Update #2: I happened to be walking by a Fossil store yesterday and figured I might as well go in and ask their staff about the screen issues. They replaced the whole watch for me on the spot, no questions asked. I have to say it’s comforting to know their customer service is great. Fossil does have a 2 year warranty on these. Because of that I’m bumping my review back up from 2 to 4 stars.Updating this review after a couple more months (4-6 of ownership?). The left side of the screen is losing contrast so I’m not sure if this watch is going to last much longer. Bumping down from 5 to 2 stars.I’m writing this review after having this watch a couple months. This is my second fossil smart watch. I got this after my Q crew master got a little damaged from one too many bangs on the wall (after 5 years of great use). I saw some reviewers say this watch is large, but it is actually smaller than the crew master was so that’s nice to me. The display is great, it’s like the first gen Kindles that had the paper-esque screens. So it doesn’t really look like a smart watch on a glance, especially with the physical hands. This does everything my crew master did and more. It’s nice to be able to read texts and get all kinds of other notifications. I’m using it with an iPhone 12 mini. One minor issue, you don’t really have control over what apps can show notifications. For instance I have apps that don’t vibrate or make a sound on my phone for notifications, but the watch buzzes. Additionally, other apps like Snapchat somehow don’t get notifications to the watch at all. The step counter seems a little more accurate than my crew master was, but it still usually disagrees with my phone’s built in counter by 10-20% at the end of the day. The heart rate is nice, I haven’t judged the accuracy but it seems to track well. The watch faces are moderately customizable, you can upload a custom background but there’s a few stock ones as well. You can somewhat play with what info it shows on the face. You can also ring your phone from it; several people lamented this as missing, as did I at first (on my crew master you could assign one of the buttons to ring your phone, you cannot on this). But then I figured out if you hold down the middle button on the watch, it opens up a settings menu and one of the options is to ring your phone. Which is kinda nice that it’s a little buried because when I had that assigned to one of the buttons on my crew master it often got accidentally pressed. Another note, the fossil app needs to be running in the background on your phone (if iPhone) for that to work. The charge lasts at least two weeks for me, I usually charge it around 20%. The screen light is helpful but sometimes is a little finicky to get it to come on. Biggest complaint is the build quality: when I first unboxed it, it just seemed… cheaply fragile. It’s not water proof to any degree; I wash my hands with it without issue but anything more and I recommend taking it off. I’ve had a couple instances where I noticed some fog under the glass but it always passed quickly. Surprisingly the glass hasn’t really shown any major scratches yet. And finally, the app is so-so. It’sa little clunky, occasionally buggy, but overall it still works well enough. Final thoughts: If you’re someone interested in having modern features with a classic analog design, this is the watch for you. I don’t regret it at all and will wear it til it breaks. I personally much prefer this over the likes of an Apple Watch. Can it do all the same things? No, but it isn’t trying to and the things it can’t do are things easier done on a phone anyway.