I am pretty sure that in the 10 plus years that I have been on Amazon this I can count on one had how many reviews I have left. However, I decided to leave a review of this doorbell camera. All and all I think this is a great camera. It has a very detailed image and it is pretty easy to make out a face from a decent distance away. Installation was simple (I did have to swap out my doorbell transformer due to undervoltage). Setup was even easier. I have noticed through some review that there is a complaint about the HDR. I do not have any issues with it. Due to trees in my yard it is constantly fluctuating between shade and direct sun light, but it still maintains a clean image. The only 2 issues that I have had is with motion detection picking up things outside of my activity zone, and the not recording very long after a motion trigger or ring. The company is very responsive and typically gets back to me after an email within 24 hrs. They have been very helpful in working on these issues with me. Below are some pros and cons.
Pros-
-2K video, I have seen some complaints that it is not 4K. The 2k video is clear enough for the application. I do not feel that you need 4k to look at someone at your door.
- No monthly fees. It stores on the camera. The 4gb card holds more video even at 2k then you would ever need. I'm at 76% and I have had it installed for 2 months now. And with having a kid and lots of deliveries there are alot of videos.
- The app is easy to use, and the directions are very clear so install and configuration is simple.
- Great costumer service as mentioned above.
- The app would make it easy it integrate more Eufy cameras in the future.
Cons-
-I have had some issues with the camera seeing a face in a bush in my yard somehow, and also I have a light on a chain at my front door that swings sometimes. Even though I have the activity zone set up and they are excluded, it still triggers an event. I tweaked the zone a little bit and stopped the bush, but can't stop the light. Customer service is continuing to help me with this issue.
- An event video stops recording when you open up the notification on your phone. It also without opening the notification stops recording after a couple of seconds. Customer service explained to me that they are currently working to resolve this issue, and hope to have it fixed in the near future. I made the recommendation to have a user option to configure how long it records before and after a event.
- I am not 100% positive on this, but some of the docs that I have seen, it looks like the iPhone app has a couple more features for motion detection than Android.
- The last con is that since the video is stored on the device, if they steal the doorbell you lose the videos. I also wish that they had the warranty like Skybell where if it is stolen they will replace it for free.
Over all I think it is a great camera, and have already convinced a couple of friends to buy one as well. It is a new device for Eufy, and I think as they continue to iron out a couple of the small kinks it will be a solid camera.
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We found 2 bundles with this item:
eufy Security, Wi-Fi Doorbell Camera, 2K Resolution, No Monthly Fees, Local Storage, Human Detection, with Wireless Chime—Requires Existing Doorbell Wires and Installation Experience, 16-24 VAC, 30 VA
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eufy Security, Wi-Fi Doorbell Camera, 2K Resolution, No Monthly Fees+eufy Security Floodlight Camera E340 Wired, 360° Pan and Tilt$226.99 $319.98This bundle contains 2 items -
eufy Security, Wi-Fi Doorbell Camera, 2K Resolution, No Monthly Fees+eufy Security Indoor Cam S350, Dual Cameras, 4K UHD Resolution Security Camera with 8× Zoom and 360° PTZ$156.98 $229.98This bundle contains 2 items
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From the brand
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At eufy Security, privacy and protection are our top priorities. Both are integral to our daily operations, and to implementing measures that ensure your data is always safe.
From your newborn crying for mom, to your victory danceafter a game, your personal moments are yours. We are committed to productsand services that keep your data private and secure.
That's just the start of our commitment to protect you, your family, and your privacy.
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Installation - eufy Security Wi-Fi Video Doorbell
Carl Reviews
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Eufy Wired Video Doorbell - 2k and NO monthly FEES
SteveDOES
Product Description
Key Features
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Storage You Can TrustAES 256-Bit data encryption ensures your footage is kept private on transmission and storage**. |
A Clear ViewHDR imaging ensures high clarity for backlit or low-light scenarios, providing a clear image day and night. |
See Moreeufy Security Video Doorbell uses a 4:3 aspect ratio to offer a bigger viewable area from top to bottom. |
Who’s there?Receive facial snapshot notifications* so that you can quickly check who is at the door. |
Key Features
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Smart Detection ZonesActivity Zone allows you to customize the areas in which the camera will detect motion. Set the Activity Zone to suit your home so you only receive the alerts you care about. |
See the Whole PictureView 3 seconds of footage prior to the initial alert. Gain a clearer picture of what happened and increase the likelihood of criminal identification. |
Interaction Made EasyRecord and set up to 3 instant responses. When you are notified of activity simply select one of you pre-recorded responses to interact and give instructions. |
“Hey Alexa, show me my front door”Connect your Doorbell to Google Voice Assistant or Amazon Alexa and check in anytime on what's happening outside your home. |
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| Video Doorbell 2K (Wired) | Dual Camera (Battery-Powered) | Video Doorbell 2K (Battery-Powered) | Video Doorbell 1080p (Battery-Powered) | Video Doorbell E340 | |
| Customer Reviews |
13,397
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1,537
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6,904
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8,929
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662
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| Price | $99.99 | $259.99 | $179.99 | $99.99 | $179.99 |
| Video Resolution | 2K Full HD | 2K Full HD and HDR | 2K Full HD | 1080P | 2K |
| Battery Options | Hardwired only | Battery or Hardwire | Battery or Hardwire | Battery | Battery or Hardwired |
| Motion Detection and Notification | ✓ | ✓ | ✓ | ✓ | ✓ |
| Real-Time Response | ✓ | ✓ | ✓ | ✓ | ✓ |
| 2-Way Audio | ✓ | ✓ | ✓ | ✓ | ✓ |
| Alexa / The Google Assistant | ✓ | ✓ | ✓ | ✓ | ✓ |
| No Monthly Fee | ✓ | ✓ | ✓ | ✓ | ✓ |
| Wi-Fi Range Extender via Chime / HomeBase | ✓ | ✓ | ✓ | ✓ | |
| Dual Cam | ✓ | ✓ |
Reviews with images
Excellent Smart Doorbell with minor issues
I have been using the eufy Video Doorbell for a few weeks now, and I find that it is an excellent product overall for the price. There is definitely room for improvement, so I have provided a list of pros and cons below, but for this price, it is a great bargain. If the missing video clip bug and false person alerts are fixed in a firmware update, I can give this video doorbell 5 stars... until then, it gets a respectable 4 stars from me.Pros: - The video quality is good (although, the HDR quality is not great... see cons below). - The doorbell recognizes people extremely quickly and sends me an alert almost instantaneously. - Notifications on my iPhone are accompanied by a photo of the person at the door. - Looks sleek. - Comes with an angle plate. - No subscription cost!! - Inexpensive. - Really, really fast startup time. I quit the eufy app, then re-open it and the video from the doorbell starts streaming in seconds -- like 1 or 2 seconds. Even the app launches very fast.Cons: - Documentation mentions that if the doorbell glows yellow during the setup process, it is receiving sufficient power and I do not need to bypass the existing doorbell chime with the included bypass wires. However, I noticed that after it had been setup and I tried ringing the doorbell, the doorbell feedback chime (the "ding-dong" sound that the video doorbell makes to let you know it is ringing) would cut out immediately after ringing for a fraction of a second. This issue was fixed when I manually bypassed the existing doorbell chime despite the video doorbell receiving power, which tells me that it was receiving power, but not enough. - The doorbell keeps recognizing a tree in front of my house as a person and sends me false alerts multiple times a day as you can see in the the attached screenshots. I had to create a detection zone and exclude the tree in order to prevent the false alerts. - HDR images are not very clear... the HDR video looks fine, but the photos it captures and sends to my phone when it detects a person could be better. - When I answer the doorbell from my phone, the video is sometimes not recorded and saved. The other day I answered the doorbell, and afterwards I went back into my history to try and download the video clip, but it was missing -- no one deleted it... it was just not saved. - The doorbell is easy to detach from the wall if you have a thin metal rod... no special tools required, so I am afraid it will get stolen some day. - It needs multiple detection zones. The single detection zone is very prohibitive. - It needs an "ignore zone" in addition to the detection zone so I can exclude a section where my street is visible. - It needs a way to indicate which video clips were a result of a person appearing in front of the door vs. ringing the doorbell. I just see a list of video clips without any indication of whether the doorbell was rung or not. Also, it needs to indicate whether I answered the doorbell, or if it was a "missed" ring.EDIT [2019/09/16]: After having used the doorbell for over 2 months, I have one more complaint. The eufy Security app logs me out if I don't use it for more than a few days, resulting in me missing notifications from the app. I wish there was a way for the app to tell me that it has logged me off so I know I am no longer receiving notifications.
Top reviews from other countries
Snydley Whiplash
Great picture and build. Watch out for power issue!
Reviewed in Canada on April 19, 2021
Snydley Whiplash
Reviewed in Canada on April 19, 2021
Still fiddling with the zones and motion sensitivity to get that right. Really like the audio options and loudness and quality of the plug in chime unit.
Bought one Eufy wired doorbell unit originally and it allowed me to set up no problem. The app indicated I had enough power. Everything seemed OK, except for a couple disconnects, which I restarted the unit and solved each time. In hindsight I think my power was a bit low.
I liked the first one so much that I ordered a second wired cam, a reconditioned one (which seemed good as new) for my back doorbell. One bit of advice is the install ID, serial number on the box of the reconditioned unit is likely not correct. Took me a few tries to realize that it was wrong. I scanned the code on the back of the actual unit and it installed correctly. Another bit of advice is to take a photo of the install QR code on your device so you have the unit number for any future unit resets as it will ask you to take pic of the QR code (hard to do once unit is installed) or enter it manually.
Installing the rear doorbell was a bit more finicky. I noticed I was having detection issues on both the front and rear door bell cameras and sometimes one or the other failed to pick up the motion. I also noticed either the front or back doorbell cams kept disconnecting, losing power.
The issue was I had enough voltage for one camera, barely enough. I was getting about 10V (see old transformer above) which seemed to allow the cam to work,, but ideally not up to the 16 volts I really needed. If you experience any issues with your cam likely the first thing to blame is power.
Once I added that second cam the draw on the power was too heavy and the camera connections kept failing. I ordered this (see red transformer above) off Amazon, of course, and even though Eufy recommended, 16-24V at 30VA I installed the 24V 40VA as I found another thread where Ankur said the larger size transformer would also work. I went with the one noted below because I have two cams and I wanted to ensure I had enough VAs for the heavier draw. Anyhow, the transformer was located outside my fuse panel and installation was quite simple to replace old underpowered unit with new 24V unit. Some transformers are located in the wall behind the old doorbell chime unit.
MEROM 24V 40VA Thermostat and Doorbell Transformer
https://www.amazon.ca/dp/B08HJ4JL4P/ref=cm_sw_r_cp_api_glc_i_954B6BZP61AHZA372WT8?_encoding=UTF8&psc=1
If you are comfortable with electrical, you can easily do this yourself, but please make sure you shut off the correct breaker that feeds your chime’s transformer unit before you touch any wiring.
Images in this review
