Skip to main content

Apple is now showing third-party repair stores on its online support website

iPhone Apple Store Line
Apple wants to make it easy for you to get your phone or computer repaired. Its online support system, which allows you to book appointments, goes a long way in doing that. Now, however, Apple is going a step further — by including third-party repair stores in that online system.

The change is small, but it is welcome. If you ever had to get an Apple device repaired, you know the wait time can run for weeks, not to mention the fact that it’s expensive to have Apple repair devices.

Of course, it’s only authorized repair locations that will show up in the database — authorized service providers are the stores that have been assessed by Apple and are able to do both AppleCare repairs and fixes that are out of warranty.

On top of showing all authorized repair stores, the new support site will also show availability — meaning you can compare all the locations near you to find where you will get the quickest repair. You will also be able to book a repair from the website.

The new site features will be welcome for both customers and third-party repair stores, many of which will be able to provide some relief for the Apple Stores that are unable to keep up with repair demands. As MacRumors notes, for example, San Francisco Apple Stores aren’t able to provide appointments until next week, but stores like Best Buy can offer repairs on the same day or the following one.

Sure, third-party repair stores may not offer the same fancy interior as the Apple Store, but when your iPhone is broken, it doesn’t really matter what the store looks like.

Editors' Recommendations

Christian de Looper
Christian’s interest in technology began as a child in Australia, when he stumbled upon a computer at a garage sale that he…
Google’s Android monopoly finds its biggest challenge, and Apple might be next
Apps screen on the Google Pixel 7.

The Competition Commission of India slapped Google with two hefty fines over anti-competitive strategies that have allowed it to dominate the mobile ecosystem in India. Totaling over $250 million, the penalties reprimand Google for forcing smartphone makers to avoid Android forks, prefer Google’s web search service, and pre-install popular cash cows like YouTube on phones.

Google was also disciplined for forcing its own billing system on developers that allowed the giant to take up to a 30% share of all in-app purchases for applications listed on the app store. Google is not really a stranger to titanic penalties; The EU handed Google a record-breaking fine of approximately $5 billion in 2018 for abusing its dominant market position — a penalty that was upheld in September this year following Google’s appeal.

Read more
Apple finally allows you to repair your own MacBook
Someone repairing the inside of a MacBook with a small screwdriver.

Apple has announced that you'll be able to repair your own MacBooks with approved parts starting tomorrow. For the time being, the self-service repair will only be available to U.S. users with M1 MacBooks, such as the M1 MacBook Air or M1 MacBook Pro 13.

"Customers who are experienced with the complexities of repairing electronic devices will be able to complete repairs on these Mac notebooks," the statement from Apple read. "With access to many of the same parts and tools available to Apple Store locations and Apple Authorized Service Providers."

Read more
Apple’s App Store to start showing more ads
App Store on-screen illustration

Folks with an iPhone, iPad, and iPod Touch will soon start seeing more ads when they dive into the App Store.

Ads do already appear in Apple’s App Store, but only in the Search section of the app. They’re easy to spot, too, as the listing has a blue shade behind it and a small blue badge that says “ad.”

Read more