Skip to main content

Google, Telenor to bring RCS messaging to more than 200 million subscribers

carrier prep super bowl 51 cell tower
SharkPaeCNX/Shutterstock
RCS, short for Rich Communication Services, is the cornerstone of next-generation texting. It enables a bevy of features, works with handsets from multiple manufacturers, and, unlike internet-based services like WhatsApp and iMessage, leverages reliable cell towers signal to ferry messages between smartphones. There is only one problem: Support for the standard is few and far between. But on Thursday, the standard gained a new practitioner in Telenor.

Google, a company on the forefront of RCS technologies, announced the partnership in a press release. Support for rich messaging will roll out to Telenor’s 214 million subscribers across India, Thailand, and European nations, and in return, many of the carrier’s subsidized Android devices will come with Google’s Messenger app pre-loaded as the default SMS and RCS messaging app.

Recommended Videos

Telenor subscribers in markets where RCS is launched will automatically get access to the new platform via a software update.

At its most basic, RCS lets users send higher-quality picture messages up to 10MB in size, participate in group chat, share their current location, and initiate video calls. Other implementations support read receipts and typing indicators, and some even allow text participants to share media and other information while in a telephone conversation.

But RCS is far from an agreed-upon — or widely adopted — standard. Work on RCS began a decade ago, but according to data from mobile industry association the GSMA, only 50 carriers have adopted it globally. Worse, most of the RCS standards that have been adopted, including the variant adopted by T-Mobile in the U.S, are incompatible with more modern implementations.

In 2015, Google acquired Jibe Mobile, a startup specialized in helping carriers build support for native RCS messaging into their services, in order to “help bring RCS to a global audience.” But the effort’s been slow going, so far — in total, Google’s signed on Sprint in the U.S. and Rogers in Canada.

Google’s success is contingent on whether or not carriers adopt its flavor of RCS — the so-called Universal Profile. The search giant’s developed a universal Android client based on the Universal Profile and offers a cloud-hosted service — the “Jibe Hub” —  that provides carriers a way to launch and manage RCS without having to deploy their own infrastructure.

Time will tell whether Google makes inroads, but the search giant evidently sees a path forward. “[The] RCS messaging implementation supports the GSMA universal profile — a standard supported by more than 58 carriers and manufacturers collectively covering a subscriber base of 4.7 billion people globally,” Amir Sarhangi, Google’s head of RCS, said in a statement. “We’ve launched RCS messaging using the universal profile with carriers in the U.S. and Canada, and plan on launching RCS in more countries in the coming months.

Kyle Wiggers
Former Digital Trends Contributor
Kyle Wiggers is a writer, Web designer, and podcaster with an acute interest in all things tech. When not reviewing gadgets…
Sorry, Google — Apple is right to keep ignoring RCS for the iPhone
Apple Messages opened on iPhone 13 Pro Max

With the release of iOS 16, Apple sees its Messages app pick up a slew of notable updates with one notable exception: RCS (Rich Chat Services).

Despite Google's continued attempts at public shaming, the iPhone maker has covered its ears and steadily plowed around in building out its own fairly successful messaging service. After a look at the state of RCS in 2022, this may just have been the right choice.
RCS is still a mess

Read more
As a loyal iMessage user, I’m sick and tired of Apple’s resistance to RCS
Close up detail of a man iMessaging on an iPhone.

I’ve been an avid fan of Apple’s iMessage platform since it first came along in 2011, and there’s no doubt that Apple was way ahead of the curve in developing an integrated rich messaging system. But that doesn't mean the company's resistance to RCS today is justified by its earlier iMessage success.

While Google juggled a half-dozen different messaging platforms (it didn’t settle on Android Messages until 2017), friends and families with Apple devices enjoyed a stable messaging experience that evolved with each new iOS and macOS release. While iMessage may not have advanced quickly enough for everyone’s tastes — especially on the Mac — there’s no doubt that Apple had achieved a seamless “just works” solution for messaging between its own devices. It was similar to the experience that Apple delivered with FaceTime a year earlier.

Read more
It’s not just you — Google’s also fed up with Apple not using RCS
A person texting on a smartphone.

Google is stepping up its campaign to drive support for the universal Rich Communication Services (RCS) text messaging standard by increasing the pressure on the biggest holdout: Apple.

A new full-page spread on Google’s Android website is encouraging fans of open text messaging standards to “Help @Apple #GetTheMessage” and expand beyond its proprietary and exclusive iMessage platform to allow for more full-featured text messaging between iPhone and Android users.

Read more