Amazon pulls Echo Wall Clock off the market due to connectivity issues

amazon pulls echo wall clock
Bruce Brown

After customer complaints about connectivity issues, Amazon has pulled the Echo Wall Clock from the market.

Joanna Stern, a tech writer for The Wall Street Journal, first noted the clock’s status change on Twitter, “Guess it wasn’t the time for the Amazon Echo Wall Clock. I reviewed it for our newsletter this week and in the process discovered it’s been pulled because of connectivity issues.”

An Amazon spokesperson confirmed the clock’s removal to The Verge, “We’re aware that a small number of customers have had issues with connectivity. We’re working hard to address this and plan to make Echo Wall Clock available again in the coming weeks.”

Amazon introduced the Echo Wall Clock along with many other new Alexa-compatible products at the company’s September 2018 Hardware Event, but the device was not available until December 14, 2018.

The clock’s primary purpose is to provide visual reminders for timers set with an Alexa device. Sixty LEDs that mark the minute positions on the clock light up to indicate the time remaining on the first timer that will finish. If you set more than one timer, the second and subsequent timers are indicated by sole LEDs. In the photo accompanying this article, the first timer has nine minutes remaining and a second timer has 15 minutes left. When a timer finishes, all 60 LEDs flash at the same time, along with the associated Alexa device sounds. The flashing and sounds continue until someone says, “Alexa, stop!”

Because this writer’s family has used Alexa timers frequently for two years, we pre-ordered an Echo Wall Clock. We like using the timers but found that too often we had to ask Alexa how much time was left. The Echo Wall Clock sounded like a simple solution to a growing minor annoyance, and its $30 price tag wasn’t much of a premium over a conventional dumb clock.

When the Echo Wall Clock arrived on the launch day, I installed it in our kitchen, paired it with a third-generation Amazon Echo Dot and had no connectivity issues whatsoever. A few weeks later when I paired the clock with a different Echo Dot, there was a minor Bluetooth connectivity issue easily resolved by removing one of the clock’s AA batteries for a couple of seconds. After I popped the battery back in, the clock paired with the second Dot quickly.

As of publication, it’s not clear whether Amazon will put the Echo Wall Clock back on the market. The product page now includes a standard notice Amazon uses when items sell out without a firm re-stocking date or when it removes products for other, unspecified reasons: “Currently unavailable. We don’t know when or if this item will be back in stock.”

We will keep track of the Echo Wall Clock’s availability and cycle back to update this post when the status changes.

Emerging Tech

Words are so 2018. The Peeqo robot speaks exclusively in GIFs and video clips

Move over, Amazon Echo! Peeqo is a cute robot that will answer your spoken word questions by displaying a specially selected short video or GIF. Because, you know, it’s the year 2019.
Smart Home

What exactly is Alexa? Where does she come from? And how does she work?

While "Alexa" has become synonymous with products like the Amazon Echo, you can't actually go out and buy an "Alexa." So what is Alexa? How does she work? Here's everything you need to know about Amazon's virtual assistant.
Smart Home

Google Home Mini vs. Amazon Echo Dot: Which smart home speaker is better?

We put the two most popular smart home speakers -- the Google Home Mini and the 3rd generation Amazon Echo Dot -- together and tested them on appearance, audio, and abilities. So which should you buy? Find out how they did in our showdown.
Smart Home

Alexa, dim the lights: How voice assistants can help with Valentines Day

If you have an Amazon Echo or Google Home device, you can sweep your sweetheart off his or her feet this Valentine's Day with these romantic, mood-setting tips. Your sweetie will be impressed.
Smart Home

Ring adds color night vision to wired security devices and HDR to wireless ones

Ring rolled out color night vision to its wired security products with cameras such as the Spotlight Cam Wired. At the same time, Ring added HDR control to its battery-powered security devices including the Video Doorbell 2.
Mobile

These 13 gadgets walk a fine line between ingenious and insane

The annual avalanche of devices and gadgets is astounding, but how many will succeed? A few are destined to spark new trends, while the majority fade deservedly into obscurity. We look at some gadgets on the border of brilliant and bonkers.
Product Review

From tables to porches, Ring's Stick Up Cam watches wherever you want

Ring’s latest home security camera offers more versatility than ever before, with the ability to mount it, set it on a table, or put it inside or outside. We got a chance to test it out. Here’s how it went.
Smart Home

Check out the largest pools in the world - and how you can get there

From Egypt to Singapore to California, here's a pictorial breakdown of some of the biggest and largest pools in the world. Many of these pools are so big that you can even kayak and windsurf on them.
Smart Home

Consumer groups call out retailers in a bid for better IoT security

Consumer groups posted a "Dear retailer" letter on February 12 that called out Walmart, Best Buy, Amazon, and Target, shaming the companies for selling insecure smart home devices.
Deals

The best Presidents’ Day sales 2019: Amazon, Walmart, Dell, and more

Presidents' Day sales are a great chance to score electronics, clothing, home and office stuff, and other goodies at a discount. We’ve smoked out a large handful of the best of these Presidents' Day deals, from tech to bedding, to help…
Deals

Walmart drops a killer Instant Pot deal for Presidents’ Day weekend

With the Walmart Presidents' Day sale going on right now, you can actually pick up the Instant Pot Lux60 6-quart programmable pressure cooker for just $69 -- $30 off its normal price.
Smart Home

Walmart slashes prices on Google Home during its Presidents’ Day sale

Walmart slashes prices on Google Home during its Presidents' Day sale. Whether you're taking your first step in configuring a smart home or expanding to every room, Walmart has excellent sale prices for all the key components.
Deals

Walmart Presidents’ Day sale: Instant Pot, Google Home, and 4K TV deals

Presidents' Day weekend is one of the best times of the year to find deep discounts on 4K TVs, laptops, Instant Pots, clothes, mattresses, and furniture. And Walmart is offering deals on all of those things and more.
Product Review

Ring Video Doorbell 2 is the simplest entry into a smarter doorway

The Ring Video Doorbell 2 may lack the style and sophistication of premium door-dingers, but few can match its simplicity and versatility. The device, available in both wired and wireless configurations, is easy to set up and adds instant…