Wireless Type | 2.4 GHz Radio Frequency |
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ARRIS Surfboard SBG6580-2 8x4 DOCSIS 3.0 Cable Modem/Wi-Fi N600 (N300 2.4Ghz + N300 5GHz) Dual Band Router - Retail Packaging Black (570763-034-00)
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Return this item for free
Free returns are available for the shipping address you chose. You can return the item for any reason in new and unused condition: no shipping charges
Learn more about free returns.- Go to your orders and start the return
- Select the return method
- Ship it!
Purchase options and add-ons
Brand | ARRIS |
Model Name | SBG6580-2 |
Special Feature | Access Point Mode, WPS |
Frequency Band Class | Dual-Band |
Wireless Communication Standard | 2.4 GHz Radio Frequency |
Compatible Devices | Personal Computer |
Frequency | 5 GHz |
Recommended Uses For Product | Home |
Included Components | ethernet cable, quick start guide, power chord, modem |
Connectivity Technology | Wi Fi |
About this item
- Compatible with Comcast Xfinity, Time Warner Cable, Charter, Cox, Cablevision, and more. Requires Cable Internet Service
- Not compatible with: Verizon, AT&T, or CenturyLink. 802.11n Wi-Fi. Wi-Fi speeds up to 300 Mbps per band. DOCSIS speeds up to 343 Mbps
- Two-in-one DOCSIS 3.0 Cable Modem + N600 WiFi Router
- 8 DOWNLOAD and 4 UPLOAD Channels. Best on Cable Internet Plans of 100 Mbps and below. Supports both IPv4 and IPv6
- N600 (2.4Ghz N300 + 5Ghz N300) WiFi Router with 4 Gigabit Ethernet ports. Best for residential homes under 2,500 sq. ft. in moderate populations. NOTE : This item is for part #570763-034-00, which is a member of the SBG6580 “family”. The specific product inside the box is the SBG6580-2.
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PRODUCT CERTIFICATION (1)
Pre-owned Certified: Electronics products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.
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This Item ARRIS Surfboard SBG6580-2 8x4 DOCSIS 3.0 Cable Modem/Wi-Fi N600 (N300 2.4Ghz + N300 5GHz) Dual Band Router - Retail Packaging Black (570763-034-00) | Recommendations | dummy | dummy | dummy | dummy | |
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Price | $145.01$145.01 | -24% $145.01$145.01 New Price: $191.17 | -52% $94.98$94.98 New Price: $199.00 | -24% $137.03$137.03 List: $179.99 | $128.15$128.15 | -27% $146.87$146.87 List: $199.99 |
Delivery | Get it as soon as Wednesday, Mar 27 | Get it as soon as Wednesday, Mar 27 | Get it as soon as Wednesday, Mar 27 | Get it as soon as Wednesday, Mar 27 | Get it as soon as Wednesday, Mar 27 | Get it as soon as Wednesday, Mar 27 |
Customer Ratings | ||||||
Easy to install | 4.1 | 3.8 | 3.6 | 3.8 | 4.4 | 4.1 |
Tech Support | 2.8 | 4.0 | 3.3 | 3.0 | 3.7 | 3.6 |
WiFi signal | 2.6 | 4.2 | 4.1 | 3.5 | 4.1 | 3.9 |
Quality of material | 3.4 | — | — | — | 4.2 | 4.2 |
Durability | 3.1 | — | — | 4.0 | — | 4.0 |
Sold By | The store 34! | Verdi! | Verdi! | Amazon.com | MTRLC LLC | cnc.online.store |
connectivity tech | Wi Fi | Wi-Fi Built In | Wi-Fi Built In, Ethernet, USB | Ethernet, Wi-Fi | Ethernet, Wi-Fi | WiFi |
number of ports | 4 | 4 | 4 | 4 | 4 | 4 |
data transfer rate | 300 megabits per second | 1000 megabits per second | 1400 megabits per second | 2350 megabits per second | 300.0 megabits per second, 686.0 megabits per second | 1300 megabits per second |
wireless standard | 2.4 ghz radio frequency | 802 11 AC | 802 11 AC | 802 11 AC | 802 11 AC, 802 11 N, 802 11 G, 802 11 B | 802 11 AC |
frequency band class | dual band | dual band | dual band | dual band | dual band | dual band |
lan port bandwidth | — | — | 10/100 megabits per second | 1000 Mbps | 10/100/1000 megabits per second | — |
Product Description
The SURFboard SBG6580 Wi-Fi cable modem is 3 products in one device: DOCSIS 3.0 cable modem, Dual-Band 802.11N Wi-Fi access point and 4-port Gigabit Ethernet router. Capable of download speeds up to 343 Mbps and Wi-Fi speeds up to 300 Mbps per band, the SBG6580 is an affordable, complete solution for your home network. And with built-in security you never have to worry. Own yours today and save money on monthly rental fees.
What's in the box
From the manufacturer
SURFboard Cable Modem & Wi-Fi Router
High-speed Internet and Wireless N at your fingertips. The SURFboard SBG6580 Wi-Fi Cable Modem is 3 products in one device: DOCSIS 3.0 Cable Modem, Dual-Band 802.11n Wi-Fi Access Point and 4-port Gigabit Ethernet Router. Capable of download speeds up to 343 Mbps and Wi-Fi speeds up to 300 Mbps per band, the SBG6580 is an affordable, complete solution for your home network. And with built-in security you never have to worry. So what are you waiting for? SURFboard.
Features
8X Faster than DOCSIS 2.0.
Download speeds up to 343 Mbps.
DOCSIS 3.0 Cable Modem.
8 download and 4 upload channels.
Supports IPv4 and IPv6 – the latest Internet standard.
Compatible with major U.S. Cable Providers.
802.11n Wi-Fi.
Switchable 2.4/5.0 GHz Dual-band.
Wi-Fi speeds up to 300 Mbps per band.
2×2 omni-directional antenna.
4-Port Gigabit Ethernet Router.
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Product information
Technical Details
Brand | ARRIS |
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Series | SBG6580-2 |
Item model number | SBG6580 |
Item Weight | 8 ounces |
Product Dimensions | 6.77 x 1.97 x 6.58 inches |
Item Dimensions LxWxH | 6.77 x 1.97 x 6.58 inches |
Color | Black |
Manufacturer | ARRIS Solutions, Inc. |
ASIN | B0100KRBA6 |
Is Discontinued By Manufacturer | No |
Date First Available | August 25, 2016 |
Additional Information
Customer Reviews |
3.9 out of 5 stars |
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Best Sellers Rank | #41,822 in Computers & Accessories (See Top 100 in Computers & Accessories) #174 in Computer Networking Modems |
Warranty & Support
Feedback
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the ease of use of the router. For example, they mention it's easy to setup and configure. That said, some complain about the connectivity issues. They say it provides very weak WiFi, and experiences frequent drops in internet service. Opinions are mixed on the quality, signal quality, value, and compatibility.
AI-generated from the text of customer reviews
Customers like the ease of use of the networking router. They say that it is very easy and quick to setup, and the web interface is intuitive and easy to navigate. Some mention that the installation was not bad, and that it was completely set up in less than 30 minutes.
"Easy to set up and use. I bought this modem to replace my existing Zoom modem. I was having 10 or more internet connection problems every day...." Read more
"...it came as advertised. It was pretty much plug and play, Xfinity was great about assisting with activation...." Read more
"...That’s $10/mo off my Comcast bill. Super easy to set up if you already have the Comcast app and second authentication set up...." Read more
"...The GUI interface is easy to navigate and to set up...." Read more
Customers have mixed opinions about the quality of the networking router. Some mention that it works fine, has a built-in wifi, and has no problems at all. Others say that it was faulty, has an ongoing issue with its firmware, and went dead a few months back.
"...After installing the new modem the problem has been fixed. No disconnects in the 8 days (since I installed it)...." Read more
"...what the options were to replace the device as it is clearly a defective item...." Read more
"...Basically, Arris was blowing me off. Modem is working fine, but the wifi has steadily disintegrated until now it drops all of the time and my phone..." Read more
"...As a router/modem combo it works pretty well and actually has some good features, like supporting DDNS and other advanced options a tech head like..." Read more
Customers are mixed about the signal quality of the router. Some mention that it works like a charm, has faster speeds then original optimum equipment, and has no buffering when streaming. However, others say that they started having issues with their internet speed and page loading being crazy. They also mention that the download speeds are always near 30 Mbps, and the connection is fast and reliable. However some customers also mention the speed test is on average 20 MBPS, which makes it clear that the router doesn't support the speeds it claims to.
"...Over the router, however, the speed test is on average 20 MBPS which makes it clear that any issue lies with the router, and not the service provider..." Read more
"...At my second attempt, everything went smoothly and I was notified that my modem, was now activated. Yeah!!..." Read more
"...day just to keep a connection going, and it's clear it's been in a slow failure since the wifi started going out a little less than a year ago and I..." Read more
"...My download speeds are always near 30 Mbps which is what I pay for. I am absolutley satified." Read more
Customers are mixed about the value of the networking router. Some mention that it has a good price, works well, and will pay for itself. However, others say that it's not worth the money, an absolute waste of money, and useless.
"...It IS a good price, especially since it is a modem and router, however I should have read the reviews closer...." Read more
"...An absolute waste of money.Update: Amazon was kind enough to refund a good portion of my money on this...." Read more
"This modem (SBG6580) is fairly priced and was easy to set up online with Xfinity, without requiring any human intervention from Xfinity...." Read more
"...directly connected to it but if you need to use the wifi, its not worth the money." Read more
Customers are mixed about the compatibility of the networking router. Some mention that the wireless signal is strong, excellent, and has never been stronger. However, others say that the modem/router is absolutely terrible, the range on the built-in router is sub-par, and it's the worst router and model combo they have had in many years.
"...2. The range on the built in router is sub-par compared to a cheap router with antenni...." Read more
"...it's easy to install or if it's for gaming but it is a good cable modem/router combo unit. does most things external routers do...." Read more
"...Not compatible with Verizon, ATT or Centurylink." I recently began service with Xfinity...." Read more
"It's a terrible modem/router, and if I could do it again I would not buy it. The Wi-Fi range is terrible...." Read more
Customers are dissatisfied with the connectivity of the router. They mention that it provides very weak WiFi, has frequent drops in internet service, and the signal is not the best at distance. Some customers also report that the connection constantly breaks.
"...attempt, as the modem was being recognized by Comcast, the signal suddenly dropped and I had to start all over again...." Read more
"...but honestly the money saved has not been worth the headache of poor connectivity and the hours I've spent trying to fix this." Read more
"...Modem is working fine, but the wifi has steadily disintegrated until now it drops all of the time and my phone can't sustain a connection to it at..." Read more
"...going, and it's clear it's been in a slow failure since the wifi started going out a little less than a year ago and I switched to another solution...." Read more
Customers are dissatisfied with the dual band feature of the router. They mention that it does not support simultaneous dual band, and can only use one band at a time. Some say that the modem did not provide dual band option for 5G.
"...It does not broadcast both at the same time and therefore you cannot go back and forth easily depending on strength of signal and/or proximity to..." Read more
"...A critical problem with this modem-router is that it does not support simultaneous dual band...." Read more
"...This modem also does not broadcast simultaneously both 2.4 and 5Ghz...." Read more
"It does the job but be aware it is dual band but you can only broadcast one or the other...." Read more
Customers are dissatisfied with the coverage of the router. They mention that it does not reach their entire condo, has very small range, and disconnects often. Some say that the signal barely covers their 2 bedroom, 800 sq ft apartment. Overall, customers are disappointed with the product's coverage and recommend looking for a different router.
"...Max i got it was 80ish with it being on 5 gig network. The range is so so, so if you're a gamer or using Netflix via Wi-Fi, I woukd recommend..." Read more
"...The only downside is the coverage area. 5g coverage is roughly half that of 2g as it is...." Read more
"...My only complaint is that the signal barely covers my 2 bedroom 800 sq ft. apartment...." Read more
"...I use it with xfinity in Chicago. It has no problem reaching all areas of single level 2200 square foot condo (router is placed in middle of condo)." Read more
Reviews with images
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Top reviews from the United States
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I placed the modem/router in a center hall closet in my house to see how the wi-fi would work. Basically moved the previous setting 50 feet from where it was prior and the signal now will cover our entire home. No noticeable drop in wi-fi service at either end of our home (3400 sq.ft) and I need to use a Verizon repeater to use our cell phones, which also is much better now. If it matters, ATT could only get us 3mbs d/l and .40mps u/l so going to a 60mbs d/l and 7mbs u/l is a HUGE improvement. The closet location has vent to the attic and under the house so it stays cool year round and I don't anticipate any heat related problems for the modem.
As for the lights on the modem/router, I don't care, can't see them behind a closed door. :) Although I don't think they're as bright as someone mentioned if you had it in the open area. However, if you placed it by your TV and looked at it all the time, I can see where it might be bothersome.
Right now I'm happy. I have Ethernet throughout the home and have 2 destops, 1 laptop, solar array, DirecTV, printer, Smart TV on CAT5e and 5 wireless phone/tablet/Roku and it works just fine.
Reviewed in the United States on January 28, 2018
I placed the modem/router in a center hall closet in my house to see how the wi-fi would work. Basically moved the previous setting 50 feet from where it was prior and the signal now will cover our entire home. No noticeable drop in wi-fi service at either end of our home (3400 sq.ft) and I need to use a Verizon repeater to use our cell phones, which also is much better now. If it matters, ATT could only get us 3mbs d/l and .40mps u/l so going to a 60mbs d/l and 7mbs u/l is a HUGE improvement. The closet location has vent to the attic and under the house so it stays cool year round and I don't anticipate any heat related problems for the modem.
As for the lights on the modem/router, I don't care, can't see them behind a closed door. :) Although I don't think they're as bright as someone mentioned if you had it in the open area. However, if you placed it by your TV and looked at it all the time, I can see where it might be bothersome.
Right now I'm happy. I have Ethernet throughout the home and have 2 destops, 1 laptop, solar array, DirecTV, printer, Smart TV on CAT5e and 5 wireless phone/tablet/Roku and it works just fine.
Results: Rental (ARRIS TG1682G) -Ping 12 and above--Download speed: 70 to 80 Mbs, at high peaks (PM) and 110 t0 120 Mbs at low peaks (AM).
VS
ARRIS SURFboard SBG6580-2 -Ping 6 and above--Upload/Download speed(s): Similar but with one notable difference, signal strength remains
impressively strong.
*Will update if there are any changes.
I should also mention that I found out in an earlier call to Arris customer service, prior to experiencing the cut out issue, that even though the product is marketed as "dual band" it is not "dual band concurrent," meaning you either have to have it set to 2.4 OR 5 GHz. It does not broadcast both at the same time and therefore you cannot go back and forth easily depending on strength of signal and/or proximity to the device. More misleading marketing.
Lengthy, yes but I think important to know what you are getting into with the product and the company. Arris and their product get one star. Amazon get 5 stars for taking it back.