Nextel Offers New On-Demand Mobile Services

From Nextel’s press release:

Vettro, Nextel Communications, Inc. and salesforce.com today announced the availability of Vettro RainMaker for salesforce.com – an on-demand mobile customer relationship management (CRM) service optimized for Nextel’s Java technology-enabled phones and Nextel BlackBerry devices. The new offering extends salesforce.com to help sales teams increase the number of closed business deals, effectively manage their pipelines from the field, improve productivity and decrease response times.

Vettro RainMaker for salesforce.com provides real-time access to salesforce.com data through Nextel’s nationwide all-digital wireless network, enabling mobile sales forces to respond quickly to leads and customer requests. New “store and forward” functionality, including offline viewing and automatic synchronization of changes, ensures that the most updated information is always readily accessible with or without a wireless connection. Subscribers are automatically notified of new leads through alerts, and critical updates can be simultaneously broadcast to an entire team, facilitating coordination of sales efforts.

“Vettro RainMaker for salesforce.com was built from the ground up as a mobile on-demand service,” said Joe Rymsza, president and CEO of Vettro. “Our partnership with Nextel and its unsurpassed nationwide digital wireless network, coupled with salesforce.com’s leadership in on-demand CRM service, allows our customers to benefit from a complete mobile CRM solution that can be rapidly deployed with no software to maintain, ultimately translating into more sales with less effort.”

Vettro RainMaker for salesforce.com supports the BlackBerry 7510 from Nextel, the only BlackBerry handheld with a speakerphone and Nationwide Direct Connect – the coast-to-coast digital walkie-talkie service, and the i730 wireless phone. It features an intuitive user interface that leverages pull down menus, scrolling lists, clickable buttons and icons, and alert indicators to ensure ease of use and adoption. All information captured by Vettro RainMaker is updated in salesforce.com, enabling enterprises to more effectively manage its sales team, generate accurate forecasts, and make highly informed sales decisions.

Additionally, Vettro Rainmaker allows over-the-air installation of the service via Nextel’s nationwide digital wireless network, eliminating the need to recall wireless devices from the field for initial setup or updates. Such technology further reduces the IT support costs associated with deployment and maintenance.

“Today, mobility is a core requirement in enterprise applications, and we strive to offer the wireless business solutions that help mobile sales forces enhance productivity by delivering critical information on demand,” said Ernie Cormier, vice president of business solutions for Nextel. “We take great pride in teaming with partners like Vettro and salesforce.com that allow us to offer unparalleled applications and services to our customers across the country. We know the importance of real-time information delivery, accelerating return on investment, reducing costs, and delivering real value to our customers.”

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