Nest considers compensating owners of the soon-to-be defunct Revolv

nest revolv compensation flash link 1500x1000
Generally speaking, it’s sensible — strategic even — to be an early adopter. If nothing else, who doesn’t love saying, “I knew about that before it was cool”? Answer: owners of Revolv, the over-priced hockey puck that was once a part of the Internet of Things, but is now being shut down by parent company Nest. Now, in an attempt to appease angry Revolv owners, Nest (which bought the company back in 2014) is now considering compensating consumers “on a case-by-case basis.”

In a statement given to the Verge, a Nest spokesperson said, “We’ve been working with the small number of Revolv customers on a case-by-case basis since we sent out the first customer notification in February to determine the best resolution, including compensation.” But this rather ambiguous statement doesn’t reveal much about the nature of the compensation — will it be the full price of the Revolv hub? Some sort of recognition for wasted time? Another type of smart home system? Nobody knows.

Of course, it’s no great surprise that customers are none too pleased with Nest’s decision, especially given that Revolv once guaranteed a “lifetime subscription” with the sale of its hub, which meant that the device would be constantly updated “for the lifetime of the product” to ensure continuous, seamless activations. Needless to say, the company has reneged on this promise, and users have certainly noticed.

In a post on Medium, Revolv customer and CEO of medical app company Televero, Arlo Gilbert, noted that the end of Revolv would mean that “[his] landscape lighting will stop turning on and off, [his] security lights will stop reacting to motion, and [his] homemade vacation burglar deterrent will stop working.” He asked, “Is the era of IoT [Internet of Things] bringing an end to the concept of ownership? Are we just buying intentionally temporary hardware?”

While Nest and Revolv may not have an answer to that particular hard-hitting question, customers are encouraged to contact customer support at help@revolv.com for more information on the compensation piece of the puzzle, and hopefully, be made to feel slightly less ripped off in general.

Product Review

Ring Video Doorbell 2 is the simplest entry into a smarter doorway

The Ring Video Doorbell 2 may lack the style and sophistication of premium door-dingers, but few can match its simplicity and versatility. The device, available in both wired and wireless configurations, is easy to set up and adds instant…
Mobile

The iPhone XS Battery Case's battery has a smaller capacity than previous cases

Apple has been rumored to be working on a new iPhone battery case for the iPhone XS, iPhone XS Max, and iPhone XR. Now, those new cases are finally here, offering seven hours of extra use for each iPhone and are available for $129.
Gaming

Latest ‘Fortnite’ update channels Halo with a scoped revolver

The latest update for Fortnite, update 7.20, is now available, and it brings a new Scoped Revolver weapon to the game alongside the returning Glider item and a limited-time Snipers-only mode.
Computing

Style up your MacBook Air with one of these great cases or sleeves

Whether you’re looking for added protection or a stylish flourish, you’re in the right place for the best MacBook Air cases. We have form-hugging cases, luxurious covers and padded sleeves priced from $10 to $130. Happy shopping!
Gaming

Transport your Nintendo Switch in style with these nifty cases

The Nintendo Switch, which boasts both wired and handheld modes, needs a good case to ensure it doesn't get beat up while you're on the go. We scoured through dozens of Switch cases to bring you the best ones.
Smart Home

Ring security camera catches man licking the doorbell for hours

A family in Salinas, California had their Ring camera capture something pretty unexpected: a man licking the doorbell outside of their home for more than three hours. The incident took place around 5:00 a.m.
Health & Fitness

In search of the fountain of youth, beauty companies turn to tech

Beauty tech is a fairly new concept, but at CES 2019, companies such as Olay, L’Oreal, and Neutrogena were fully embracing it with all kinds of gadgets that promise to give you glowing skin.
Smart Home

GHSP makes a (back)splash with its touchscreen concept kitchen

One of the coolest concept kitchens from CES 2019 came from GHSP. It created a backsplash entirely made of touchscreens. That means the control panel for your kitchen is accessible no matter where you are.
Product Review

Kwikset Kevo Contemporary review

Tired of carrying around keys? Make keyless entry so easy that all you have to do is have your phone nearby to open the door. It’s a little pricey, but sleek lines and simple features make the Kwikset Kevo Contemporary a great choice for…
Smart Home

Airbnb says sorry to guest for how it dealt with undisclosed security camera

An Airbnb guest recently found a surveillance camera in his rental apartment that hadn't been properly disclosed in the listing. The firm admits its initial response to the guest's complaint was poor, but has since made amends.
Smart Home

Thinking of buying an Instant Pot? Here's what you need to know

The Instant Pot is a powerful kitchen appliance that does everything from pressure cook to to slow cook to steam. Heck, you can even make yogurt in it. Here's all you need to know about the magic device.
Smart Home

Want a smarter home? Ditch the keys with these great smart locks

A good smart lock should offer a combination of security and convenience. Fortunately, these devices keep your home protected, your family safe, and your belongings secure from possible intruders.
Smart Home

The best sous vide machines cook your food perfectly, every single time

Want to make four-star meals from the comforts of your own kitchen? Here are the best sous vide machines available right now, whether you prefer simple immersion circulators or something more complex.
Smart Home

Busted: Facebook Portal gets 5-star reviews from company employees

It's fair to say that Facebook's Portal smart display received a tepid response at launch, so it was something of a surprise to see lots of glowing reviews of the device on Amazon. Turns out some were written by Facebook workers.