Citing a highly competitive pay-TV landscape, Sony has announced that it is shutting down PlayStation Vue in January, 2020.
What was once one of many options available for the ever-growing tribe of cord-cutters who hate cable but must have live TV, Vue began life on PlayStation gaming consoles, but since then the service has gone through a number of changes. Channels have come and gone and pricing has shifted. But clearly the service hasn’t attracted enough users.
If you’re still a subscriber, we’ve assembled this detailed guide to Sony’s internet TV service, which outlines Vue’s numerous channel packages and pricing, takes a look at supported devices, and offers our own thoughts on the service from the user perspective.
Pricing and channel packages
PlayStation Vue’s prices increased by $5 per package on July 31, 2019, making Sony’s service one of the priciest ways to get your live TV fix online.
As you can see from the charts below, there are multiple channel packages available. Packages include the major networks — NBC, ABC, CBS, and Fox — but the availability of these channels varies based on which TV market you live in. This market coverage is constantly being updated, so if you don’t see a particular local affiliate for your area, it may get added in the future. For instance, on July 31, 2019, Sony announced an additional 45 markets for NBC affiliates, bringing total market coverage for that broadcaster to 94%. No matter where you live, you should have access to at least one of your local stations, and over 60% of Sony’s customers should get all Big Four locals too.
That said, while the service covers live channels for much of the country, not every market will have access to every local channel. The good news is, regardless if you have live access to a Big Four affiliate, you’ll still be able to access their shows on-demand. You can find out more about Vue’s local channels here.
For Vue’s basic Access package, you’ll be spending $50 a month for more than 45 channels, including staples such as ESPN, CNN, Disney Channel, Cartoon Network, and major networks.
Core ups the channel count to over 60 for $55, adding in entertainment channels like IFC and TCM, as well as several sports channels including NBA TV, NBC Golf, ESPNU, and more. As of August 2019, Core and better plans now include the ACC channel and the NHL Network.
Elite adds another 30-plus channels for $65, bringing many niche channels and another group of sports channels, and most importantly begins to add in channels like Epix and Hallmark channels, which are available as add-ons in the previous plans.
Finally, the $85 Ultra package features the same full 90-channel suite that Elite offers but adds HBO and Showtime to the mix. At this level, nearly all add-on channels are included, with just a few exceptions.
Regardless of where you live, each package features the same basic channel selection, with higher-tier subscription packages simply adding in more channels. By upping your subscription to a higher price point, you can rest easy knowing you’re not going be leaving channels behind in exchange for new ones. In this way, PlayStation Vue is more akin to AT&T TV Now than Sling TV, the latter of which offers a higher subscription plan that actually dumps some channels from its lower-priced sibling.
It’s also important to note that Sony does not carry Viacom-owned channels, meaning that channels such as MTV, Spike, and Comedy Central are all unavailable. If you’re looking specifically for these channels, you’d best go elsewhere. However, if you’re a fan of any of Fox Network’s multiple channels — such as Fox News, FS1, Fox Business, or Fox Soccer Plus — PS Vue features a specialized Fox-branded feed that curates all available live and VOD content from Fox-owned channels plus local affiliates into a single location.
There’s a handful of à la carte add-ons available on PlayStation Vue, but a large number of these channels are already included in the Elite and Ultra channel packages. Further, some channels are unavailable with certain channel packages, namely the Access package. We’ve noted these exceptions where applicable.
Epix Hits: $4 per month ($3 per month for PlayStation Plus subscribers). Epix Hits is included in Elite and Ultra packages.
Sports Pack: $10 per month (not available for Access package subscribers). Includes NFL RedZone, ESPN Bases Loaded, ESPN Classic, ESPN Goal Line, Eleven Sports Network, Fox College Sports (Atlantic, Central, and Pacific versions), LHN, MLB Strike Zone, NBC Sports, NESN National, and Outside TV.
Español Pack: $5 ($4 for PlayStation Plus subscribers); includes NBC Universo, Nat Geo Mundo, CNN Espanol, Fox Deportes, Discovery En Espanol, Discover Familia, Fox Life, CineSony.
HBO: $15 per month. An HBO subscription is included as part of the Ultra package.
Showtime: $11 per month ($9 per month for PlayStation Plus subscribers). A Showtime subscription is included as part of the Ultra Package.
Cinemax: $15 per month.
HBO + Cinemax Bundle: $22 per month ($20 per month for PlayStation Plus subscribers). An HBO subscription is also included as part of the Ultra package, but there’s not one for Cinemax.
Fox Soccer Plus: $15 per month ($13 per month for PlayStation Plus subscribers).
Epix Hits + Showtime bundle: $14 per month ($11.50 per month for PlayStation Plus subscribers). Epix Hits is included in Elite and Ultra packages. A Showtime subscription is included as a part of the Ultra Package.
FX+: $6 per month. FX+ offers ad-free, on-demand programming from “all first-run series” broadcast on FX and FXX, along with select past episodes and series for a total of over 1,000 episodes.
Features and user interface
Perhaps the most enticing feature about PlayStation Vue is the number of streams that can be watched at the same time. Vue users are granted a total of five simultaneous streams and up to 10 different user profiles per account, which outpaces the allowances from its competitors. This also makes Vue a great choice for larger families, as several people can stream to their device of choice without interfering with or barring another member of the family. Only two of the five simultaneous streams can be viewed away from home. The remaining three simultaneous streams must be viewed within the same home.
Vue’s cloud DVR feature is also an appealing bonus for those interested in recording live TV to watch later (and really, who isn’t?). Once recorded, your content will be stored for up to 28 days. There is some confusion as to the exact capacity of the DVR feature. In the past, Sony has said you can record up to 500 “episodes,” though there was no mention of how long it considered an episode to be — 30 minutes? 60 minutes? More? Three-day replay and on-demand content are also available for a number of channels on the service, though Sony places some restrictions on certain DVR content. For instance, you cannot record HBO, ESPN Classic, Showtime, or Cinemax at all, and Fox, FX, and FXX will not let you fast-forward their DVR’d shows. Best of all, the DVR feature is free, unlike Sling TVs.
Vue also has the distinction of being the only service to allow pause, rewind, and fast-forward on all channels (yes, all of them). You won’t find that on other services. For example,
It’s important to note that the user interface for PlayStation Vue will be different depending on the device you use. The best viewing experience is on the PlayStation 4 or PlayStation 3, with an interface designed around the DualShock controller and the PlayStation dashboard. Various other supported devices will work as you would expect them to, just maybe not as smoothly or responsively as on a PlayStation console.
The list of PlayStation Vue-supported devices has expanded significantly since it debuted, and more seem to be added regularly. Keep in mind, however, that watching PlayStation Vue on a TV or set-top device is a very different experience than using it on a mobile device. Primarily, some channels can’t be watched on the go due to licensing restrictions. Furthermore, you won’t be able to access any of your recorded DVR content on a mobile device.
- PlayStation 4 and PlayStation 4 Pro
- PlayStation 3 (only one device per five simultaneous streams)
- Amazon Fire TV
- Android phones/tablets (Android OS 4.4 and higher)
- Android TV (Android OS 4.4 and higher)
- Apple TV (4th gen, tvOS 10.0 and higher)
- Fire tablets (Fire HD6 or newer)
- Google Chromecast
- iOS devices (running iOS 8.0 and higher)
- Roku devices (running version 7.7 and higher)
- Windows PCs
- Web browsers via vue.playstation.com/watch
PlayStation Vue is pricey when compared to the competition, and we can’t help but wonder if anyone really needs the number of channels its packages cram in. Then again, its robust cloud DVR and time-shifting features outclass most of its rivals. Vue also features flexibility in terms of the number of users who can access the same account simultaneously. These are handy features many users crave from their streaming services.
For those who own a PlayStation console, and don’t mind paying a little extra, PlayStation Vue may just be your best bet for a streaming service with hefty channel packages — especially if you’re already subscribed to PlayStation Plus. Otherwise, you may want to shop around a bit.
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