Samsung - Galaxy Note20 Ultra 5G 128GB (Unlocked) - Mystic Black
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Description
Features
Qualcomm Snapdragon 865+ mobile platform
Its 3.09GHz octa-core processor and 12GB of RAM ensure outstanding overall performance for opening and running applications, flipping through menus and more.
Universal Unlocked
Compatible with most major U.S. carriers, including Verizon Wireless, AT&T, Sprint, and T-Mobile. Also works with prepaid carriers, including Cricket Wireless, Boost Mobile, MetroPCS, Simple Mobile, Total Wireless, Tracfone, Net10, Mint, and H2O.
5G Speed
Qualcomm powered modem provides fast network speeds for downloading, uploading, and streaming content, such as HD Video and Augmented or Virtual Reality*
Pro-Grade Camera
Super resolution, even in low light with Pro-Grade Camera
6.9" Infinity-O Display Quad HD+ Dynamic AMOLED 2X with 3800 x 1440 resolution Smooth Motion 120Hz Display with Adaptive Refresh Rate
Maximize your gaming and binge-watching experience with our best mobile display yet. Fluid scrolling and low blue light emissions on the 6.9" Infinity-O Display
128GB memory
Samsung offers plenty of storage space for your 4K videos, high-resolution photographs, music, contacts, apps, etc.
S Pen & Notes
Pen precision meets PC power with S Pen and Samsung Notes
Intelligent Battery & Super Fast Charge
Intelligent power that learns from how you work and play to optimize battery life.
Gaming
Optimize your mobile gaming experience on-the-go with a 120Hz screen refresh rate and intelligent battery that optimizes for your gameplay
Expandable Memory
Generous storage out of the box that can expand up to 1TB with microSD card, sold separately
Ultrasonic fingerprint ID
Protects and unlocks with the first touch. Just tap your screen to unlock. The in-display sensor opens seamlessly with one hand in almost any light, rain or shine, even when you're cooking or working out.
Intelligent battery
Adaptive power that meets your needs with all-day intelligent battery that learns from how you work and play to optimize battery life**
Super Fast Charging
Super Fast Charging boosts your battery in just minutes so you can move to the next thing on your to-do list.
Wireless PowerShare
Zap an extra power boost to your Galaxy Buds Live, Galaxy Watch3 or a friend's device just by placing them on the back of your Note20. Now you have the power to share power.***
*5G compatible plan required
**Based on average battery life under typical usage conditions. Average expected performance based on typical use. Actual battery life depends on factors such as network, features selected, frequency of calls, and voice, data, and other application usage patterns. Results may vary.
***Wireless PowerShare limited to Samsung or other brand smartphones and accessories with WPC Qi wireless charging. Check samsung.com for compatibility.
****Sim Card not included
What's Included
Samsung Galaxy Note20 Ultra with 128GB Memory Cell Phone (Unlocked)
Data cable (Type C to Type C)
Ejection pin
Travel adapter (25W)
Key Specs
- Screen Size6.9 inches
- Front-Facing Camera10 megapixels
- SeriesGalaxy Note20
General
- Product NameGalaxy Note20 Ultra 5G 128GB (Unlocked)
- BrandSamsung
- Model NumberSM-N986UZKAXAA
- SeriesGalaxy Note20
- ColorMystic Black
- Color CategoryBlack
Display
- Screen Size6.9 inches
Camera
- Integrated CameraFront, Rear
- Front-Facing Camera10 megapixels
Network
- CarrierUnlocked
- Carrier CompatibilityAT&T, T-Mobile, Sprint, Google Fi, Verizon
- Network ConnectivityCDMA
- UnlockedYes
- Universal UnlockedYes
- No-ContractYes
- Mobile Hotspot CapabilityYes
- 4G LTE Band12,13,18,19,2,20,26,28,3,4,48,5,66,7,8
Connectivity
- Headphone JackNo
- Wireless ConnectivityBluetooth, NFC
Power
- Battery Capacity4500 milliampere hours
- Charging Interface Generation/Version2.0
- Wireless ChargingYes
- Wireless Charging StandardQi
Compatibility
- Charging Interface(s)USB Type C
- Voice Assistant Built-inBixby
- Works WithBixby, SmartThings
- SIM Card SizeNano SIM
- SIM Card SlotsSingle SIM
- Stylus DockCharging
- Stylus IncludedYes
Features
- Model FamilySamsung Galaxy Note20 Ultra 5G
- Usage Time(s)All day battery
- SensorsAccelerometer, Barometer, Compass, Fingerprint sensor, Flicker sensor, Gyro sensor, Hall effect sensor, Proximity sensor, RGB light sensor
- Mobile Payment Service SupportedSamsung Pay
- Ingress Protection (IP) RatingIP68
- Pre-Installed AppsSMS, MMS
- Built-in Storage128 gigabytes
Performance
- Operating SystemAndroid 10
- Processor BrandQualcomm
- Processor ModelSnapdragon 865+
- Processor Speed3.09 gigahertz
- Phone Memory (RAM)12 gigabytes
Storage
- Media Card SlotmicroSD, microSDHC
- Expandable Storage up to1000 gigabytes
- Internal Memory128 gigabytes
Warranty
- Manufacturer's Warranty - Parts1 year
- Manufacturer's Warranty - Labor1 year
Other
- UPC887276434766
Customer reviews
Rating 4.7 out of 5 stars with 1253 reviews
(1,253 customer reviews)Rating by feature
- Display Quality4.8
Rating 4.8 out of 5 stars
- Camera4.7
Rating 4.7 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Pros mentioned:Battery life, Camera
Rated 5 out of 5 stars
Really like it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded from my S8 and I have no regrets. I was originally looking at the s20 plus but the price difference between the 2 was only $50 at the time of purchase so I went for the note and I'm glad I did. This is definitely the best phone I've owned and for the price it should be. I'm not sure why there are mixed reviews, my experience has been great with it. Like any device, battery life depends on how you use it. I can get 3 days out of it with light use and battery saver options or one day with heavy use. Cameras work as expected, wireless dex has been useful. Sound quality is a HUGE upgrade both in media and phone calls. Also, the mic for phone calls apparently sounds way better than my last phone. I don't miss the headphone jack, I'm using galaxy buds+. I love using the s pen as a remote for the camera. I definitely recommend the note 20 ultra, it's the most capable pocket computer I've had the pleasure of using.
I would recommend this to a friend - Pros mentioned:Camera
Rated 5 out of 5 stars
Shirshu
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this phone! I fell off a canoe with in in a 4ft river and had to feel around with my feet to find it (im only 5ft). It took 15 full minutes, but i found it, still working and functional. Was able to get 8 or 9 months in before the first Cracken. Ive had curved Galaxy's since S8, so im no stranger to the delicate nature of this phone. Even with a shatter screen and dead spot, i can use the pen to make it work for me while i wait for my replacement!! I wish Samsung would make this exact model forever!!!! Not to mention the camera is insane~ heres a few Certified #ShotOnNote photos
This review is from Samsung - Galaxy Note20 Ultra 5G 128GB (Unlocked) - Mystic Bronze
I would recommend this to a friend - Pros mentioned:S pen
Rated 5 out of 5 stars
Samsung Galaxy Note 20 Ultra 5G Factory Unlocked
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Samsung unlocked phone at Bestbuy, WOW! This unlocked phone is amazing! after purchased, just go directly to the local service providers to get the activated SIM card&ready to fire. Text reading Everything is just smooth and works.. No glitches or hiccups. Battery lasting longer than Iphone 12 . The screen is huge and wide which is nice for users who want bigger phones, the durability and quality of the phone are best in it's best class from Samsung.The S pen works so well to feels very natural in hand writing, picture& video are great. Best performance over all.- very highly recommended
This review is from Samsung - Galaxy Note20 Ultra 5G 128GB (Unlocked) - Mystic Bronze
I would recommend this to a friend Rated 5 out of 5 stars
Definitely keeping this phone for a while.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You want a happy future with this phone? Then I recommend purchasing a case with it. The camera especially is extremely delicate and will require immediate protection. There's really nothing much to say about the negative things about the Note 20 Ultra other than it's a battery guzzler. Since I know this now there's always a secondary charger stashed in my car.
This review is from Samsung - Galaxy Note20 Ultra 5G 128GB (Unlocked) - Mystic Bronze
I would recommend this to a friend- Pros mentioned:Camera
Rated 5 out of 5 stars
Love this note
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is such a great phone it flys compared to my last and the camera is amazing. They have these awesome apps to trace pictures or whatever you like to draw which is pretty cool too. Drawing on this note is a breeze with the pen . All in all i love thus far!! Im still getting use to the fact that its much larger than my previous phone but its nice.
This review is from Samsung - Galaxy Note20 Ultra 5G 128GB (Unlocked) - Mystic Bronze
I would recommend this to a friend - Cons mentioned:Price
Rated 3 out of 5 stars
i donna needa smartphone ,,
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.there are 2 reason i got this ,, one is AT%T tells me,, my cheep 3g flipper will not work any more feb 2022 which i been using for decades .. and that is all i want a phone for.. to call and receive calls only .. and ATT began interrupting my calls to make calls .. to tell to get a new phone .. the other reason is , if i need to get a new phone ,, i then wanted a very decent camera ,, so i bought this .. with the expectation , i donna have to carry my big expensive eqpt camera for those occasions .. and meebe to use as option for a laptop .. well ,, it does do those things .. but not as well ... so my real feelings for a smart phone is really low ... and i donna like it .. but now live with it .. so here is the list of donna likes ,,, it cost too much , it is only like a point and shoot camers ,, difficult to use compared to laptop ,, software functionality is a pain ,. wireless connection very limited range .. hate holding this phone ,, screen is so small ,, addition cost for phone data plan [which i wonna buy] ,, you need to convert phone pictures to see and use on computer ,, you canna change battery ?when it goes .. so afraid to drop and break this ,, . and i will stop now ,, so as not to continue to babble ...
This review is from Samsung - Galaxy Note20 Ultra 5G 128GB (Unlocked) - Mystic Bronze
No, I would not recommend this to a friend Rated 5 out of 5 stars
My favorite phone
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Powerful and nice looking phone. I used to keep changing phones with the latest ones, but this is still with me after I bought the iPhone 12 pro max and Samsung galaxy z fold 2. It is unique on its kind. I really like it. Very easy to use and very responsive. And the screen is fantastic.
This review is from Samsung - Galaxy Note20 Ultra 5G 128GB (Unlocked) - Mystic Bronze
I would recommend this to a friendRated 5 out of 5 stars
worth it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i'm waiting for a case to put it in (so i'm still using my note 8 at the moment), but this phone is stellar. it's mesmerizingly beautiful and i am in love with it. it's everything i enjoy about my current note, but just more grandiose and special lol. ♡
This review is from Samsung - Galaxy Note20 Ultra 5G 128GB (Unlocked) - Mystic White
I would recommend this to a friend
Q: QuestionIf i order the phone from bestbuy before 9/20 do i get the $150 Samsung credit? or is this over? And will the Unlocked Note 20 ultra work with U.S Cellular?
Asked by danny.
- A:Answer Yes, Unlocked Note 20 Ultra will work with US Cellular as long as its this model #: SM-N986UZNAXAA.... you should really get it from US Cellular or maybe Samsung.com I bought two of these phone unlocked mystic bronze from Best Buy on 08/21/20 and it has been dud for me and Best Buy is not honoring the returns for me and I am Best Buy Elite Plus member and Best Buy will charge restocking fee as well. I will explain below why I want to return these phones.. Well, $150 Samsung Credit is over with but if you buy this phone from Samsung.com, they are giving away free Wireless Duo Charger with it. I would recommend buy it from Samsung.com because they will take return and replace if anything happens to the phone with no restocking fees.. I am avid Note series users ever since (2011) they been in the market. But this new NOTE 20 Ultra is a dud for me. It's been 3 days I got this phone and let me tell you it has been draining battery in like 5-6 hours and its getting super hot.. so hot that it making me uncomfortable while holding.. and I am only using at 60hz with all the bloatware disable/uninstall.. Best Buy won't take a return because apparently their employee said that it will be another Note 7 fire disaster back in 2016.. it will be another Note 7 nightmare.. this new phone of mine is getting ridiculously hot and battery just keep dying and Samsung won't help unless i bought it from them... I humbly apologize for a very long message but you can see my frustration with Best Buy and Samsung about these phones i bought only 3 days ago..
Answered by SikhAmerican
Q: QuestionDoes the Samsung Note 20 Ultra support dual SIM (in the US) or not? There seems to a lot of conflicting information circulating about a potential Hybrid SIM slot on the Ultra. https://www.androidcentral.com/does-samsung-galaxy-note-20-support-dual-sim
Asked by Carl.
- A:Answer It will shaft you buying a US verion. I am out $1300 on a paper weight. Chat with a person 8:46 AM I will be connecting you to a Samsung Care Pro who can help. 8:46 AM Before I connect you with a person, can you please share your first and last name? 8:46 AM Jeff Teel 8:46 AM Please provide your email address so we can follow-up with you in case we get disconnected. 8:46 AM JeffTeel@Holley.com 8:46 AM So that I can connect you to the right person, please select the type of product you need help with. 8:46 AM Mobile 8:47 AM Other 8:47 AM Phones 8:47 AM I will be connecting you to a Samsung expert who can help. Samsung experts are a group of our most knowledgeable users. You are connected with expert Angela P. Angela P., SAMSUNG Expert, 100% Helpful 8:47 AM Hi, My name is Angela, I'm a Samsung Expert and a fellow customer like you. As an independent contractor, I'm here to help you. Please give me a quick moment to review your question and I'll be right with you. 8:47 AM Can you please elaborate your concern? 8:51 AM Hi Angela. I purchased a Note 20 Ultra two days ago. When I finally got done setting most of it up the way I wanted, I noticed the sim tray had both the Sim and SD slot. However the portion that should be recessed to house a secondary sim was not. I cannot find a tray replacement because of how new the phone is. 8:51 AM Where did you buy this? 8:52 AM Best Buy in Bowling Green KY 8:52 AM I understand. Can we have your phone checked by a repair center? Is it an unlocked phone? 8:53 AM It is an unlocked phone. I dont think theres any reason to take it to a repair center. Nothing is damaged, just cannot use a second sim because the tray is not correct. 8:54 AM I would be happy to send photos 8:54 AM Okay, here ;https://imgur.com/upload 8:59 AM Okay. I added two images so you can the secondary Sim Cutout is not present 9:00 AM https://imgur.com/a/JmhSJkd 9:01 AM Saw it. 9:01 AM Yes, please file a warranty claim so that this can be resolved soon. 9:04 AM I dont know how to do that. Can I just buy another tray? I just bought the phone and I do not want to be without a phone just because the tray has an issue. Its cheap plastic. Couldnt cost more than a penny to produce. 9:05 AM Sorry, no sim card tray is available. Samsung doesnt sell that. 9:05 AM To file a warranty claim for your device, follow the steps below: Step-1 Click the link below to first register your product for repair and replacement. (Check warranty below) https://www.samsung.com/us/support/warranty/ Step-2 Send a service ticket by email completing the required credentials in the link below https://cybersvc2.samsungcsportal.com/us/main (If the page doesn't work, just go to the top of the page and access support and then request service at the link https://samsung.com/us/support/warranty) Step 3 For technical assistance, you can visit the Samsung service center at a nearby location to repair and replace your device * Use locator- https://www.samsung.com/us/support/service/locations Step 4 If you can't find the Samsung service center at your location, please visit Samsung experience store as best-buy to repair or replace your device https://www.bestbuy.com/site/store-locator/96701 Step 5 Even if your problem persists and you want technical assistance, you can visit the Ubreakifix service center here https://www.ubreakifix.com/locations Find warranty information for all your Samsung products here. Use the product selector to obtain general warranty terms, or select your model to view and print your warranty statement. Step 6 You can send it for repair through Samsung: http://www.samsung.com/us/support/service/request Use our intuitive store locator to find a repair location near you! 9:05 AM You can always do a walk-in 9:08 AM can you not simply send a replacement then? It was a brand new phone that shipped out incorrect. That should not require a repair claim. Just a simple fix. 9:09 AM Sorry, but that is the samsung SOP. I cannot bypass this, hope you understand 9:11 AM Can I speak to someone directly at Samsung? 9:12 AM I understand your situation, but working from a manufactures stand point, this is a simple fix that could help their company in the long run. 9:13 AM I would be happy to provide batch data, so they can check their lot numbers and look for anymore reoccurring pop ups of incorrect trays 9:13 AM Okay please hold on The Samsung expert routed the conversation to a Samsung Care Pro. 9:13 AM I will be connecting you to a Samsung Care Pro who can help. 9:14 AM Thank you Angela 9:14 AM Could you try to rephrase the question? Using different words can sometimes help. 9:40 AM I purchased a Note 20 Ultra two days ago. When I finally got done setting most of it up the way I wanted, I noticed the sim tray had both the Sim and SD slot. However the portion that should be recessed to house a secondary sim was not. I cannot find a tray replacement because of how new the phone is. 9:40 AM Sorry still not sure that I can help, let me connect you to one of our team members to help you out. 9:40 AM Chat with a person 9:40 AM I will be connecting you to a Samsung Care Pro who can help. You are connected with Sagar Kol from Samsung Care. Sagar Kol, SAMSUNG Care Pro 9:41 AM Hi, Welcome to Samsung Support. My name is Sagar. I'll be your Samsung Pro today. 9:41 AM Pleasure. Are you able to see the rest of the messages between Angela and I? 9:42 AM Yes, are you referring to the dual sim tray? 9:42 AM That is correct 9:42 AM Thanks for the confirmation. 9:42 AM Jeff , the US version phone comes with only one sim option. 9:43 AM The dual sim facility is not available for the US version phones. 9:43 AM Really? Thats not what I was told upon purchase. 9:44 AM Or else I would have bought and Korean version online and waited a week before deactivating my other. 9:44 AM Jeff, We'd like to see you happy and always willing to share the best option with you. 9:45 AM The US version phones are single sim phones. 9:46 AM I just paid $1300 for the phone. I would like to think that what I paid for is going to serve one of the major functioning factors for that purchase. 9:46 AM What are my options? 9:47 AM You can check for the return option with the place of purchase if you want to use the dual sim phone. 9:49 AM Its now a 2 day old open box item. It will also cost me a $restocking fee. Was told that at purchase. I do not want to pay more money for something that I just dropped $1300 on. 9:50 AM It's never our intention to provide the inconvenience to the customers. We always strive to create a positive customer experience. However, the dual sim phones are not available on the Samsung US website. 9:52 AM Everywhere that I read about the phone, nowhere did it state US versions would not be dual sim. I was instructed by an approved dealer that the phone was dual sim. Now you are informing me it is not. Both my carriers are capable and the phone doesn't support as advertised? Again, I would have gladly ordered a phone online that wasnt US if that were the case. 9:52 AM Is there another solution? 9:52 AM Is there a firmware flash? 9:52 AM A simple bios update and a new tray. 9:53 AM You can check on the official Samsung website. The dual sim phones are not available. You can check for the eSim facility by contacting the carrier. 9:55 AM So the answer you are giving me is all the advertisement on the phone for dual sim functionality is currently false as the website itself says that it isn't available? 9:56 AM Yes, the dual sim phones are not available on the official Samsung US website. 9:57 AM The advertisements you have seen might be for the Non-US version phones. 9:58 AM So there is no solution to my problem? You were saying to take it back as a brandade to the fact you cant help my issue. 9:58 AM So are non US versions dual sim? 9:59 AM I would have been happy to help you but the option for the dual sim is not available. However, you can check for the non-US version phones for the dual Sim compatibility. 10:01 AM Is it possible to swap Samsung directly to replace for a correct version of the phone? 10:01 AM It is literally 2 days old. 10:01 AM You need to check the available options with the place of purchase. 10:03 AM Thank you for trying to assist me. 10:03 AM You're welcome. 10:04 AM One last question, Do you have a customer review section you can link up? 10:05 AM You can provide us with the feedback when the chat ends. 10:07 AM Thank you. I would like to feedback everywhere possible. I will also be seeking out every form of social media as well as reaching out to friends to help me spread the word about the support I have received. 10:09 AM I really apologize for the inconvenience caused to you. I would have been happy to help if there was any option available. 10:11 AM I get it. You have a dealer supply chain for a reason. Its unfortunate they do not have to know the product they sell. Its more unfortunate that the end user consumer gets stuck with a $1300 dollar piece of (equipment) that does not even serve one of the single functions for buying the phone. That isnt your fault.
Answered by Dontgetsuckered
Q: QuestionAre you also offering the 150 credit that Samsung does if we order from Samsung?
Asked by Pepe.
- A:Answer Looks like upon receiving your phone, you register your Note 20 IMEI in the Samsung Shop app and upload your Best Buy receipt info by a certain date to get the $150 Samsung credit (for the Note 20 Ultra, $100 for the Note 20). The process is outlined in the terms and conditions of the preorder ad listed on the Bestbuy.com homepage.
Answered by Kris
Q: QuestionDoes this have the blinking light on front of phone to let you know of notifications? Is there a jack for wired headphones? Can you talk AND use internet at same time WITHOUT wi-fi?
Asked by SamsClubSandwich.
- A:Answer no blinking light for notifications just a icon in top left corner ,there is no head phone jack but you can buy usb type c to 3.5 mm adapter that plugs into charging port for the use of wired head phones and the answer to the last question i just tried it yes you can use internet while on phone with no wifi connection
Answered by mike
Q: QuestionDid they remove the Bixby button?
Asked by boris.
- A:Answer Yes, the Bixby key is removed and now integrated with the power button.
Answered by Rydah
Q: QuestionWhat is the maximum removable memory and the type?
Asked by Printer.
- A:Answer Shown in the the overview and specs tabs. Expandable Memory Generous storage out of the box that can expand up to 1TB with microSD card, sold separately
Answered by Mank101
Q: Questionwould the note 20 ultra box sealed, plastic wrap, and unopen if i order pickup at a best buy store?
Asked by nightcap.
- A:Answer That would depend on whether you ordered service with the phone purchase. Mine was picked up from a BB store as an unlocked, activate later option (no SIM card installed): the box was not shrink wrapped but did have two seal disks that I needed to cut to open the box. If you received carrier service at the time of pick up, the phone would have had to be opened to install the SIM card and activate the device.
Answered by Pauly1
Q: QuestionWhat happen with the galaxy note 11. Does Galaxy note 20 replace the 11?
Asked by sanaro.
- A:Answer Yes, 20 is the 11.
Answered by Itss