Some Samsung Galaxy S20 Ultra owners complain of green tint on screens

By Aaron Mamiit Published April 25, 2023

Some owners of the Samsung Galaxy S20 Ultra have reported a green tint on the screens of their $1,400 smartphones, with the problem appearing shortly after the device’s April 2020 update.

Recommended Videos

The numerous complaints may be seen on the Samsung community forum, with an uploaded image by Ram_Nunna revealing the severity of the issue.

Green Tint on Samsung Galaxy S20 Ultra screen — Ram_Nunna

The bulk of the complaints appear to be lodged by owners of the Exynos 990 variant of the Samsung Galaxy S20 Ultra, which has also been plagued by autofocus and overheating issues, according to 9to5Google. The smartphone’s owners said that the green tint appears when the display’s refresh rate is set at 120Hz, and the brightness goes below 30%. Apps reportedly affected by the problem include Samsung’s camera app, Samsung Pay, Google Chrome, and PUBG Mobile, among others.

The green tint also appears when the temperature of the Samsung Galaxy S20 Ultra exceeds 40 degrees Celsius or the battery declines to 5%, when the refresh rate is automatically reduced to 60Hz, according to SamMobile, which was also able to reproduce the problem on a device with 60% battery and temperature nowhere near the threshold.

Initially, Samsung representatives asked Samsung Galaxy S20 Ultra owners to reset their smartphones and clean the cache of affected apps, which did not solve the problem. Samsung, however, has since acknowledged that the green tint is caused by a software issue, and that it is working on an update to fix it, SamMobile reported.

In the meantime, owners of the smartphone may lock its refresh rate at 60Hz, which is not ideal as the 120Hz refresh rate is one of the device’s main selling points, but it will have to do for now while waiting for Samsung’s solution.

Samsung Galaxy S20 Ultra

Digital Trends reviewed the Samsung Galaxy S20 Ultra as “a lavishly-equipped device with an extravagant price tag,” with a camera that fails to live up to the expectations of a $1,400 sticker price. The Galaxy S20 line of devices also come with several common problems.

The recession caused by the current health crisis, meanwhile, may mean the end of ultra-premium smartphones such as the Samsung Galaxy S20 Ultra.

Former Contributor

Aaron received an NES and a copy of Super Mario Bros. for Christmas when he was four years old, and he has been fascinated…

Topics

Phones

Android can now move your passkeys between password managers in just a few clicks

Google makes transfering passkeys among password managers much easier featured

Password managers have become a necessity in this day and age, where one person has to juggle dozens of login details. But moving between different password managers is a bit of a hassle. While the process should feel pretty mundane, it has often meant temporarily turning your carefully protected passwords into one of the least protected files on your device.

Google is finally giving Android users a better option. A new Android transfer experience lets you move passwords and passkeys directly between supported password managers in a few clicks, without first downloading your credentials into an unencrypted file. Google designed the feature to make changing providers easier while keeping sensitive information protected throughout the move.

Phones

The iPhone Duo gives iOS room to breathe, and it’s a whole new experience

Apple iPhone Duo Design Official

With nearly 3 million people watching, Apple had its "and one more thing" moment again with its first-ever foldable. After years of anticipation, the iPhone Duo finally made its debut, and it instantly sent the internet in a frenzy. Chatter all across social media was revolving around how the new iPhone looked, while other made fun of how much it cost.

But what really had me hooked was the way it worked. I didn’t expect the iPhone Duo to completely change how I looked at iOS 27. Apple’s latest software update has plenty going for it on a conventional iPhone. Siri AI is finally here, Liquid Glass is more customizable, and many smaller quality-of-life improvements scattered everywhere. We've already spent time with those changes, and the general feeling has been one of refinement rather than reinvention.

Phones

iPhone Duo’s foldable screen is special, but Apple won’t say much about the crease or durability

The iPhone Duo's clever display technology makes its crease surprisingly difficult to spot, but a great first impression doesn't tell us how Apple's $1,999 foldable will age.

Electronics, Phone, Mobile Phone

Apple has finally entered the foldable phone race with the iPhone Duo, and after years of watching Samsung, Google, and others wrestle with folding displays, Apple appears to have spent a lot of time on one particularly stubborn problem: the crease.

Open the $1,999 iPhone Duo, and you get a 7.6-inch Super Retina XDR display, while the outside has a much more compact 5.4-inch screen. Both support ProMotion, Always-On functionality, and up to 3,000 nits of outdoor brightness. The inner display will even work with the USB-C Apple Pencil later this year. Those specifications are nice, but I'm much more interested in what Apple has done to make the middle of that 7.6-inch screen look less like, well, a folding screen.