Skip to main content

OnePlus responds to privacy fears after hacker mode found on its phones

OnePlus 5 soft gold
Andy Boxall/Digital Trends
A special app has been discovered installed on OnePlus smartphones that, in the hands of a skilled hacker, could allow unauthorized access to the entire device. The app, which is produced by Qualcomm, is known as EngineerMode, and is designed to assist with tests, fault finding, and other prerelease checks while the phone is at the factory. With some code and a password, however, hackers could treat EngineerMode as a “backdoor,” to your phone, making it a serious security problem.

The app was discovered on OnePlus phones by a mobile security researcher on Twitter, who goes by the pseudonym Elliot Alderson (also the name of the main character in USA Network’s hacker series Mr. Robot). With the assistance of researchers at NowSecure, Alderson cracked the password to EngineerMode, demonstrating its weaknesses and the relative ease anyone familiar with the app, and Android’s workings, could gain root access to a OnePlus phone.

Recommended Videos

EngineerMode has been found on the OnePlus 3, OnePlus 3T, and OnePlus 5 phones. Since the app became widely known, threads have appeared about it on OnePlus’s community forums. Some owners with firewalls installed on their phones report EngineerMode requesting access to the network multiple times per day. Most question why a tool primarily made for prerelease testing is still present on the device after it’s sold.

OnePlus responds to fears

It’s not just OnePlus owners that may have phones with EngineerMode installed, as the Qualcomm tool is likely used by many manufacturers, and has already been found on smartphones produced by Xiaomi and Asus, according to Alderson’s Twitter feed. However, should you be concerned? Does EngineerMode pose a serious security risk?

OnePlus has responded to the situation in a post on its community forums. A member of the OxygenOS — the name given to OnePlus’s version of Android — team wrote:

“Yesterday, we received a lot of questions regarding an apk found in several devices, including our own, named EngineerMode, and we would like to explain what it is. EngineerMode is a diagnostic tool mainly used for factory production line functionality testing and after sales support.

“We’ve seen several statements by community developers that are worried because this apk grants root privileges. While, it can enable adb root which provides privileges for adb commands, it will not let 3rd-party apps access full root privileges. Additionally, adb root is only accessible if USB debugging, which is off by default, is turned on, and any sort of root access would still require physical access to your device.

While we don’t see this as a major security issue, we understand that users may still have concerns and therefore we will remove the adb root function from EngineerMode in an upcoming OTA.”

It’s not the first time OnePlus has needed to respond to security concerns. In October a data collection program was discovered on OnePlus devices, which the company claimed was used for diagnostic and customer service needs, but owners were automatically enrolled into the program. Changes were made to OxygenOS so owners could opt-out of the data program during setup.

OnePlus is currently preparing to launch the OnePlus 5T, an updated version of its current OnePlus 5, which launched earlier this year.

Andy Boxall
Andy is a Senior Writer at Digital Trends, where he concentrates on mobile technology, a subject he has written about for…
5 phones you should buy instead of the OnePlus 12
A person holding the OnePlus 12.

The OnePlus 12 is OnePlus' latest smartphone, and it's a true return to form for the "flagship killer." It's big and beautiful, with a distinctive design that leans away from the default "big glass slab" you might be tiring of. It's powerful, too, thanks to the Qualcomm Snapdragon 8 Gen 3, two-day battery life, and some of the fastest charging speeds you'll find on a phone on the U.S. market. It's easily one of the best phones you can buy, with a starting price of $800.

But is it the best? It might not be, depending on what you're actually looking for. There are a number of smartphones with similar levels of power, beauty, and features — and varying reasons why you'd pick them over OnePlus' current flagship.

Read more
Have one of these OnePlus phones? You can now download Android 15
OnePlus Open in Emerald Dusk open showing inner display flat.

The wait for Android 15 is over for some owners of some OnePlus devices. With Android 15 Beta 2 expected to launch today, OnePlus is rolling out the Android 15 Beta 1 for owners of the OnePlus 12 and OnePlus Open. Now, keep in mind that this is still a beta, meaning it’s intended for developers and advanced users, and there are still several known issues and bugs.

The update will roll out globally and needs to be manually installed. We highly recommend following the steps OnePlus has laid out in its forum post and backing up the data on your phone since there is a risk of bricking. To upgrade, you’ll need to be running Android 14.0.0.610 and below; versions above it can’t be upgraded without rolling back.

Read more
Six months later, is the OnePlus Open still worth it? I found out
OnePlus Open in hand.

Though the smartphone market is at an all-time peak, foldables are still a very niche part of it. Still, for those who want a foldable, there are quite a few options to pick from, including the OnePlus Open.

The OnePlus Open is the first foldable from OnePlus, and it’s technically the “global” version of the Oppo Find N3 with some changes in color options and software. When we first reviewed the OnePlus Open, it was clear that it was one of the best foldables you can buy.

Read more