5 annoying LG G6 problems, and what to do about them

lg g6 problems review 0001 1500x1000
Julian Chokkattu/Digital Trends
Sporting a tall, but compact body with an impressive large screen, the LG G6 is turning plenty of heads. The dual-lens camera is capable of capturing great photos, LG has sprinkled a couple of handy extras on top of the latest flavor of Android, and there’s plenty of power under the hood. It’s a great smartphone, but we have picked up on some commonly reported LG G6 problems, which we’ve gathered together here along with some possible fixes or workarounds to help you get back on track.

Problem: Poor battery life

There have been mixed reports about the battery life on the LG G6. We were initially disappointed, but found that battery life on our review unit improved after it received a software update. It’s always worth bearing in mind that heavy usage, coupled with background app downloads, when your phone is new is liable to limit battery life in the first few days. It should settle down. The G6 is packing a 3,300mAh battery, so it should get through an average day with change.

Potential solutions:

  • Make sure that you have the latest software in Settings > About phone > Software Updates > Update Now.
  • Take a look in Settings > Battery & power saving > Battery usage and find out if any specific apps are causing a major battery drain. If something seems to be power hungry, even though you aren’t using it a lot, then check into the settings or consider uninstalling it.
  • Getting rid of, or disabling, apps that you don’t plan to use is always a good idea and can help you save some battery life. Look in Settings > Apps for candidates to uninstall or disable.
  • The biggest drain on battery life is generally the screen. Look under Settings > Display and consider turning off Always-on display, reducing Screen timeout, and turning down the Brightness to save battery life.

Glitch: Bluetooth streaming flaws

We’ve seen a couple of posts about glitches with Bluetooth connections on the LG G6. This is a really common problem with phones and Bluetooth car system connections. Some people are suffering with popping noises and stream interruptions, others are having trouble with the audio track display.

Potential solutions:

  • The first thing to do is to clear the cache of any app you use for streaming, like Google Play Music. Go to Settings > Apps > Google Play Music > Storage > Clear cache.
  • Go to Settings > Bluetooth and tap the cog icon next to the Paired device that you’re having trouble with, then select Unpair and start the process again.
  • Check with your car manufacturer about software updates and make sure you have the latest release. It may also be worth deleting old Bluetooth pairings that you don’t need any more from your car system.

Issue: Camera performance with low light and motion

The dual-lens camera in the LG G6 is one of the highlights and it’s capable of capturing stunning shots in the right conditions, however not everyone is enamored with the G6’s camera performance. We’ve seen a couple of threads complaining about camera issues such as poor low light performance and blurring on motion.

Potential solutions:

  • Make sure that you have the latest software in Settings > About phone > Software Update > Update Now.
  • Open the camera app and tap the cog icon to enter the settings menu, then try toggling Tracking focus off and see if that improves things.
  • Remember that you can switch between the wide-angle and standard-angle lens by tapping the tree icons.
  • If you’re unable to see an improvement after playing with the settings, or you have an issue like this green banding, then you should contact your carrier, retailer, or LG and ask about a replacement.

Problem: Camera lens scratches

Quite a few people have been complaining about small scratches accumulating on the camera lens of the LG G6 — our own unit has a scratch as well. It’s a good idea to shop for LG G6 cases and get some protection to prevent any damage to the lens, but if you’ve already got scratches, you still have a couple of options.

Potential solutions:

  • Some people are claiming that the scratches are not actually in the camera lens itself, but just on the coating, which can be removed. PolarisX on Reddit suggests using a polishing compound, but we would advise caution. Try this solution at your own risk.
  • The obvious thing to do is to contact your carrier, retailer, or LG and ask about a replacement. It’s possible that there was a bad batch with a problem coating or some defect. Some people have exchanged for a new LG G6 and say that it does not have the same problem.

Glitch: Lagging and stuttering

The LG G6 is a powerful smartphone and the performance should be smooth and lag-free, but we’ve seen some owners complaining about lag and stuttering when scrolling and typing.


  • Go to Settings > Developer options. If you don’t see Developer options in the Settings menu, then go to About phone > Software Info and tap on Build number seven times. You should get a pop-up message about Developer options being enabled, and you’ll find the option back in the Settings menu now. Scroll down and find Window animation scale, Transition animation scale, and Animator duration scale. Set all of them to 0.5x or turn them off completely, and you should feel a difference.
  • Some people also report that the lagging was reduced after they toggled on Force GPU Rendering in Developer options.

Potential solutions:

  • You should always make sure that you have the latest software in Settings > About phone > Software Update > Update Now.
  • The lagging might be down to old settings or apps if you restored a backup from a previous phone. Try backing up anything important, then factory reset your LG G6 via Settings > Backup & reset > Factory data reset > Reset phone. Once it is reset, make sure that you set it up as a new device, don’t restore a backup. Test to see if the performance is improved.
  • If the factory reset without backup doesn’t do the trick, then you might have to consider returning your handset and asking for a replacement. There’s a slim chance it has a hardware fault.
Product Review

Mediocre battery and a big notch slight Google's otherwise perfect Pixel phone

Google’s Pixel 3 XL has two big flaws: The gigantic notch on the front, and mediocre battery life. That being said, this is the best Android experience you can find in a smartphone today.

Verizon's newest deals can net you $500 off the LG V40 ThinQ

Looking for a new LG flagship? The LG V40 ThinQ is here, and it's bringing a familiar style, two more camera lenses, and upgraded specs. Here's absolutely everything you need to know about the LG V40 ThinQ.
Android Army

With the E5's arrival, Moto's entire E-range lineup unites in the U.S.

Struggling to figure out your E5 from your G6? No, it's not a weird chromatic scale -- it's just Motorola's new roster. But how do you know which is right for you? Find out with our guide to Motorola's 2018 phone lineup.

Pixel 3 XL vs. iPhone XS Max: Which plus-sized flagship reigns supreme?

The Google Pixel 3 XL is finally here, boasting improved performance, a new design, and more. But can it take out the other super-sized phone that recently came out, the Apple iPhone XS Max?
Emerging Tech

Here’s all the best gear and gadgetry you can snag for $100 or less

A $100 bill can get you further than you might think -- so long as you know where to look. Check out our picks for the best tech under $100, whether you're in the market for headphones or a virtual-reality headset.

OnePlus charges into U.K. carrier stores, leaving online-only start in the past

OnePlus's next phone, the OnePlus 6T, will be more widely available than any OnePlus phone before it, as the company has announced major deals with retailers in the U.K. The device launches on October 30.
Product Review

The all-new Palm wants to be many things, but it’s really just a tiny smartphone

The all-new Palm is here, and it’s tinier than ever. Exclusive to Verizon, it syncs to your primary smartphone and acts as a secondary device -- with features to help you disconnect from technology. But at $350, is it worth the high price…

The Palm has been revived, and it wants to help you limit your smartphone usage

A reboot of the classic Palm is finally here and it's tiny. It syncs to your phone and acts as a secondary device -- with a feature to help you disconnect from technology. At $350, the Palm will be available exclusively through Verizon.

You can finally throw away your PC; Photoshop is coming to the iPad

A full version of Photoshop is coming to the iPad -- and soon, other tablets, as well. Adobe also launched several new features for Photoshop and Lightroom, including a new Content-Aware Fill tool.

The Huawei Mate 20 may come with a massive 40W charger

Huawei is no stranger when it comes to big phones. And this year it plans to go even bigger with the Huawei Mate 20 and Mate 20 Pro. Here's what we think we know about the new range.
Home Theater

Dish Network or DirecTV: Which is the better choice for you?

So, you’ve chosen to go with a satellite television provider. Check out our quick rundown of what both Dish Network and DirecTV offer in terms of content, hardware, and pricing, and why you might choose them over streaming services.

Upcoming iPad may lose a few millimeters, along with its headphone jack

The new iPhone XS, iPhone XR, and Apple Watch aren't the last devices we'll see from Apple in 2018. There are plenty of rumors about a new iPad coming this year too, and it may share some design similarities with the new phones.
Product Review

Google’s Pixel 3 is a hair away from pocket-sized perfection

Google’s Pixel 3 smartphone is the best Android phone you can buy. It doesn’t have the best looks or the best hardware, but you’ll be hard pressed to find better software and unique A.I. functionalities.

The best Pixel 3 screen protectors to keep your phone Pixel perfect

The Pixel 3 is equipped with the hottest hardware and a beautiful 5.5-inch P-OLED display protected by Gorilla Glass 5. But it's not invincible. Here are the best Pixel 3 screen protectors to keep it safe.