Skip to main content

Google confirms that its Assistant is acting strangely again

Most smart speaker glitches aren’t worthy of a breaking news bulletin, but a new rash of Google Assistant bugs might be worth some pixilated ink. A number of reports have appeared in recent days on a Google Assistant forum that show the digital assistant is spontaneously switching to U.S. English only and refusing to respond to the traditional “OK, Google,” command.

The company has acknowledged that it’s having some issues and that the Google Assistant support team is looking into users’ problems with the digital assistant and its accompanying use on smartphones and the company’s Google Home products.

Recommended Videos

As first reported at Piunikaweb, Google’s response has been straightforward, if a bit muted. The common response to the outbreaks of breaks goes something like this: “Hey, folks. Thank you for sharing feedback regarding this issue, and I apologize for any inconvenience this may have caused. The team is aware of this problem and currently investigating a stable solution. Please feel free to continue updating this thread with any additional information.”

Weirdly, in addition to switching to U.S. English and refusing to respond to wake-up commands, Google Assistant is also going through a sex change. Several users on the forum report their Google Assistants not only changing languages, including switching between accented English versions including British English and Australian, but have also changed from female to male and vice-versa.

Here are some of the complaints being fielded against Google over the Google Assistant fracas:

“My Google Home and Samsung GS7 phone assistants have started talking in an American male voice too.  I am based in the U.K. and both are set to U.K. English with the female assistant voice who I miss.  I literally hate the male American voice!  Why has it gone Google?  Interestingly this has only affected my free Google account. When I switch to my G suite account the female U.K. English comes back, however I can’t access my calendar etc. with G suite! Get this sorted Google and bring back my U.K. English female!”

And:

“Yeah, I’m a U.S. user but have mine set to U.K. English because I dig the accent. Last night it started responding in U.S. English, and every time I tried to switch it around I’d get the “something went wrong, please try again in a second” in the accent of my choice followed by a reversion to U.S. English immediately afterward. Today I’m occasionally getting the odd response in the chosen accent, but most of the time it’s back to the default. Please fix, I’m feeling less cultured by the moment. :)”

Another user reported that they were able to change the localization to Japanese and talk to the device in Japanese but somehow Google seems to have misplaced all the non-U.S. English Language assistants.

Users are also currently reporting that the “Voice Match” setting on their Google Assistants is currently grayed out after the last software update. We’re also pondering whether this has something to do with the Google Assistant’s newly acquired multilingual features. Regardless, we’ll keep an eye on the Case of the Missing Overseas Assistants and let you know if the problems persist.

Clayton Moore
Contributor
Clayton Moore’s interest in technology is deeply rooted in the work of writers like Warren Ellis, Cory Doctorow and Neal…
The most common Google Nest Mini problems and how to fix them
A coral Google Nest Mini mounted on a brick wall.

The Google Nest Mini (2nd Gen) is one of the best smart speakers of 2024. Despite its low price, the Nest Mini gives you full access to Google Assistant, provides surprisingly great audio for a device its size, and is compact enough to fit nearly anywhere in your home. Whether you want to listen to music, dish out commands to other smart devices, or check the news, the Nest Mini can do it all.

However, the Nest Mini isn't without its faults. Setting up and using the smart speaker is typically a straightforward, hassle-free experience. But like all electronics, some owners have noticed strange issues when performing simple tasks — such as connectivity problems or an unresponsive unit.

Read more
Echo Show 8 vs. Nest Hub: Does Amazon or Google offer the best smart display?
Google Nest Hub 2nd Gen on table.

Anyone in the market for a reasonably priced smart display has probably stumbled across the Echo Show 8 and Nest Hub. Both clock in at under $150 (often less when on sale) yet provide homes with many of the same features found on premium alternatives like the Nest Hub Max and Echo Show 10.

But is the Echo Show 8 better than the Nest Hub? And what exactly is the difference between these two smart displays? Here's a comprehensive look at both to help you decide which one to bring into your smart home.
Pricing and design

Read more
Google Assistant loses 17 features as the company lays off employees
google assistant mobile.

In an attempt to streamline the platform and "focus on quality and reliability," Google is axing 17 features from Google Assistant. The move corresponds with news the tech company is laying off hundreds of employees from its voice assistant division, as well as the exit of Fitbit co-founders James Park and Eric Friedman.

Google hasn't revealed an exact date for removing features, but in the next few months, you'll no longer be able to use your voice to send emails or audio messages, reschedule events in Google Calendar with your voice, or check your travel itinerary by voice. The full list of removals is staggering, encompassing 17 abilities.

Read more