Whisper app tracks users’ locations, shares data with Department of Defense and FBI

Whisper secret
Whisper’s promise of anonymity while sharing secrets via its app rings less true today than it did last week, thanks to a searing report from The Guardian about the app’s questionable tracking and use of user data. Among the revelations were that WhisperText (the company behind the app) tracks the location of users who have opted out of geolocation services and has shared user data with the FBI, MI5 and U.S. Department of Defense.

During a three-day visit to WhisperText’s Los Angeles headquarters to explore a broader journalistic relationship, two reporters from The Guardian discovered a number of unsavory things about how the company collects, tracks and shares user data.

Among the findings reported by The Guardian is that Whisper has created an in-house mapping tool that enables its employees to filter and search GPS data to location posters within 500 meters from where they shared their secrets. “The technology, for example, enables the company to monitor all the geolocated messages sent from the Pentagon and National Security Agency,” according to The Guardian. “It also allows Whisper to track an individual user’s movements over time.”

The news organization also reveals that Whisper posts users may believe to be deleted are collected, along with other user data, in a searchable database that goes all the way back to the app’s launch in 2012. While user names and phone numbers aren’t stored there, time and location stamps are.

The Guardian also learned that there have been occasions where the company has shared information with the FBI and MI5. Both cases involved threats to life, but Whisper’s terms of service (which have since been updated) indicated “the company appeared to require a lower legal threshold for providing user information to authorities than other tech companies.”

Whisper is also sharing information with researchers with the Department of Defense, who are examining mentions of suicide or self-harm that come from Whisper posts shared within U.S. military bases.

The company has since rewritten parts of its terms of service and rolled out a new privacy policy. The new policy tells Whisper’s users to “please bear in mind that, even if you have disabled location services, we may still determine your city, state, and country location based on your IP address (but not your exact location).”

Michael Heyward, CEO of WhisperText, responded to The Guardian on Saturday by saying, “We realize that we’re not infallible, and that reasonable people can disagree about a new and quickly evolving area like online anonymity. So we’re grateful to those who have shared thoughtful feedback over the last few days.”

As if publishing the report didn’t make it clear, The Guardian says it is no longer pursuing a relationship with Whisper.

Computing

Service restored after glitch locks out Microsoft Office 365 business users

Microsoft reported that a problem with its system caused some users to be locked out of their accounts. Because the multifactor authentication system went down globally, some Office 365 and Azure users were unable to log in.
Mobile

Instagram tool accidentally exposes user passwords. Were you affected?

Instagram's Download Your Data tool accidentally exposed the passwords of a small number of users. Here is the explanation on what happened, and how to find out which Instagram accounts were compromised.
Computing

Latest SMS breach could allow hackers access to your online accounts

A new security breach that exposed more than 26 million text messages could be a huge nightmare for users relying on two-factor authentication. Many of the SMS on the database contained security codes and account reset links.
Social Media

Build a wish list and shop videos with Instagram’s latest shopping update

Eyeing a product on Instagram? Now there are more ways to shop from the social network. Instagram just rolled out options to save products in a collection as users can also now shop from videos.
Smart Home

All the best Amazon Black Friday deals for 2018

Amazon may be an online-only retailer, but that doesn’t mean its Black Friday sales are anything to sniff at. In fact, due to its online status, Amazon has huge flexibility with the range of products and deals it can offer. Here's our…
Deals

Target’s Black Friday deals for 2018

The mega-retailer opens its doors to the most competitive shoppers at 6 p.m. on Thursday, November 22, and signs indicate that the retailer means business this year. We've sifted through all of the deals, from consumer electronics to small…