel everything seemed to be a go, and I could verify it was connected to my network. Windows recognized the printer. And yet, nothing would print over wi-fi, which makes this printer useless to me, to be frank. The software installed with the printer is essentially dialog boxes that indicate if the printer is not working, then we can't help you: error code -1. Great.Update:---------So after contacting customer support, their fix was to (in Windows) create a new TCP/IP printer port using the IP address assigned to the printer by the router. I'm not sure how long this will work since the IP addresses are assigned through DHCP. So what happens when the printer's IP address changes when the lease expires or the router is power cycled?I downloaded the Brother android app on my tablet (my tablet is wi-fi only and was connected to my network). That app couldn't detect the printer and needed me to manually input the printer's IP address, so I see a common issue with this printer being glitchy among two different platforms. After the android app connected to the printer, the app worked and I was able to send pictures and documents to the printer. However, on subsequent tries the app did not work. The printer usually acknowledged a print job was incoming, but it would just bomb out.So tonight I haven't really been able to evaluate print quality, etc. because the wi-fi connectivity has been obtained (unsatisfactorily) through a stop-gap measure or kludge, and was really an annoying time sink. Upgrade from one star to two.Update (a few days later):---------------------------------Okay so I tried a number of things, like assigning a static IP address to the printer's MAC address in my router -- essentially when my network sees the printer always assuring the printer's IP address is fixed, so that applications know where to find it on the network. The Brother LCD panel/menu has settings to do this on the printer's end as well. This doesn't make any difference. The problem is the printer goes into a sleep mode, and never wakes up. So if the software driver in concert with my OS can't communicate with the printer, I have to power down the printer and turn it back on. There is no way around this. So when it comes to printing, the Brother is not there waiting for me, it needs a wake up call. Maybe this isn't a wireless issue, maybe the printer goes to sleep and never wakes up with cable connectivity too. It's annoying as all get-out.So in Windows I did a clean install of the latest drivers. Now personally I set the static IP address in the printer and in my router, but I think the normal wireless (WLAN) install of this printer is fine, you just need to power-cycle the printer if your computer can't communicate with it. The Brother android apps as a general rule DID NOT work for me, either through my wireless network or through wi-fi direct. The printer would usually acknowledge a print job was starting, but would bomb out at some point. Occasionally the LCD display would give the cryptic message "Data remaining in memory" and "Push X to stop". Is that a good thing, bad thing? I don't know.The printer's print quality is okay for text, and colored text -- certainly acceptable. Photos are meh. It is nice to see pictures print really, really fast, but I wasn't planning on printing a bunch of photos on plain paper or card stock. I can say if you want a really decent picture printed with this printer you need to use color profiles and a program like/similar to Photoshop to manage output. Also, if a picture is black and white, set the printing options to monochrome in the printing properties. The colors in general are off unless corrected in some way. Since this printer uses toner, there are some streaks where rollers push paper through the printer, and the toner lays on top of the paper: it doesn't soak in like ink.Brother says this printer can handle at most 43 pound bond paper, which is about 94 grams per meter square weight. This is VERY thin card stock. Using paper that's too thick might result in toner not sticking and causing problems over time (e.g. a laser printer could run hot and the rubber rollers could soften). This printer does have a nice front and rear tray for printing on special paper and keeping it relatively flat. As an artist, I've printed line art on some special paper with the intent of using alcohol markers (e.g. Copics, Prismacolor) over the toner and that works great with no smears, as well as printing blue lines over which I would ink. Thick watercolor paper is an absolute no-go since it's way too thick, especially Arches paper, or anything of that nature.So I would give this printer maybe two and a half or three stars. The wi-fi/wireless connectivity is very very very very disappointing, and really an ABOMINATION in this day and age where such connectivity is so ubiquitous. I would have thought the Brother engineers would have done a much better job of troubleshooting/fixing wireless issues than releasing the printer as it is to the general public. Maybe they'll fix the go to sleep/dying issue in a firmware update. I don't know.
Top reviews from the United States
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Reviewed in the United States on August 12, 2019
So I chuckled reading some of the reviews (which I carefully did for several models). People talk about this printer being hefty (aprox 40lbs). This printer replaced an old HP 4550N Color LaserJet I had. THAT printer was hefty (113lbs!). So, the approx 40lbs was a JOY! :) I was very pleased with the HP but it was just getting old and was well beyond end of life. So I've been an HP fan for many years and felt I was really taking a risk trying out the Brother. My wife is a teacher and prints a lot of "stuff". So far we (especially my wife) have been just very impressed by this printer. I even printed my first double sided print (full duplex) today and it worked great. We've probably printed 30+ color pages and the toner and other perishables don't even show a dent in utilization (still 100% across the board). So thank you Brother for sending decent starter toner cartridges!
I appreciated the one reviewer providing the password "initpass" for the built in web server on the printer. The information and configuration options on the printers web page are impressive.
The pictures above are of the unboxing process. There are about nine pieces of tape that have to be removed and there are these orange clips that keep the toner cartridges in place during shipping. They are fairly easy to remove. You will need to pull down the main front door and pull out the cartridge drawer to get to them.
Last, it has been great getting this printer. It immediately prompted me to download and install updates (twice). My WIN10 PCs immediately see the new printer and it worked flawlessly. We own iPhones and we can print very easily from them straight to the printer. On the iPhones, if the photo is large it takes a little longer to print which I assume is because it's going over WiFi to get to the printer. Speaking of which, I have this printer plugged into my network and am NOT using the built-in WiFi.
APPROX. 1 YR UPDATE
--------------------
So we purchased this in August of '19... now July '20. So far this printer has been VERY impressive. We've gone through the starter toner... got approx. 2k prints from those alone!!! I purchased the high yield toner cartridges... that's pricey but not when you compare number of prints to traditional toner. We've been so pleased I recommended this to my mother (and she purchased it). I'll occasionally log into the printer and upgrade the firmware (if a new one is available) and check the stats. So far we have 2,650 color & 151 b&w prints. Excluding toner, all the perishables (drum unit, fuser unit, laser unit, etc are above 90% with most being just under 100%.
OVER 2 YR UPDATE
--------------------
Printer is still going strong! My wife is a teacher and prints tons of stuff... I have three teens cranking out reports, you name it. I'm on my second FULL toner cartridge set (four). That is to say, I've gone through the starter, a regular full set and on another. So far I have 6,690 color pages & 548 B&W pages. As I mentioned... I have my second FULL / extended toner set in and they are almost 100% each. Sad to hear anyone has issues with this model... I can just tell you my experience. I DID however have one issue where I purchased a full (black, yellow, cyan, magenta) Brother toner replacement. ONE of the toner cartridges didn't work... it was brand new out of the package and the printer showed empty. I tend to purchase this stuff some months before they run out so I don't get caught empty. The bad thing about that is that it was past the seller's return date. I was disappointed with the seller for that. Unfortunately Brother wouldn't help me out either BUT... to Amazon's credit they gave me some credit for the single toner. I ended up purchasing a stand alone toner cartridge to replace the "defective" one and it worked great.
Style: New Model: HLL8360CDWVerified Purchase
AWESOME PRINTER!!! This is an approx. 1 year update since purchase.
Reviewed in the United States on August 12, 2019
The short version is that my wife & I are really liking this printer so far. As the headline reads, the color prints look great (including photo prints) and it prints fast (even from startup).Reviewed in the United States on August 12, 2019
So I chuckled reading some of the reviews (which I carefully did for several models). People talk about this printer being hefty (aprox 40lbs). This printer replaced an old HP 4550N Color LaserJet I had. THAT printer was hefty (113lbs!). So, the approx 40lbs was a JOY! :) I was very pleased with the HP but it was just getting old and was well beyond end of life. So I've been an HP fan for many years and felt I was really taking a risk trying out the Brother. My wife is a teacher and prints a lot of "stuff". So far we (especially my wife) have been just very impressed by this printer. I even printed my first double sided print (full duplex) today and it worked great. We've probably printed 30+ color pages and the toner and other perishables don't even show a dent in utilization (still 100% across the board). So thank you Brother for sending decent starter toner cartridges!
I appreciated the one reviewer providing the password "initpass" for the built in web server on the printer. The information and configuration options on the printers web page are impressive.
The pictures above are of the unboxing process. There are about nine pieces of tape that have to be removed and there are these orange clips that keep the toner cartridges in place during shipping. They are fairly easy to remove. You will need to pull down the main front door and pull out the cartridge drawer to get to them.
Last, it has been great getting this printer. It immediately prompted me to download and install updates (twice). My WIN10 PCs immediately see the new printer and it worked flawlessly. We own iPhones and we can print very easily from them straight to the printer. On the iPhones, if the photo is large it takes a little longer to print which I assume is because it's going over WiFi to get to the printer. Speaking of which, I have this printer plugged into my network and am NOT using the built-in WiFi.
APPROX. 1 YR UPDATE
--------------------
So we purchased this in August of '19... now July '20. So far this printer has been VERY impressive. We've gone through the starter toner... got approx. 2k prints from those alone!!! I purchased the high yield toner cartridges... that's pricey but not when you compare number of prints to traditional toner. We've been so pleased I recommended this to my mother (and she purchased it). I'll occasionally log into the printer and upgrade the firmware (if a new one is available) and check the stats. So far we have 2,650 color & 151 b&w prints. Excluding toner, all the perishables (drum unit, fuser unit, laser unit, etc are above 90% with most being just under 100%.
OVER 2 YR UPDATE
--------------------
Printer is still going strong! My wife is a teacher and prints tons of stuff... I have three teens cranking out reports, you name it. I'm on my second FULL toner cartridge set (four). That is to say, I've gone through the starter, a regular full set and on another. So far I have 6,690 color pages & 548 B&W pages. As I mentioned... I have my second FULL / extended toner set in and they are almost 100% each. Sad to hear anyone has issues with this model... I can just tell you my experience. I DID however have one issue where I purchased a full (black, yellow, cyan, magenta) Brother toner replacement. ONE of the toner cartridges didn't work... it was brand new out of the package and the printer showed empty. I tend to purchase this stuff some months before they run out so I don't get caught empty. The bad thing about that is that it was past the seller's return date. I was disappointed with the seller for that. Unfortunately Brother wouldn't help me out either BUT... to Amazon's credit they gave me some credit for the single toner. I ended up purchasing a stand alone toner cartridge to replace the "defective" one and it worked great.
Images in this review
Reviewed in the United States on September 21, 2018
-------------------------
With the most recent updates in firmware (the only thing that's changed for me) this printer is now working quite well through my wi -fi network. To quickly recall, my printer is set to a fixed IP address through the printer control panel -- and my router associates that same fixed IP address with the printer based on the printer's MAC address. There are no disconnects and the printer remains accessible for as long as we have it powered on. I appreciate greatly that Brother has addressed this issue.
With wireless connectivity fixed (at least for me) I think this printer is a very good, even excellent, value. My comments are below in the original review about print quality. The printer interface LCD and software really brings color laser printers up to modern current expectations. Perfect or even just good color matching will require tinkering, but that's going to be an issue at this price point. Of course brand new this printer comes with filled, full sized, toner cartridges - a nice plus. I now fully recommend this machine!
Current Review 4.5 stars --- Original Review 2.5 stars
Original Review:
------------------
The wi-fi connectivity would not work properly. Through the LCD panel everything seemed to be a go, and I could verify it was connected to my network. Windows recognized the printer. And yet, nothing would print over wi-fi, which makes this printer useless to me, to be frank. The software installed with the printer is essentially dialog boxes that indicate if the printer is not working, then we can't help you: error code -1. Great.
Update:
---------
So after contacting customer support, their fix was to (in Windows) create a new TCP/IP printer port using the IP address assigned to the printer by the router. I'm not sure how long this will work since the IP addresses are assigned through DHCP. So what happens when the printer's IP address changes when the lease expires or the router is power cycled?
I downloaded the Brother android app on my tablet (my tablet is wi-fi only and was connected to my network). That app couldn't detect the printer and needed me to manually input the printer's IP address, so I see a common issue with this printer being glitchy among two different platforms. After the android app connected to the printer, the app worked and I was able to send pictures and documents to the printer. However, on subsequent tries the app did not work. The printer usually acknowledged a print job was incoming, but it would just bomb out.
So tonight I haven't really been able to evaluate print quality, etc. because the wi-fi connectivity has been obtained (unsatisfactorily) through a stop-gap measure or kludge, and was really an annoying time sink. Upgrade from one star to two.
Update (a few days later):
---------------------------------
Okay so I tried a number of things, like assigning a static IP address to the printer's MAC address in my router -- essentially when my network sees the printer always assuring the printer's IP address is fixed, so that applications know where to find it on the network. The Brother LCD panel/menu has settings to do this on the printer's end as well. This doesn't make any difference. The problem is the printer goes into a sleep mode, and never wakes up. So if the software driver in concert with my OS can't communicate with the printer, I have to power down the printer and turn it back on. There is no way around this. So when it comes to printing, the Brother is not there waiting for me, it needs a wake up call. Maybe this isn't a wireless issue, maybe the printer goes to sleep and never wakes up with cable connectivity too. It's annoying as all get-out.
So in Windows I did a clean install of the latest drivers. Now personally I set the static IP address in the printer and in my router, but I think the normal wireless (WLAN) install of this printer is fine, you just need to power-cycle the printer if your computer can't communicate with it. The Brother android apps as a general rule DID NOT work for me, either through my wireless network or through wi-fi direct. The printer would usually acknowledge a print job was starting, but would bomb out at some point. Occasionally the LCD display would give the cryptic message "Data remaining in memory" and "Push X to stop". Is that a good thing, bad thing? I don't know.
The printer's print quality is okay for text, and colored text -- certainly acceptable. Photos are meh. It is nice to see pictures print really, really fast, but I wasn't planning on printing a bunch of photos on plain paper or card stock. I can say if you want a really decent picture printed with this printer you need to use color profiles and a program like/similar to Photoshop to manage output. Also, if a picture is black and white, set the printing options to monochrome in the printing properties. The colors in general are off unless corrected in some way. Since this printer uses toner, there are some streaks where rollers push paper through the printer, and the toner lays on top of the paper: it doesn't soak in like ink.
Brother says this printer can handle at most 43 pound bond paper, which is about 94 grams per meter square weight. This is VERY thin card stock. Using paper that's too thick might result in toner not sticking and causing problems over time (e.g. a laser printer could run hot and the rubber rollers could soften). This printer does have a nice front and rear tray for printing on special paper and keeping it relatively flat. As an artist, I've printed line art on some special paper with the intent of using alcohol markers (e.g. Copics, Prismacolor) over the toner and that works great with no smears, as well as printing blue lines over which I would ink. Thick watercolor paper is an absolute no-go since it's way too thick, especially Arches paper, or anything of that nature.
So I would give this printer maybe two and a half or three stars. The wi-fi/wireless connectivity is very very very very disappointing, and really an ABOMINATION in this day and age where such connectivity is so ubiquitous. I would have thought the Brother engineers would have done a much better job of troubleshooting/fixing wireless issues than releasing the printer as it is to the general public. Maybe they'll fix the go to sleep/dying issue in a firmware update. I don't know.
Style: New Model: HLL8360CDWVerified Purchase
Update: Wireless Works! (Old: Wi-Fi/Wireless Connectivity Would Not Work)
Reviewed in the United States on September 21, 2018
Update (Most Recent 2019-May-09):Reviewed in the United States on September 21, 2018
-------------------------
With the most recent updates in firmware (the only thing that's changed for me) this printer is now working quite well through my wi -fi network. To quickly recall, my printer is set to a fixed IP address through the printer control panel -- and my router associates that same fixed IP address with the printer based on the printer's MAC address. There are no disconnects and the printer remains accessible for as long as we have it powered on. I appreciate greatly that Brother has addressed this issue.
With wireless connectivity fixed (at least for me) I think this printer is a very good, even excellent, value. My comments are below in the original review about print quality. The printer interface LCD and software really brings color laser printers up to modern current expectations. Perfect or even just good color matching will require tinkering, but that's going to be an issue at this price point. Of course brand new this printer comes with filled, full sized, toner cartridges - a nice plus. I now fully recommend this machine!
Current Review 4.5 stars --- Original Review 2.5 stars
Original Review:
------------------
The wi-fi connectivity would not work properly. Through the LCD panel everything seemed to be a go, and I could verify it was connected to my network. Windows recognized the printer. And yet, nothing would print over wi-fi, which makes this printer useless to me, to be frank. The software installed with the printer is essentially dialog boxes that indicate if the printer is not working, then we can't help you: error code -1. Great.
Update:
---------
So after contacting customer support, their fix was to (in Windows) create a new TCP/IP printer port using the IP address assigned to the printer by the router. I'm not sure how long this will work since the IP addresses are assigned through DHCP. So what happens when the printer's IP address changes when the lease expires or the router is power cycled?
I downloaded the Brother android app on my tablet (my tablet is wi-fi only and was connected to my network). That app couldn't detect the printer and needed me to manually input the printer's IP address, so I see a common issue with this printer being glitchy among two different platforms. After the android app connected to the printer, the app worked and I was able to send pictures and documents to the printer. However, on subsequent tries the app did not work. The printer usually acknowledged a print job was incoming, but it would just bomb out.
So tonight I haven't really been able to evaluate print quality, etc. because the wi-fi connectivity has been obtained (unsatisfactorily) through a stop-gap measure or kludge, and was really an annoying time sink. Upgrade from one star to two.
Update (a few days later):
---------------------------------
Okay so I tried a number of things, like assigning a static IP address to the printer's MAC address in my router -- essentially when my network sees the printer always assuring the printer's IP address is fixed, so that applications know where to find it on the network. The Brother LCD panel/menu has settings to do this on the printer's end as well. This doesn't make any difference. The problem is the printer goes into a sleep mode, and never wakes up. So if the software driver in concert with my OS can't communicate with the printer, I have to power down the printer and turn it back on. There is no way around this. So when it comes to printing, the Brother is not there waiting for me, it needs a wake up call. Maybe this isn't a wireless issue, maybe the printer goes to sleep and never wakes up with cable connectivity too. It's annoying as all get-out.
So in Windows I did a clean install of the latest drivers. Now personally I set the static IP address in the printer and in my router, but I think the normal wireless (WLAN) install of this printer is fine, you just need to power-cycle the printer if your computer can't communicate with it. The Brother android apps as a general rule DID NOT work for me, either through my wireless network or through wi-fi direct. The printer would usually acknowledge a print job was starting, but would bomb out at some point. Occasionally the LCD display would give the cryptic message "Data remaining in memory" and "Push X to stop". Is that a good thing, bad thing? I don't know.
The printer's print quality is okay for text, and colored text -- certainly acceptable. Photos are meh. It is nice to see pictures print really, really fast, but I wasn't planning on printing a bunch of photos on plain paper or card stock. I can say if you want a really decent picture printed with this printer you need to use color profiles and a program like/similar to Photoshop to manage output. Also, if a picture is black and white, set the printing options to monochrome in the printing properties. The colors in general are off unless corrected in some way. Since this printer uses toner, there are some streaks where rollers push paper through the printer, and the toner lays on top of the paper: it doesn't soak in like ink.
Brother says this printer can handle at most 43 pound bond paper, which is about 94 grams per meter square weight. This is VERY thin card stock. Using paper that's too thick might result in toner not sticking and causing problems over time (e.g. a laser printer could run hot and the rubber rollers could soften). This printer does have a nice front and rear tray for printing on special paper and keeping it relatively flat. As an artist, I've printed line art on some special paper with the intent of using alcohol markers (e.g. Copics, Prismacolor) over the toner and that works great with no smears, as well as printing blue lines over which I would ink. Thick watercolor paper is an absolute no-go since it's way too thick, especially Arches paper, or anything of that nature.
So I would give this printer maybe two and a half or three stars. The wi-fi/wireless connectivity is very very very very disappointing, and really an ABOMINATION in this day and age where such connectivity is so ubiquitous. I would have thought the Brother engineers would have done a much better job of troubleshooting/fixing wireless issues than releasing the printer as it is to the general public. Maybe they'll fix the go to sleep/dying issue in a firmware update. I don't know.
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