Skip to main content

Digital Trends may earn a commission when you buy through links on our site. Why trust us?

Amazon Key In-Garage Delivery Service expands to 4,000-plus cities

In a move that seems perfectly timed for the online holiday shopping rush, Amazon has expanded its Key by Amazon service to more than 4,000 cities. Key by Amazon In-Garage Delivery Service enables users to choose to have packages delivered securely inside their garage, rather than on their front steps. This service also includes the Key by Amazon Happiness Guarantee, which allows you to seek a refund from Amazon if the delivery is not completed to your satisfaction.

Before now, Key by Amazon was only available in 50 cities across the country. Now, people in New York, Los Angeles, Chicago, Boston, Philadelphia, Atlanta, Seattle, Dallas, Phoenix, and many other cities can reap the benefits of more secure package delivery. If you are an eligible Amazon Prime member and Key by Amazon is available to you, you can use it completely free of charge.

The service is easy to set up and use, and if you have a garage door that can be controlled through the myQ app, all you have to do is link your garage door information to your Amazon account.

Image used with permission by copyright holder

Expanding Key by Amazon wasn’t the only news the company announced this week. Amazon also launched Key In-Garage Grocery Delivery, a contactless in-garage grocery delivery service. Users can have groceries delivered from Whole Foods or Amazon Fresh straight into their garage. This not only stops the groceries from being targeted by would-be thieves, but it helps keep food safe from the elements and roving packs of squirrels.

Key In-Garage Grocery Delivery is only available in five major metropolitan areas, at least for now: Chicago, Dallas, Los Angeles, San Francisco, and Seattle. If you’re in an area where the service is available and you want to try it out, you can — for a limited time — receive $30 in Amazon credits after your first delivery for either groceries or standard Amazon packages.

Package theft always ticks up around the holiday season. While video doorbells and security cameras can help combat theft, the best way to prevent your deliveries from being stolen is to keep them out of sight. Amazon provides additional assurances by performing thorough background checks on all of their delivery drivers.

Editors' Recommendations

Patrick Hearn
Former Digital Trends Contributor
Patrick Hearn writes about smart home technology like Amazon Alexa, Google Assistant, smart light bulbs, and more. If it's a…
The underappreciated Amazon Sidewalk network is bigger than you think
Amaaon Sidewalk graphic showing connected devices and households.

Amazon Sidewalk -- a shared network that helps smart home devices stay connected -- first launched in 2021 and has been steadily growing larger over the past few years. In fact, the size of Amazon Sidewalk might surprise you, as the network’s first coverage map shows a massive blanket that Amazon says covers 90% of the U.S. population.

The recently launched interactive map makes it clear that Amazon didn’t forget about Sidewalk after releasing it two years ago. It’s a service that doesn’t often step into the spotlight, but one that’s obviously been high on the priority list over at Amazon HQ. The interactive map coincides with an announcement that Sidewalk is officially open to all developers, allowing them to integrate their products with the network and enhance the already impressive coverage map.

Read more
What to do if your Amazon Alexa app is not working
Alexa app on phone.

Amazon Alexa might be one of the most popular smart assistants, but it’s not without a few flaws. For instance, some users have experienced crashes while using the Amazon Alexa app -- and others have found the app to be entirely unresponsive when trying to control their Amazon Echo devices.

Issues like this are typically picked up on by Amazon and immediately fixed with a patch, but sometimes there’s an issue on the user’s end that needs to be remedied before things start functioning as intended. If your Amazon Alexa app is not working or responding, here are a few ways to fix it.
Check for a software update

Read more
Amazon brings Matter support to 17 Echo devices
Echo Show 15 with base.

Amazon has officially rolled out Matter support to a wide variety of devices, including 17 Echo products, as well as smart plugs, light bulbs, and switches. The company says that this is only “phase one” of the rollout, with Matter heading to even more smart home gadgets in 2023.

According to Amazon, this phased rollout will allow the team to bring Matter support to the most popular devices on the market while ensuring the platform remains stable. The list of products included in phase one is quite extensive and encapsulates some of the most popular products on the market. Echo devices were the primary target of the rollout. Here’s a look at every Echo device that now supports Matter:

Read more