Jawbone offers full refund for UP wristbands due to performance issues

JAWBONE-UP-BANDS

According to an announcement posted on the company site by Jawbone CEO Hosain Rahman, the Jawbone UP fitness accessory is being pulled from the market and the company is offering a refund to anyone that has a malfunctioning UP device. All UP devices are eligible for the refund, even UP wristbands that were given as gifts. The “No Questions Asked” program uses the serial number on the device to register for the refund and doesn’t require a physical return of the faulty hardware. Owners of the UP wristband within the United States will receive a cash refund of $109.43 or they can opt for $150 in Jawbone store credit to redeem for other devices made by Jawbone. The refund must be claimed between December 9 and December 31 2011. Once the refund is verified and approved by Jawbone, UP owners can expect to see the money or credit within four to six weeks.

jawbone-up-wearCurrent owners of the UP device should go to the main refund page if their device is malfunctioning. Jawbone has pulled all UP devices from retail outlets and the company doesn’t plan to release the UP device again until all faulty electronics are fixed. Specifically, Rahman indicated that the bands lose the ability to hold a charge due to two specific capacitors within the device. There’s also a second issue with the band’s hardware that makes syncing the band problematic. Jawbone was quick to emphasis that there’s no safety issue with the bands, only performance related problems.

The company did not release a date when the Jawbone UP would be available again. The Jawbone UP is designed to be wore on a wrist at all times and works together with a smartphone application to track fitness goals. The device tracks motion and it able to differentiate between exercise and sleep. Users can join other Jawbone UP owners in tracking fitness goals and encourage each other along the way. The device retailed for approximately $100 before being pulled from the market.

Emerging Tech

Awesome Tech You Can’t Buy Yet: Grow veggies indoors and shower more efficiently

Check out our roundup of the best new crowdfunding projects and product announcements that hit the web this week. You may not be able to buy this stuff yet, but it sure is fun to gawk!
Mobile

Be careful who you bokeh, jokes Apple’s latest iPhone ad

With iPhone sales under pressure, you'd think there wouldn't be much to laugh about at Apple HQ. But the company has seen fit to inject some humor into its latest handset ad, which highlights the camera's Depth Control feature.
Deals

Amazon slashes prices on Fitbit Versa smartwatches for Presidents’ Day

Amazon is offering a solid $30 discount on this great fitness tracking smartwatch right now. So if you're looking for a wearable that can help you track steps, sleep, and activity, now is a great time to pick one up for less.
Deals

Make some time for the best smartwatch deals for February 2019

Smartwatches make your life easier by sending alerts right on your wrist. Many also provide fitness-tracking features. So if you're ready to take the plunge into wearables and want to save money, read on for the best smartwatch deals.
Product Review

The Oaxis Timepiece is minimalist in style, maximalist in frustration.

The Oaxis Timepiece wants to be a traditional watch, a fitness tracker, and a basic smartwatch all-in-one. That’s a tall order, despite it sounding quite simple, so can the sub-$180 wearable manage to pull it off?
Smart Home

Clean up with these Presidents’ Day sales on washers and dryers

Clean up with these Presidents' Day weekend sales on washers and dryers. We picked the top washers and dryers from six major online merchants, but there are many more choices. Altogether the six sites have 920 washers and dryers on sale.
Emerging Tech

Here’s how Facebook taught its Portal A.I. to think like a Hollywood filmmaker

When Facebook introduced its Portal screen-enhanced smart speakers, it wanted to find a way to make video chat as intimate as sitting down for a conversation with a friend. Here's how it did it.
Product Review

Packed with features, the Ring Spotlight Cam Wired makes home security a breeze

With an integrated spotlight, crystal-clear video, and color night vision, this device makes home security a cinch. Here's why we like the Ring Spotlight Cam Wired as a great choice for outdoor home security.
News

KBIS 2019: LG adds Tovala’s meal platform to its array of smart oven add-ons

LG Electronics USA is launching new partnerships at KBIS 2019, including a new app integration into its smart ovens that will add Tovala's meal delivery and preparation platform. LG also features partnerships with SideChef, Innit, and Drop.
Smart Home

Amazon may be close to opening its first cashier-free store outside U.S.

Amazon could be on the verge of opening its first cashier-free store outside of the U.S. after a recent report claimed the company has secured retail space for a location in central London.
News

Ready for his close-up: Another man was caught licking a Ring video doorbell

A man in Lake Worth, Florida was caught on film licking a family's video doorbell. This makes the second incident like this in just over a month, after another doorbell licker was caught in California.
Deals

The best Presidents’ Day sales 2019: Amazon, Walmart, Dell, and more

Presidents' Day sales are a great chance to score electronics, clothing, home and office stuff, and other goodies at a discount. We’ve smoked out a large handful of the best of these Presidents' Day deals, from tech to bedding, to help…
Smart Home

Perlick brings a bigger, bolder version of its high-tech fridge to KBIS 2019

Milwaukee-based manufacturer Perlick has been making refrigerators for nearly 50 years. It will be unveiling a bigger, bolder version of its popular column refrigerator at KBIS 2019.
Smart Home

No strings attached: This levitating lamp uses science to defy gravity

Now on Kickstarter, the Levia lamp is a cool industrial-looking lamp which boasts a levitating bulb. Looking for a table light that will dazzle visitors? You've come to the right place.