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After being declined to replace my headset since it was not considered covered by their warranty, Razer has contacted me and replaced my headset, I work in management and I tell my colleages that issues happen and is not about trying to be perfect and not have issues arise but to know how to handle them when they do, and Razer has stepped up to the plate and make things right to me so I will continue to use Razer as long as they back up their products if any issues come up, thank you Razer.
Cheap product, manufacturer wont back it up, My headset started developing multiple cracks on the headband from regular use and it no longer stays on because is split and loose, i have a headset mount where i set ut after use, it has never been dropped, I applied for a repair or replacement and Razer declined my claim and said the damages are my fault, I found that to be such a cheese way to get out of the responsibility, I barely own this about 4 months, I do not recommen Razer headsets, I will go with a more reputable company later
