Skip to main content

New ‘A.I. lawyer’ analyzes your emails to find moneysaving loopholes

Email systems have gotten smarter. Whether it’s filtering out spam, prioritizing the messages we need to respond to, reminding us when we’ve forgotten to include a mentioned attachment, or suggesting appropriate responses, 2020 email has come a long way from the basic inboxes of yesteryear. But there’s still further they can go — and Joshua Browder, the creator of the robot lawyer service DoNotPay, believes he’s come up with a way to make email even more user-friendly. (Hint: It involves saving people money.)

Browder, for those unfamiliar with him, is the legal tech genius who has been creating automated legal bots for the past several years. Whether it’s helping appeal parking fines (where the original DoNotPay name came from) or aiding people in gaining unemployment benefits, he’s focused on one consumer rights area after the other to disrupt through automation.

Related Videos

DoNotPay Email, which launched Wednesday, gives users a new @DoNotPay email account that automatically analyzes every incoming message and identifies ways to save you time, money, or both. Let’s say that you get an email from your gym, for instance. Rather than just determining it to be spam or non-spam, as a conventional email system might do, DoNotPay Email will chime in with the option of letting you cancel your membership with a single click should you wish to do that. Similarly, an email receipt about a message concerning poor in-flight Wi-Fi will cause the system to automatically fight the airline for your refund. Or an obvious bit of spam will not only let you “unsubscribe,” but also search for any pending class action suits involving the sender and help you claim cash compensation for being bothered. It works by matching the contents of each email to the 150 existing consumer rights products the company already offers.

“We have built a machine model based on five years of DoNotPay data to successfully classify the emails,” Browder, whose work we have profiled in-depth before, told Digital Trends. “As a result, it will work with any [message] in the correct category. This technical approach has been our long term vision for a while. Currently, most of our users come to DoNotPay with a problem. But in the future, we want ML to be able to act on peoples’ behalf automatically and ‘push’ savings to people that they didn’t even know about.”

Contrary to its name, DoNotPay Email isn’t actually free. It costs $3 per month as a rolling subscription, although Browder said that this means his organization is not “beholden to the companies that we are fighting against.” Just how well a robot lawyer in your inbox works remains to be seen, but DoNotPay certainly has a history in this area. According to the company, DoNotPay passed the 1 million cases solved milestone this June, saving customers more than $30 million in the process.

Editors' Recommendations

Use Office? Your PC could be at risk due to this Microsoft change
Computer user touching on Microsoft word icon to open the program.

If you're using Microsoft Office on your Windows PC, then you might want to keep your eye out for potential new security issues.

Microsoft has just backtracked on a decision it made earlier in 2022, and will no longer be blocking Visual Basic for Applications (VBA) macros in Office files by default across Word, PowerPoint, Excel, Access, and Visio.

Read more
New Live Share feature for Teams is like screen sharing 2.0
Microsoft Teams in Together mode on a laptop.

At its annual Build developer conference, Microsoft has announced Live Share for Microsoft Teams, a new feature that could replace boring screen shares. The experience is designed to make your meetings more collaborative and engaging, so that you can interact with and share content in a meeting in new ways.

Microsoft believes it can help you better interact with shared apps directly in a Teams meeting window. It'll be up to app developers to enable it, but Live Share in the Teams meeting stage should allow you to annotate, edit, zoom in and out, and interact with shared content.

Read more
Google’s new website wants to make your job interviews easy
best job search apps for ios and android interview

Google might be a go-to place for looking for employment and advice on writing resumes, but the search engine giant now has one more way to help you land your dream job.

Recently launched by Google was "Interview Warmup," a website that can help make practicing for your job interviews easy. Just like the name suggests, Interview Warmup is a quick way to prepare for job interviews. Rather than record yourself with your webcam, or stand in front of a mirror, it has three core ways of helping you: Practicing, insights, as well as improving or helping build confidence.

Read more