Consumer Alert: Wal-Mart Spams Straight Talk

consumer alert wal mart spams straight talk spamAfter garnering the ire of consumers with unlimited data plans that aren’t actually unlimited, Wal-Mart’s low-cost carrier Straight Talk has belied its name yet again with an even shadier marketing strategy: shill reviews.

While we’re used to spam from the likes of tiny companies that need every eye they can get, we were surprised this morning when Digital Trends saw a bombardment of shill reviews promoting Straight Talk – a prepaid cellular service backed by giants Trac-Fone and Wal-Mart.

A flurry of “reviews” under different usernames left brief comments on the phones in question followed by hyperbolic raves about the wonders of Straight Talk. While we’ve since removed them, our research on the company churned up a slew of complaints about poor customer service, days spent without cell phone service while the carrier attempted to port over an old number, and even PIN numbers that scratch off airtime cards with the scratchoff material above them, leaving users out the money they paid for them.

Although TracFone has earned a solid reputation in the past, we recommend folks read our full guide to prepaid cell phones to learn about many of the hidden pitfalls to prepaid providers.

consumer alert wal mart spams straight talk screenshots
Mobile

Samsung says the Galaxy A9 won’t be its ‘best kept secret’ for much longer

The new Samsung Galaxy A9 2018 is different previous models, and with good reason: Samsung's strategy is changing, and it wants to provide better features and more value on its phones that cost less than the flagship S series.
News

Kodak’s ‘Digitizing Box’ service saves precious memories stuck on old media

If you've been meaning to convert your old family photos, videotapes, films, and audio recordings to digital but never seem to get around to it, then a new service from Kodak may prompt you to add it to your "to-do" list again.
Mobile

Let Google Assistant handle it: The Pixel 3 will soon be able to screen calls

Google's latest flagships, the Pixel 3 and Pixel 3 XL, are now official and we have all the details from the October 9 event in New York City and Paris. Here's everything we know about the Google Pixel 3 and Pixel 3 XL.
Deals

The best iPhone deals for October 2018

Apple devices can get expensive, but if you just can't live without iOS, don't despair: We've curated an up-to-date list of all of the absolute best iPhone deals available for September 2018.
Mobile

OnePlus charges into U.K. carrier stores, leaving online-only start in the past

OnePlus's next phone, the OnePlus 6T, will be more widely available than any OnePlus phone before it, as the company has announced major deals with retailers in the U.K. The device launches on October 30.
Mobile

The Palm has been revived, and it wants to help you limit your smartphone usage

A reboot of the classic Palm is finally here and it's tiny. It syncs to your phone and acts as a secondary device -- with a feature to help you disconnect from technology. At $350, the Palm will be available exclusively through Verizon.
Product Review

The all-new Palm wants to be many things, but it’s really just a tiny smartphone

The all-new Palm is here, and it’s tinier than ever. Exclusive to Verizon, it syncs to your primary smartphone and acts as a secondary device -- with features to help you disconnect from technology. But at $350, is it worth the high price…
Photography

You can finally throw away your PC; Photoshop is coming to the iPad

A full version of Photoshop is coming to the iPad -- and soon, other tablets, as well. Adobe also launched several new features for Photoshop and Lightroom, including a new Content-Aware Fill tool.
Mobile

The Huawei Mate 20 may come with a massive 40W charger

Huawei is no stranger when it comes to big phones. And this year it plans to go even bigger with the Huawei Mate 20 and Mate 20 Pro. Here's what we think we know about the new range.
Home Theater

Dish Network or DirecTV: Which is the better choice for you?

So, you’ve chosen to go with a satellite television provider. Check out our quick rundown of what both Dish Network and DirecTV offer in terms of content, hardware, and pricing, and why you might choose them over streaming services.
Mobile

Upcoming iPad may lose a few millimeters, along with its headphone jack

The new iPhone XS, iPhone XR, and Apple Watch aren't the last devices we'll see from Apple in 2018. There are plenty of rumors about a new iPad coming this year too, and it may share some design similarities with the new phones.
Product Review

Mediocre battery and a big notch slight Google's otherwise perfect Pixel phone

Google’s Pixel 3 XL has two big flaws: The gigantic notch on the front, and mediocre battery life. That being said, this is the best Android experience you can find in a smartphone today.
Product Review

Google’s Pixel 3 is a hair away from pocket-sized perfection

Google’s Pixel 3 smartphone is the best Android phone you can buy. It doesn’t have the best looks or the best hardware, but you’ll be hard pressed to find better software and unique A.I. functionalities.
Mobile

The best Pixel 3 screen protectors to keep your phone Pixel perfect

The Pixel 3 is equipped with the hottest hardware and a beautiful 5.5-inch P-OLED display protected by Gorilla Glass 5. But it's not invincible. Here are the best Pixel 3 screen protectors to keep it safe.