Skip to main content

T-Mobile employees were forbidden to unionize or discuss concerns, investigation reveals

T-Mobile Event 3/18/2015
Malarie Gokey/Digital Trends
T-Mobile fancies itself the “Uncarrier,” and plays the role of the mold-breaking mobile company that offers its consumers better deals and service than the bigger competitors. But according to a judge for the National Labor Relations Board, T-Mobile might want to concern itself with getting its own house in order. As reported by Reuters, the company has been found to be in violation of federal labor laws.

The staff was not allowed to discuss wages, work conditions, or the details of internal investigations.

Christine Dibble, an administrative law judge for independent federal agency the National Labor Relations Board, ruled that T-Mobile had violated federal labor laws by suppressing their attempts to organize and restricting employees from discussing workplace issues.

The ruling, handed down on Wednesday, ends a ongoing dispute between T-Mobile, its majority shareholder Deutsche Telekom, and the Communications Workers of America (CWA). The CWA, which already represents employees of Verizon and AT&T, has been pushing for the right of T-Mobile employees to be able to join its union.

The conflict revolved heavily around T-Mobile’s policies regarding employee email, which restricted certain types of discussion, and the confidentiality agreement in the company’s employee handbook. According to the text of the handbook, T-Mobile employees were prevented from talking to one another and with the media. The staff was not allowed to discuss wages, work conditions, or the details of internal investigations.

As a part of her ruling, Dibble required T-Mobile to notify its employees and staff that they have the right to form a union. T-Mobile must also make clear the policies that were found to be in violation of labor laws and make it clear that it is not allowed to enforce those rules.

“There are no allegations that any employee has been impacted by these policies.”

President of the CWA, Larry Cohen, issued a statement after the ruling. “This decision exposes the deliberate campaign by T-Mobile U.S. management to break the law systematically and on a nationwide scale, blocking workers from exercising their right to organize and bargain collectively,” he said.

T-Mobile opted to downplay the decision through its spokesperson, who stated, “This is simply a ruling about a technical issue in the law that relates to policies that are common to companies across the country. There are no allegations that any employee has been impacted by these policies.”

The ruling comes just a day after T-Mobile held its most recent event to unveil what it calls “Uncarrier 9.0.” At the event, T-Mobile announced its intentions to simplify business plans with its “Carrier Freedom” program. Led as usual by its charismatic CEO John Legere, who regularly plays antagonist to the rest of the mobile industry, the announcement appeared as another step by T-Mobile to improve service for its consumers.

With the ruling from a federal labor agency, which found 11 out of 13 corporate policies in the case to be illegal, T-Mobile will have to make some changes internally. Its 45,000 employees across the United States will now have the right to unionize and join the CWA.

Editors' Recommendations

AJ Dellinger
AJ Dellinger is a freelance reporter from Madison, Wisconsin with an affinity for all things tech. He has been published by…
T-Mobile’s 5G is still unmatched — but have speeds plateaued?
Woman holding up smartphone with speed test results on Verizon 5G Ultra Wideband network.

Each time a new analysis of mobile network performance gets published, it’s almost a given that we’ll see T-Mobile leading the pack in terms of delivering the fastest 5G speeds. After all, the “Un-carrier” had a massive lead in deploying its 5G networks — and it hasn’t been resting on its laurels.

However, its competitors haven’t been sitting still either. While Verizon may have been starting from behind, it’s been aggressively deploying the faster 5G spectrum that gave it a nice leap in 5G performance last year. Still, Verizon and AT&T are lagging quite a bit in overall mobile network performance, and AT&T has fallen even farther behind when it comes to delivering the best 5G speeds across the nation.

Read more
T-Mobile subscribers can get MLS Season Pass for free
MLS Season Pass on an iPhone.

T-Mobile today announced that it's giving its subscribers MLS Season Pass for free. The service — which gets you every MLS game this season, along with other attached leagues — normally costs $100 for the season, or $15 a month.

T-Mobile subscribers (and Metro by T-Mobile customers) will be able to add MLS Season Pass via the T-Mobile Tuesdays app starting on February 21.

Read more
Here’s another big reason why T-Mobile 5G dominates AT&T and Verizon
T-Mobile smartphone.

T-Mobile continues to command a massive lead in offering the best 5G experience among U.S. carriers. A few weeks ago, a report from Ookla revealed that T-Mobile is leaving its rivals in the dust; now Opensignal has confirmed that not only is the Un-carrier’s lead increasing in raw speeds, but it’s leading the way in taking 5G into the mainstream.

According to Opensignal’s latest 5G Experience Report, T-Mobile not only offers the fastest 5G experience in the U.S. by a sizeable margin but on average, customers on T-Mobile spend nearly 50% of their time on the carrier’s 5G network.
Reaching for the best 5G coverage

Read more