Wireless Type | 802.11n, 802.11b, 802.11g |
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TP-Link N600 Gigabit Ethernet Ceiling Mount Wireless Access Point (EAP220)
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Brand | TP-Link |
Model Name | EAP220 |
Special Feature | Access Point Mode, WPS |
Frequency Band Class | Dual-Band |
Wireless Communication Standard | 802.11n, 802.11b, 802.11g |
Frequency | 2.4 GHz |
Connectivity Technology | wireless |
Item Weight | 1.8 Pounds |
Security Protocol | WPA2-Enterprise, WPA-PSK |
Control Method | Touch |
About this item
- EAP Controller Software enables administrators to easily manage hundreds of EAPs
- Support Power over Ethernet(802.3af)for convenient and affordable installation
- Simple mounting design to easily mount to a wall or ceiling
- Captive portal provides one convenient method of authentication for Wi-Fi guests
- WPA/WPA2-enterprise, 802.1X with RADIUS secure authentication and rogue access point detection ensure the security of WLAN
- Gigabit Ethernet port enables bandwidth-intensive application or multimedia transferring
- Industry-leading 2-year warranty and unlimited 24/7 technical support
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Product information
Technical Details
Brand | TP-Link |
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Series | EAP220 |
Item model number | Gigabit Ethernet |
Item Weight | 1.8 pounds |
Product Dimensions | 7.1 x 7.1 x 1.9 inches |
Item Dimensions LxWxH | 7.1 x 7.1 x 1.9 inches |
Manufacturer | TP-LINK USA |
ASIN | B0145KNVXI |
Is Discontinued By Manufacturer | No |
Date First Available | September 23, 2015 |
Additional Information
Customer Reviews |
3.5 out of 5 stars |
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Warranty & Support
Feedback
Product Description
The EAP's “ceiling lamp” appearance and easy mounting design with chassis make it easy to be integrated seamlessly into any wall or ceiling surface to blend in with most interior decorations. EAP series APs support Power over Ethernet (PoE) to make deployment effortless and flexible.
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the quality, performance, and range of the networking router. For example, they mention it's a great product, works wonderfully in a congested environment, and has good range. That said, opinions are mixed on the ease of setup.
AI-generated from the text of customer reviews
Customers are satisfied with the range of the router. They mention that it has a good range, and the speed is very good. They also say that the network performance has increased exponentially over the older Netgear WAPs they replaced. Customers also mention that the 5GHz worked wonderfully, whereas the congested 2.4GHz worked but a bit slower.
"...Our network performance has increased exponentially over the older Netgear WAPs we replaced...." Read more
"...Lastly the speed is very good and the range is similar to the wireless on my router (which I turned off when I installed the EAP’s)...." Read more
"Great device, increased Wi-Fi range by a lot. Giving 4 star because it did take some time to mess around with to fully set it up." Read more
"...The 5Ghz worked wonderfully, whereas the congested 2.4GHz worked but a bit slower - perfect for my "always on" devices, such as Alexa and Hue." Read more
Customers are satisfied with the performance of the router. They mention that it works well and is wonderful in a congested environment with lots of non-WiFi noise.
"Works wonderfully in a congested environment with lots of non-WiFi noise (Xigbee, A/V Transmission)...." Read more
"Love it! used at home, very easy to configure and works perfect." Read more
"Works very well! Good Range" Read more
Customers are satisfied with the quality of the networking router. They mention that it is a great product and has great WAPs.
"I am giving this 5 stars because at the end of the day it is a great product...." Read more
"Great device, increased Wi-Fi range by a lot. Giving 4 star because it did take some time to mess around with to fully set it up." Read more
"Great WAPs and a great value but you better know your networking to get the most out of them...." Read more
Customers are mixed about the ease of setup. Some mention it's easy, while others say the instructions are vague as to configuration. They also mention that there's a lack of highly detailed business level documentation to help achieve a distributed network.
"...only cons I can think of with these WAPs is the lack of highly detailed business level documentation to help achieve a distributed network...." Read more
"Love it! used at home, very easy to configure and works perfect." Read more
"Instructions vague as to configuration...." Read more
"Working just as i expected them too. Easy setup." Read more
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First off, I would like to state that these WAPs lack quite a bit when it comes to enterprise level installation documentation. That being said, there is enough documentation that once you feel your way around the configuration of these devices you can set up quite an extensive, distributed network.
My installation was for a large campus on two floors with peak connected devices between 100 and 200 devices. We purchased 10 but are currently only using 8 since the radios are so strong. We have multiple VLANsand SSIDs in our WLAN. The only way we could do this was to create 4 different profiles, each profile had two SSIDs, one for our corporate (this was the same VLAN in each profile) and one SSID for our guest network. We are using a total of 5 VLANs (networks) with our WAPs. This keeps the network small to keep it from reaching total density per segment that slowed the network. We are not using the portal on the WAPs but we are using SSID isolation and using the default rule which blocks each network segment on the guest network. We are using Untangle router for DHCP and routing for our guest network, assigning and controlling all 4 public VLANs (as well as two other VLANs for public desktops and one for devices).
Our network performance has increased exponentially over the older Netgear WAPs we replaced. We do not experience the high latency as reported on another review, but to be fair, since we isolate the SSID and block the other network subnets we have little multicast traffic and no router advertisements to slow down the network.
The two greatest aspects to these WAPs in my opinion are flexibility to set these WAPs up exactly how you need to, including isolating only 1 of multiple SSIDs out of many on them as well as apply a restrictive set of access rules while leaving the other SSID unblocked. In most scenarios this is a must, clamp down security on guest networks while allowing interconnectivity for corporate devices on another SSID.
My second most favorite thing is the controller software,I will admit that you do have to do a lot of licking to get through all the configuration but to me this is a plus. Being a system engineer at work I actually appreciate this, makes it less likely to misconfigure something due to too many settings on each page. I appreciate the centrality of how to manage the WAPs especially over such a large campus. The controller software actually gives you quite a bit of useful information including connection strength of each connected client. Lets you check the signal density through the network to isolate any bad spots. Another useful feature is the ability to set a reboot schedule, this is helpful since all WAPs (even Aruba and Ubiquiti) tend to run into issues.
Over all, I am extremely pleased with these. I would recommend these over any WAPs except maybe some of the ultra-high end enterprise level WAPs that cost over 5 times as much. We have seen @ 40 devices connected to a single WAP with a connection still over 50 Mbps with high throughput. Less densely connected WAPs see on average well over 150 Mbps (most devices connecting over 200 Mbps). This is pretty important on the real world types of networks these WAPs will be installed in and to have the TP-Link EAP220 achieve this level of performance for the rice they are marketed at makes it almost a no brainer to go with these WAPs if you are cruising around Amazon looking at buying multiple WAPs for a large business class network.
The only cons I can think of with these WAPs is the lack of highly detailed business level documentation to help achieve a distributed network. The only other downside is the rather small community which usually means little if any knowledge base type of assistance.
Another issue is that with the current firmware, these can only be used as access points, not as repeaters.
Another cool feature is that if you name the 2.4 GHZ and the 5.0 GHZ the same name, the system will select the fastest connection for the device. That way you don’t have to select it from the beginning, you just choose WIFI (or guest WIFI).
Another nice benefit is multiple access points can be managed from a piece of software they provide called the EAP Controller…. This is not a piece of hardware and does not have to be running on the PC you installed it on to allow the access points to do their job. The EAP Controller allows you to see all access points, the users and their activity. If you make a global change the controller pushes the changes to all the active EAP’s.
Lastly the speed is very good and the range is similar to the wireless on my router (which I turned off when I installed the EAP’s).
Now for the bad part… I am a DIY kind of guy that enjoys figuring out how to deploy technology. The information provided with this system is so bad that no matter how much studying and research on the internet I did, there just isn’t enough information. After many hours of trying to figure a couple of things out, I called their Tech Support. This was a very frustrating experience because they have know idea how this system works. I would ask my question, they would try to understand the question I was asking and tell me they would call me back with the answer. To their credit, each time they did call me back. The problem was that they still could not explain it as they didn’t understand the product ( I felt sorry for the CSR as TP-Link has not trained them). After several call backs, I told the CSR that I feel like I am wasting my time and wanted to speak with someone that understood the product. The next guy I spoke with new a little, but very little. I gave up and went back to figuring the configuration out myself. The good news is I eventually did.
I did give the product 5 stars, but know that if you need help I couldn’t find any.
Problem with EAP Controller software earlier version V1. EAP Controller_V2.0.3_USA fixes everything. However I am giving 2 Starts less because lack of customer service.
There is no chance to leave "0" Starts. No instructions and no customer service. I left voice mail to customer service almost 4 days before. I just called before leave this feedback. Product might good if know how to use it otherwise waste of money and time.