Facebook was hit by yet another security breach on Thursday, a vulnerability that affected as many as 50 million users. If that security scandal wasn’t bad enough, reports suggest Facebook attempted to stop users from sharing certain stories related to the breach.
— Jed Bracy (@JedBracy) September 28, 2018
The issue seems to have affected two stories about the breach; the first is from the Guardian and the second from the Associated Press (AP). The tweet shows a screenshot saying that the story had been blocked due to concerns that it was spam. While this does look bad, recent evidence suggests that this was little more than an unfortunate error on the part of Facebook’s automated spam filters.
Other Facebook users reported that they were not having any trouble posting the story. Facebook itself has clarified that this was an issue with the automated moderation system. In short, the story was posted so many times in such a short time period that it accidentally triggered the spam filters.
update: AP and Guardian links are now going through. a buddy who does anti-spam stuff (not at FB) says their guess is that this story spread so virally that it bumped over a spam detection threshold.
— kate conger (@kateconger) September 28, 2018
Following up – people should be able to share both articles now. Sorry for the inconvenience.
— Facebook (@facebook) September 28, 2018
All in all, this explanation makes more sense than some conspiracy on the part of Facebook. After all, news of this breach has been reported by nearly every tech site and has been picked up by mainstream news outlets. However, it does highlight — yet again — the flaws in Facebook’s algorithms and automated software.
Facebook, like pretty much every other tech company on the planet, relies heavily on A.I. to help manage its site. This isn’t necessarily a bad thing since there’s so much content on Facebook that it would be all but impossible for human moderators to review it all. Unfortunately, the timing of this error could hardly come at a worse time for the social media giant. The company is still facing questions regarding data use by Cambridge Analytica, and these recent security issues are not helping matters.
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