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Product information

Computer Platform

Xbox One

ASIN

B00KAI3KW2

Release date

June 9, 2014

Customer Reviews

4.1 2,619 ratings

4.1 out of 5 stars

Best Sellers Rank

#10,137 in Video Games (See Top 100 in Video Games)
#16 in Xbox One Consoles

Product Dimensions

20 x 14 x 7 inches; 12.45 Pounds

Type of item

Console

Language

English

Rated

Everyone

Item model number

5C5-00001

Is Discontinued By Manufacturer

No

Item Weight

12.45 pounds

Manufacturer

Microsoft

Batteries

2 AA batteries required.

Date First Available

December 1, 2013

Warranty & Support

Product Warranty: For warranty information about this product, please click here [PDF ]

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Product Description

Xbox One brings together the best exclusive games, the most advanced multiplayer, and entertainment experiences you won’t find anywhere else. Play games like Titanfall™ and Halo together with your friends on a network powered by over 300,000 servers for maximum performance. Find new challengers who fit your skill and style with Smart Match, which uses intelligent algorithms to bring the right players together. Turn your best game moments into personalized movies that you can share with friends, or broadcast your gameplay live. Then switch quickly between apps like Netflix, Hulu, and Internet Explorer. Or do two things at once by snapping a game, live TV, a movie or apps side-by-side.

Set Contains:

Get more with Xbox One.

Introducing Xbox One. Where the best games, multiplayer, and your favorite movies, music, sports, and live TV come together in one place. Xbox One games look and feel incredibly real, with cinematic gameplay that rivals Hollywood. Watch TV or chat with friends on Skype while you play, and keep on playing while smarter matchmaking happens behind the scenes. With Xbox One, you can snap two things side-by-side on your TV, and switch from one to another instantly. Cloud-powered and built for the digital age, Xbox One is designed to keep getting better over time.*

Xbox One delivers an all-new gaming and entertainment experience that will transform how you play. Xbox One brings together the best games, the most reliable service and rich entertainment all-in-one system that is built for today and tomorrow. Kinect sold separately.

The best games.

The most award-winning exclusive games at E3.
Get it first - all Call of Duty: Ghosts downloadable content and many more.
Adaptive AI that learns to play like you.

The best multiplayer and service.

Better matchmaking with Smart Match.
No jerks - reputation system helps keep annoying players out of your games.
No waiting in lobbies - play, watch TV, or surf the web while matchmaking happens.

Games plus entertainment.

Never miss a moment - get multiplayer alerts while you watch TV.
Switch instantly from a game to TV, a movie, music and more.
Snap an app next to a game and do two things at once.

Built for the future.

The Digital System - built for the digital age using the latest technology and the power of the cloud.
Keeps getting better - "cloud powered" means Xbox One and games grow with you over time.
Advanced voice and motion control open up new game experiences like never before. Kinect sold separately.

Get the facts.

Play Xbox One games online or offline.

Your Xbox One does not need to be connected for you to enjoy offline features of games. In fact, you can take the Xbox One anywhere and play any disc-based Xbox One game on it. The only times you need an online connection are for initial set-up of Xbox One, and to get the latest system and title updates before you start playing some games.

Share, trade-in, resell, gift, & rent game discs to your heart's content.

Use Xbox One's disc-based games just like you do today. There are no limitations to using and sharing them: it works like it does today on Xbox 360. If you'd rather get your games digitally, you can purchase from Xbox Live and get instant access to playing.

Play anywhere with your own Xbox Live Gold account.

A single Xbox Live Gold membership works across both Xbox One and Xbox 360 – your membership covers both. And you can log into a friend’s Xbox One and access all your downloadable games, preferences, and apps.

You control your privacy.

You decide how personalized Xbox One is to you and your family, including privacy settings, manual or automatic sign-in, and how data is used. And when you play games or enjoy apps that use sensitive personal data, such as videos, photos, and facial expressions, no one except you can access it, without your express permission.

Kinect or Controller: There are a variety of ways to interact with Xbox One.

Depending on the game or app, you can control Xbox One using voice commands and gestures, a controller, a remote control or your Xbox One SmartGlass device. It is designed to interact with you in multiple ways. (Kinect sold separately with $399 console.)

Your Gamertag and Gamerscore follow you to Xbox One.

No need to worry: you can bring your Xbox Live Gamertag and Gamerscore with you to Xbox One. Your Gamerscore will be automatically updated once you have connected to Xbox Live.

Communicate with Xbox Live Gold friends using messaging or Skype.

With Xbox One and an Xbox Live Gold membership, you can use Skype to voice chat with any platform that supports it. If Skype isn't supported (like on the Xbox 360), you'll still be able to see which of your friends is online and message them. Requires Kinect which is sold separately.

Your NFL on Xbox One.

With Xbox One, step into the huddle and experience the NFL in an all-new light—where you are at the center of your NFL world. With the NFL on Xbox One, stay connected to all the latest NFL news, video highlights and stories around-the-clock, and keep tabs on live stats and scores from around the league. Personalize your experience to follow all the latest from your favorite team, and with built-in NFL.com Fantasy Football you can even keep tabs on your Fantasy points in real-time while watching live TV broadcast games.**

All your NFL, all the time.

The NFL on Xbox One brings together the best of NFL.com, NFL Fantasy, and NFL Network all together on your TV in an integrated way. Get all the latest news from around the League, customize your highlights based on your favorite team, and track real-time scores and stats on Sunday.**

Fantasy Football on your TV.

NFL Fantasy Football comes to life on your TV with Xbox One, allowing you to manage your team and track your League in your living room like never before. Built-in NFL.com Fantasy allows you to set your lineup, watch highlights from your players or prospects, and even receive real-time scoring updates as you track your games on Sunday. Snap your Fantasy next to live TV or gaming and never miss a scoring update again.**

Personalized for your favorite team.

Personalize the My Team channel so that it follows all the stories, video highlights, stats, standings, and news from just your favorite team and its players. Watch all the highlights from over the weekend, or get ready for next week's game with tailored news segments and a curated Twitter feed. It's the best of your NFL team, all in one place on your TV.**

What's in the Box

Xbox One Console
Wireless Controller
Chat Headset
HDMI cable
Power Supply

* Advanced TV hardware required. Games, add-ons and media content sold separately. Initial set-up and some games and features require broadband internet; ISP fees apply. Online multiplayer, Skype and some features also require Xbox Live Gold membership (sold separately) and/or additional requirements. See xbox.com/xboxone.

** The NFL on Xbox One, including NFL.com Fantasy Football, requires advanced TV hardware, broadband internet, and Xbox Live Gold membership (sold separately). To view NFL Network content users must have a television service provider that carries the NFL Network channel. Additional requirements may apply for some features. See xbox.com/live.

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Customer reviews

4.1 out of 5

2,619 global ratings

How customer reviews and ratings work

Customers say

Customers are disappointed with the control of the video game console. They mention that it doesn't come with a controller or remote. Customers also disagree on ease of use, noise, performance, and quality.

AI-generated from the text of customer reviews

351 customers mention218 positive133 negative

Customers are mixed about the quality of the product. Some mention it's a great product, an overall good console, and looks promising. However, others say that it has poor quality, failed a month later, and looked horrible.

"...box, the Xbox one took very little time to set up and started producing high quality material with a low signal to noise ratio and great gain to the..." Read more

"...Then when we go to play games the Xbox itself over heats and shuts off. You can't even play a game for more than 2 minutes...." Read more

"...Console*The console itself is extremely quiet and runs very cool. I cannot imagine it ever overheating.*User Interface*..." Read more

"...From the top to the sides, so no worries about overheating from hours of gameplay. Plus, the thing is really quiet. It doesn't make a peep...." Read more

266 customers mention154 positive112 negative

Customers are mixed about the performance of the video game. Some mention that it works fairly well, while others say that it's not even functional. Some customers also mention that the controller has drift issues.

"...The bundled headset is actually surprisingly comfortable and works great.*Kinect*..." Read more

"...Then when we go to play games the Xbox itself over heats and shuts off. You can't even play a game for more than 2 minutes...." Read more

"...The Xbox Home, in my opinion, works pretty well. Although I did love the Xbox 360 Dashboard, I still appreciate the way the One's menus are laid out...." Read more

"...It's not perfect. But it's not horrible like some people want you to believe either. (I'm looking at you PS4 fanboys.)..." Read more

126 customers mention86 positive40 negative

Customers are mixed about the ease of use of the Xbox One. Some mention that it takes very little time to set up and starts producing high-quality content. They also appreciate the ease in recording and uploading game clips to Twitch. However, some customers report issues with the game not being able to play from removable devices and drift issues making it impossible to use.

"...once I took it the Xbox One out of the box, the Xbox one took very little time to set up and started producing high quality material with a low..." Read more

"...User Interface*The UI was good at launch and now it is great and will continue to improve with Microsofts regular updates.*..." Read more

"...You can't even play a game for more than 2 minutes. There is no way to get a hold of the seller...." Read more

"...I have logged plenty of hours into this bad boy. This is a great way to enjoy video games...." Read more

33 customers mention10 positive23 negative

Customers are mixed about the noise produced by the video game software. Some mention that it's really quiet, the scrolling and input sounds are pleasant to the ear, and the triggers are silent. However, others say that it makes noise even when it' s turned off, the disc drive was making a very loud and click-like noise, and there was something rattling around inside it.

"...This time it's a noise. A high-pitched whine that reminds me of my college days in the early 90's...." Read more

"...Easy to install, but upon playing it it's just alittle loud. Idk what the previous owner did, but who does...." Read more

"...I'm typing away I'm watching a show done in 1080p with some really nice sound, all in all, this box is totally worth it as a streamer if nothing else..." Read more

"...Anyways the power brick that I received was very loud and one day after work I came back home in the Xbox one did not turn on, so I unplugged the..." Read more

57 customers mention4 positive53 negative

Customers are dissatisfied with the control of the video game console. They mention that it doesn't come with a controller, remote, or HDMI cord. Some customers also report that the controller is a downgrade from the 360.

"The controller was bad already had to replace it suppose to be in good condition was ok condition" Read more

"...like something been spilled across it and left dry and it didn't have the HDMI cable like it was supposed to have so I got a cable and hooked it up..." Read more

"...The only thing I don't like is that it doesn't come with a rechargeable controller or headset out of the box like the PS4 does...." Read more

"...The controller is a downgrade of the 360, the left and right bumpers are stupid and made for baby hands...." Read more

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GymBum

Replacing an old friend and making a new friend...fast.

Reviewed in the United States on June 21, 2014

Verified Purchase

I had my 360 S (250 GB) for a few years, it was my media streamer, it was pretty much an integral part of my home theater system. I had just returned the one I purchased at Amazon, pangs of guilt really, there is a GameStop near my house (6 miles, near some great burrito restaurants ). This morning my 360S ate a disk, well, that was it's end. With all the points I had at Gamestop and all the points I would get from the purchase (PS4 or Xbox) new console would make it worth it. Of course there was a great burrito on my mind for the post purchase feast. It never happened, I ran home to set this machine up.

The Xbox One set up really quickly, the update which runs at the of the first startup really went fast, I guess there wasn't a lot of internet traffic, it ran in 10 minutes, I signed in with my Xbox Gold ID and lo and behold, everything came back, except of course new games and stuff (music and videos) I stream in from my Mac through NullRiver 360Connect. I noticed my HTR was telling me that I was receiving a DTS encoded signal from my new Xbox One, sweet. I thought the improved spatial sound quality and clarity was in my head, it was, it came through my ears.

So now, in spite of a currently limited application base, they have my two favorites, Amazon Instant Video and Netflix. Everything looks and sounds beautiful. I purchased a new copy of "Watch Dogs" with some of my bonus points and the game play was really great, I think I'm really loving the Xbox one, as I type this review I'm typing away I'm watching a show done in 1080p with some really nice sound, all in all, this box is totally worth it as a streamer if nothing else. Sure I played Watch Dogs for a few minutes and then went back and listened to some Xbox music, all done in Dolby Digital, which my Mac Mini won't do, but any modern PC will, but that is a subject for another day..

What a treat, I got to hear some real sonic imagining and separation, not the usual cacophonous mush that comes out of my Mac Mini. The Xbox one looked around my network and at my history with Xbox music and in a few minutes my entire music library was up and ready to go. Look, I'm like a kid with a new toy, I will probably be up in an all night media fest, if for no other reason than I'm enjoying the sonic imagery and great picture quality.

The games will come in time, but right now, an Xbox is once again the primary quality streaming device in my system, now I can have over 100 TB of additional storage and I already have 6TB on the Mac's desktop. All in all with trade in and bonus points the whole thing was a deal. This is one really nice piece of hardware, serving both as a console and multimedia center. It's even pretty and is size wise it's about a 2U rack mount, small and sleek enough to look good in your home theater center. The 360 S had a great sound chip, the One is has an even better sound processor as well as a much better graphics processor.

Microsoft was right in some of their ideas about integration into Home Theater, it is a good thing, because so few pay attention to these details, which make the Xbox One a great piece of equipment for any home entertainment system. The Xbox Gold network is about as secure and reliable as networks get. Most server rooms are populated with MS Server Products as I'm sure the Microsoft network is. This is an advantage Microsoft holds quietly over other console vendors.

When my Xbox 360 S died this morning all I could think about was the pain of replacing it, once I took it the Xbox One out of the box, the Xbox one took very little time to set up and started producing high quality material with a low signal to noise ratio and great gain to the preamp. My mourning for my old Xbox 360 S was over at that point.

It's value as a piece of home entertainment is far greater than it's price.

15 people found this helpful

Helpful

Jordan

Great Console, even better without Kinect

Reviewed in the United States on September 2, 2014

Verified Purchase

This is the second X1 I own, the other one being a kinect version I purchased for my wife. When I first saw Microsoft offering a kinectless version I was disappointed since I felt it would make developers loose incentive to develop for the kinect. But after playing a kinect game on my other X1 I'm glad they are offering a kinectless version. The technology for gaming with kinect is just not there yet. Its great for voice commands and navigating menu's but that doesn't justify a $100 increase. And you could possibly get those commands working through a headset.

*Console*
The console itself is extremely quiet and runs very cool. I cannot imagine it ever overheating.

*User Interface*
The UI was good at launch and now it is great and will continue to improve with Microsofts regular updates.

*Controller*
The controller isn't a lot different than the 360 controller and that is a good thing since many of us love the 360 controller. What is different are the triggers and d-pad. The triggers are silent and a lot smoother, the d-pad is 10000x better and actually functions properly.

*Headset*
The bundled headset is actually surprisingly comfortable and works great.

*Kinect*
Great for voice commands but sadly when it comes to games the kinect just isn't accurate and suffers from the same problems as the kinect 1.

*Games*
The current games library is not the best but better than a lot of previous console launches. If you are not loving any of the games available right now I still think it is worth purchasing the console for its multimedia capabilities.

*Cons*
To me there are 4 cons and they are the reason why I rated 4 stars and not 5. They are not deal breakers, but I do feel Microsoft could have done better with them.

1: The actual console size, its not huge but it is still bigger than the original xbox 360 was.(We can hope for a much smaller slim version in the future)

2: A non removable hard drive. (You can now use external hard drives)

3: The power supply being external. (Not sure what Microsoft was thinking making a console this large and still having the power supply external but this is also something I hope a slim model corrects)

4: No backwards compatibility. Unlike the jump from the original xbox to the 360 we are going from HD games with achievements to HD games with achievements. Games from the last generation have so much more reply value and it would have been nice to be able to play them on an xbox one. (I have heard Microsoft might try to have backwards compatibility through their cloud service but only time will tell if that can actually be done)

All in all this is a great console and with it now being $400 there is more reason to purchase one.

12 people found this helpful

Helpful

Sarah Kirk

Do NOT waste your time buying

Reviewed in the United States on December 26, 2023

Verified Purchase

I ordered this as a Christmas present. Opened it today and the power supply didn't work at all. We happened to have one so we used that. Then when we go to play games the Xbox itself over heats and shuts off. You can't even play a game for more than 2 minutes. There is no way to get a hold of the seller. I have been on the phone most of the day with Microsoft who couldn't help because it's used and no warranty anymore, and Amazon who can't do anything but issue a refund after I ship it back and wait a week. All the while my child is without her Christmas present. Horrible way to handle business.

One person found this helpful

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Top reviews from other countries

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SHR

Great quality

Reviewed in Canada on January 30, 2023

Verified Purchase

Item came as expected. Well packaged. Looks and works brand new as advertised. Definitely would deal with this supplier again

Rolf Klein

super

Reviewed in Germany on August 12, 2022

Verified Purchase

das produkt ist einewandfrei

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Hader Hasnaa

Parfait !

Reviewed in France on July 25, 2020

Verified Purchase

Parfait !!

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Rosalind Hennigar

This Product IS NOT WORTH BUYING

Reviewed in Canada on November 27, 2023

Verified Purchase

I was sold a Game console that doesn't work due to a damaged circuit board. I even took the game console to a repair shop who advised me to not even bother fixing the console, because Microsoft no longer carries replacement parts for this model, the gaming console is too old to repair.

Haley

It's great!

Reviewed in Canada on March 18, 2024

Verified Purchase

All the plugs and cords are in excellent condition.

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Xbox One 500 GB Console - Black [Discontinued]

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Product Description

Product Description

Set Contains:

Get more with Xbox One.

The best games.

The best multiplayer and service.

Games plus entertainment.

Built for the future.

Get the facts.

Play Xbox One games online or offline.

Share, trade-in, resell, gift, & rent game discs to your heart's content.

Play anywhere with your own Xbox Live Gold account.

You control your privacy.

Kinect or Controller: There are a variety of ways to interact with Xbox One.

Your Gamertag and Gamerscore follow you to Xbox One.

Communicate with Xbox Live Gold friends using messaging or Skype.

Your NFL on Xbox One.

All your NFL, all the time.

Fantasy Football on your TV.

Personalized for your favorite team.

What's in the Box

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Honest Review after using this Xbox one for many years

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Honest Review 8 Years After Purchasing The XBox One

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How does this X-Box one console experience look like?

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Customer Review: Described as listed very quite no loud fan sounds

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Best gaming system ever

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